140 Park Lane, Westminster Borough, London, W1K 7AA, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 495 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
7.5
Free WiFi
8.5
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End of dialog contentReviewed: 11 May 2024
Ahmed
Saudi ArabiaThe £100/night deposit is too much and would discourage me from longer stays. I think a max of £300 should be applied. Additionally, I've stayed at tens of hotels around the world and have never heard of a delivery fee for in-room dining.
Excellent service and great attention to details by all employees.
Stayed in May 2024
Reviewed: 1 May 2024
Murat
Turkeyalthough I have paid in full at the check out, the pre authorization is still being held ??? I have called the hotel and they said its not them its the bank but I have never seen anything like this before.
Location
Stayed in April 2024
Reviewed: 20 April 2024
Ahmad
JordanAll was according to satisfaction
All , staff and especially Vivian so friendly
Stayed in April 2024
Reviewed: 20 April 2024
Hessa
QatarI like everything
Thank u very much fir every thing it was an amazing stay
Stayed in April 2024
Reviewed: 18 April 2024
Hamad
Saudi ArabiaNo Shataff
Location Clean Friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Kiran
QatarStay was perfect 👌
Loved the location, the hotel room size, hotel staff were very friendly and happy to suggest and guide
Stayed in April 2024
Reviewed: 7 April 2024
Gwendolyn
United StatesBooking issue Ended up paying for one day for double booking by third party
Welcoming Staff was excellent in responsiveness Breakfast staff at the lanes restaurant vivian was great
Stayed in April 2024
Reviewed: 30 March 2024
Emir
TurkeyI choose this hotel for all my trips to London, they truly have excellent services and the hotel staff are very friendly and respectful.
Stayed in March 2024
Reviewed: 13 March 2024
Noura
United Arab EmiratesThe view !!!!!!!!
Location
Stayed in February 2024
Reviewed: 10 March 2024
Fernanda
BrazilI don’t have anything to say. I liked everything.
Great location. Just in front the subway entrance and also easy to walk to everywhere. Staff extremely friendly and polite. The property is very clean and beautiful. Rooms are very comfortable,towels and sheets in high quality and all the details like shower caps, vanity products, water, coffee and tea replaced constantly.
Stayed in March 2024
Reviewed: 9 March 2024
Baranovskaya
CyprusVery small gym. Was difficult to exercise in the morning during busy hours.
Comfortable room, delicious breakfast, and perfect location.
Stayed in February 2024
Reviewed: 5 March 2024
Rana
KuwaitNice and clean
Location,friendly staff ,japanese toilet
Stayed in March 2024
Reviewed: 2 March 2024
Abdulla
QatarA lobby and a coffee shop would have been nice to have.
Frankly, every thing from the pleasant staff to the the room size. Everyone was willing to help and assist.
Stayed in February 2024
Reviewed: 29 February 2024
Ahmed
Saudi ArabiaNothing
Everything
Stayed in February 2024
Reviewed: 17 February 2024
Salem
KuwaitNothing
Potion staff and clean
Stayed in January 2024
Reviewed: 12 February 2024
Jenny
United KingdomThe WiFi to the TV wasn’t great and the shower leaked really badly, which was very disappointing considering this was an expensive stay.
Beautiful hotel in a great central location next to Marble Arch. Staff were extremely helpful and friendly. Delicious food, both at dinner and breakfast.
Stayed in January 2024
Reviewed: 5 February 2024
Efe
TurkeyRoom size is way too small.
Operating like a boutique hotel but trying to be more than that.
Stayed in January 2024
Reviewed: 4 February 2024
Samar
Saudi ArabiaI did not like the room service delivery charges for the dining (8 pounds) I believe there shouldn’t be as I actually staying in the hotel and ordering from its kitchen
The services, the staff, and the facility was very nice
Stayed in January 2024
Reviewed: 2 February 2024
Wafa
United Arab EmiratesRoom rates are high
Location and staff
Stayed in February 2024
Reviewed: 29 January 2024
Christopher
United KingdomGreat location- super friendly and efficient staff who couldn’t do enough for us
Stayed in January 2024
Reviewed: 22 January 2024
Alaa
QatarNothin
Clean rooms, very helpful staff, house keeping was one of the best and of course the location is amazing.
Stayed in January 2024
Reviewed: 15 January 2024
Chioma
NigeriaI guess the lobby needs more space.
The ambience was welcoming and the staff were warm and responsive.
Stayed in January 2024
Reviewed: 6 January 2024
Islam
United Arab EmiratesExcellent location, Spacious rooms and very comfy bed. Heated toilet is a brilliant idea. Breakfast was excellent as well and the access to the lounge is very convenient.
Stayed in January 2024
Reviewed: 6 January 2024
Shorouq
KuwaitWater shower wasn’t strong .
Everything. Room / location/ friendly & helpful staff ( all staff : Reception/ porters/ restaurant, lounge& cleaning staff ). / Exécutive lounge . I also like best the toilet electronic basin .
Stayed in January 2024
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