638 Commercial Road, Tower Hamlets, London, E14 7HS, United Kingdom
#136 of 1,016 hotels in London
Guests' ChoiceBased on 639 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
8.2
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Alice
United KingdomI can't fault it.
Delicious breakfast with lots of variety, fresh fruits and hot options. Artisan jams, high quality bread, good coffee. A real treat served in a beautiful room. We also booked the Turkish bath treatment. It was 10/10. A special tiled room with adjacent sauna. Felt very luxurious for the price. The man carrying out the treatment was professional and very good. We were a little late and it did not cause a problem. The building over all is very special. Has a roof terrace for a drink in the sun.
Stayed in May 2024
Reviewed: 26 May 2024
Carinna
United Kingdomnothing apart from a black out blind would have been useful as our room was in front of a street light
super quirky with great attention to detail, loved all the artworks and furniture. We loved the breakfasts and variety (don’t miss out on the opportunity)
Stayed in April 2024
Reviewed: 25 May 2024
Ben
United KingdomThe whole décor and overall aesthetic or the hotel was wonderful, the themed rooms was fun and unique, aside from the theme we had a spacious room with a lovely bathroom, the bed was comfortable and a thermostat available to customise to personal preference which I don't see very often in hotels, we had a dinner and breakfast and both were exceptional, the dinner was fairly high end and delicious, the breakfast was a buffet of sorts and had plenty to choose from, the staff were lovely and very helpful during our stay, although we didn't use the wellness centre or the 24hour gym if we are to return we shall definitely make use of them. Highly recommend this lovely hotel that's taken the what used to be a library into a wonderful hotel.
Stayed in May 2024
Reviewed: 24 May 2024
Glen
United KingdomVery friendly &helpful staff
Stayed in May 2024
Reviewed: 21 May 2024
Rey
PortugalThe owner has made a huge effort in making everything perfect. Amazing decorations. The hamam was exceptional. Luxury, clean and beautiful. Highly recommended!
Stayed in May 2024
Reviewed: 16 May 2024
Chang
United KingdomNice, quirky decorated hotel, with friendly staff, fast WiFi, nice room with decent shower. Only 5 mins walk from the Limehouse overground, and 10 mins walk from Troxy, where I went to a concert at. Has a few shops and places to eat along the way to Troxy if you need something quick as well.
Stayed in March 2024
Reviewed: 16 May 2024
Alice
United KingdomLocation is slightly less handy than we thought from looking at the Booking.com website Water from cold tap never got really cold We didn't have breakfast as it was quite pricey at £20 per head
Hotel was really beautiful and a fascinating place Loved our room with the George Orwell theme Bed was very comfy Check in and check out we're smooth Mini bar/fridge in room Great coffee machine in room
Stayed in May 2024
Reviewed: 28 April 2024
Caroline
United KingdomNothing
Helpful, friendly staff. Beautiful building - loved the themed rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Jessica
United KingdomNothing - everything was great. Our stay there was short.
A quirky little hotel, but very clean and tidy. The staff were all very pleasant and check-in was easy. We were early to arrive and were able to leave our bags. Only a 5 min walk from DLR line and then only a couple of stops til you are at Tower Bridge, Tower of London etc.
Stayed in April 2024
Reviewed: 23 April 2024
M4ttw4lf0rd
United KingdomIt's next to the DLR so you can hear the trains go by, although I'm a light sleeper and it didn't bother me at all. We had the Wizard of Oz room - really nice but could be even better with an extra mirror, light in the coffee area and a box or something to put bags/things on.
Lovely hotel - really nice touches, quirky, quiet. Staff lovely. Comfy bed and spacious room. Nice to have air con. Treats in the room, along with nice tea and coffee an added bonus.
Stayed in April 2024
Reviewed: 23 April 2024
Sharon
United KingdomBathrobes are tiny. Strange smell in the bar, they take 100npounds off your card for pre authorisation which wasn't mentioned. Breakfast start time randomly was put an hour and a half later on the day of the marathon, which meant we couldn't have breakfast as my husband was running the marathon. Drinks expensive. Paid 30 quid for a coffee, a tea, and 2 pints.
Lovely rooms, large for London.
Stayed in April 2024
Reviewed: 21 April 2024
Shayley
United KingdomI loved the decor and the different themed rooms
Stayed in April 2024
Reviewed: 21 April 2024
Emily
United KingdomOur room only had one mirror which was in the bathroom. As a group of 3 girls this made getting ready very difficult. It’s right behind the train line so was quite noisy but nothing some ear plugs can’t fix.
Really lovely hotel, super quirky and interesting - really sets it apart from most modern hotels that are all white and beige! The staff were so helpful and friendly. We had some amazing cocktails in the bar before heading out. The Turkish spa was incredible, really recommend the exfoliating scrubbing + foaming massage. Will definitely be back in the future, loved it.
Stayed in April 2024
Reviewed: 13 April 2024
Ian
United KingdomThe hotel is lovely, quirky and beautifully decorated, service is great
Stayed in March 2024
Reviewed: 18 March 2024
Laura-jane
United KingdomWe came in on the Elizabeth line and it was a bit of a trek from the station.
Beautiful and quirky hotel with lovely staff
Stayed in March 2024
Reviewed: 14 March 2024
Peter
HungaryOne of the most comfortable beds I've experienced in a hotel recently.
Stayed in March 2024
Reviewed: 18 February 2024
Yemurai
SwitzerlandThe restaurant was a bit disappointing (my chicken in my Caesar salad was not properly cooked) but it wouldn’t stop me from staying there again.
Amazing customer service
Stayed in February 2024
Reviewed: 17 February 2024
Libby
United KingdomThe check in was stressful as I don't use my given name Elizabeth but I am called Libby and they took details of both of our identities and I had to preautherise £100! They must have had thefts in the past... Once I had proved who I was however, the staff were friendly... There were too many little statues etc which spoilt the decor for us and our deluxe room was pretty tiny.
The location was great for us as it was near The George Tavern where our daughters fashion show was taking place, so we could walk there. It was handy for the DLR Limehouse station too the next day. The room was clean and comfy and we liked the carpets and the quirky feel. As we had to leave early, we didn't have breakfast.
Stayed in February 2024
Reviewed: 12 February 2024
Kingdon
United KingdomReally nothing, it was gorgeous.
The property is beautiful inside and out. Quirky, homely, exquisite details.
Stayed in February 2024
Reviewed: 10 February 2024
Malgorzata
PolandBreakfast was one of best I had in hotels, very unique place, each room is different, beautifil terrace
Stayed in February 2024
Reviewed: 9 February 2024
Srilavanyan
GermanyVery supportive and absolutely stunning service. The personell was able to organize everything needed and is highly able to get things done for the customer! Breakfast is absolutely amazing with a continental & Turkish touch. Refilled the chevys and everything else very consistently. Room was very very spacious and the minibar was refilled daily. Also you get a big bottle of Water daily for free. The restaurant has a nice menu and the prizes are pretty fair for a 4Star Hotel. The food was great and fresh!
Stayed in February 2024
Reviewed: 31 January 2024
Moira
United KingdomThe hotel was exquisite, beautifully designed and so unusual. We met the owner who was a lovely gentleman. Wonderful walk along the river to Canary Wharf, very easy to travel to central London.
Stayed in January 2024
Reviewed: 28 January 2024
Barrett
United KingdomAbsolutely fantastic hotel Highly recommended
Stayed in January 2024
Reviewed: 25 January 2024
Anu
United KingdomReally loved the style & uniqueness of the hotel, definitely one to come back to in the future
Stayed in January 2024
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