Nothing.

A fantastic independent hotel, unlike so many of the other hotel chains which can be fairly bland. Lots of thought has gone into every detail. It has an amazing location, and cool decor and interior design. The staff were fantastic. We will definitely stay here again. Highly recommended.

Stayed in June 2024

Nothing

Attention to detail & five star customer service. Celebrated a birthday & they went the extra mile with balloons & chocolate in our room. Staff were great & so friendly. Would highly recommend & definitely rebook. Thankyou

Stayed in May 2024

Amazing room, we got upgraded which was so lovely. Was in a great location

Stayed in May 2024

Nothing it was perfect.

On arrival the staff were very welcoming and helpful. The room was amazing with full facilities. Very comfortable and great decor. A great relaxed atmosphere in the bar area. Easy access to the centre of Manchester.

Stayed in May 2024

I couldn’t say I had anything bad to say about it

The hotel was really nice inside, was at a great location very clean, the facilities were also good as well as the room itself. Staff were friendly and welcoming!

Stayed in May 2024

We really loved our stay here; our room was spacious, bright and very clean. The staff were all so friendly.

Stayed in March 2024

Service that couldn’t do enough for you, the energy about the place was so upbeat, calming yet energetic. It fizzed with life and luxury.

Every little detail of the place is thought out and through to the n’th degree

Stayed in May 2024

Loved everything. Warm welcome, great ambience and really great room. Also did a great coffee in the reception morning!

Stayed in May 2024

Nothing, it was all excellent!

The facilities were excellent and the room was amazing, perfect location and super friendly staff. 110% would recommend and will for sure be staying again.

Stayed in May 2024

Liked it all

We stay here every time. Would never stay anywhere else.

Stayed in May 2024

Incredibly clean and comfortable

Stayed in May 2024

5 star standard isn't high enough 🙃

Staff allowed me to change my room 3 times and upgraded it the 3rd time as no rooms the same at no extra cost, Staff really friendly, rooms were to an exceptionally high standard, definitely go there again and will recommend, 👍 easy 5stars

Stayed in May 2024

Surely should have a coffee machine?

Excellent location, Gorgeous decor, Good touches all round and love how flexible and customer orientated the staff made us feel.

Stayed in April 2024

Nothing in particular

The rooms are spacious with high ceilings and very well equipped.

Stayed in May 2024

The price of the room was quite high No breakfast included Had to pay an extra £50 'just in case' we used anything extra in the room and were told we would get it back after they had checked the room later that day to see if we owed them any money. There was little things left in the room - ear plugs, socks, etc. But I would've preferred breakfast to be included rather than a free pair of socks. The walls are so thin! We could literally hear next door in the shower!

The hotel itself was lovely, clean, great location. The shower was fantastic.

Stayed in May 2024

Na

Modern and nice location

Stayed in May 2024

Nothing

Stunning hotel! Staff were amazing love the free socks

Stayed in May 2024

Not sure air con was working properly in room (but it might have been us not using the controls properly!)

We were really surprised to receive a free room upgrade on arrival. Room was beautiful with gorgeous free standing bath and separate lounge and kitchen area. Loads of space. Great decor. Located along canal street so busy, lively area and easy to get to other parts of city easily. Although lively area we didn't hear any noise when windows closed. Staff are really welcoming and friendly. Although we didn't use it, lounge and bar felt welcoming and comfy with really lovely decor. Would 100% recommend to others and will definitely be back!

Stayed in May 2024

Nothing about the hotel - it was just a Wednesday and not many restaurants nearby open late

Great location, able to check in late and get a cocktail at all hours!

Stayed in May 2024

No issues!

Everything! We were on the 5th floor with the mezzanine rooms. Fully kitted out kitchen, lovely sofa with coffee table and a huge plasma screen tv with smart features so we could hook up netflix. Then upstairs was even better! Comfortable bed, lovely bathroom with bath and a rainfall shower. I spent the afternoon in the room chilling out reading a book, had a bath, made lunch and watched a film.. it was the best day. super relaxing and quiet.

Stayed in May 2024

It was perfect

The interior design was great. Very comfy room that had all the details needed to have a perfect stay.

Stayed in May 2024

Super kindly staff and super comfy beds.

Stayed in May 2024

Great view, beautiful appartment

Stayed in May 2024

Hard pushed to find anything I didn’t like but maybe a little bit more milk?

The interior design, the colour scheme, the layout, the living space itself was incredible. Well worth the money paid.

Stayed in May 2024