One Tower Place, Edinburgh, EH6 7BZ, United Kingdom
#128 of 171 hotels in Edinburgh
Guests' ChoiceBased on 3663 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
7.7
Staff
8.5
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 11 March 2024
John
United KingdomNothing to dislike.
Great location. Attractive building and clean modern rooms. There was a bar and restaurant on site. The bar provided very nice bar food.
Stayed in March 2024
Reviewed: 11 March 2024
Pam
United KingdomThe standard of fittings in the bathroom look like they need upgrading, the fan rattled all the time. The window has part of the pane hanging down and we couldn't close the window once it was opening.
Location, Food excellent, Reception and restaurant staff excellent
Stayed in March 2024
Reviewed: 6 March 2024
Gavin
United KingdomOriginal room very noisy but they moved me without hesitation. Staff all very attentive and cheery.
Stayed in March 2024
Reviewed: 5 March 2024
Paul
United KingdomSize of rooms, friendliness of staff, and location.
Stayed in March 2024
Reviewed: 4 March 2024
Peter
United KingdomRoom was very average
Location
Stayed in February 2024
Reviewed: 1 March 2024
Morag
United Kingdomnoise from the fan in the bathroom that wasn’t able to be put off.
Location, breakfast, spacious room
Stayed in March 2024
Reviewed: 29 February 2024
Catherine
United KingdomI didn’t like the cost per night for my very small dog. Was an extra that I wasn’t aware of until check in
Second stay my daughters favourite hotel they made an effort for her birthday which I really appreciated. Thank you
Stayed in December 2023
Reviewed: 28 February 2024
Anthony
United KingdomNothing
Good location.
Stayed in February 2024
Reviewed: 27 February 2024
Gordon
United KingdomAll fine. N/A
Perfectly located
Stayed in February 2024
Reviewed: 26 February 2024
George
United KingdomHaving opted to have no room cleaning and receiving a bar voucher for £7.50 each which we used on a glass of wine each was surprised to find we were charged £12. £13.50 for a glass of Sauvignon Blanc - not cheap.
Good location in Leith with good parking. Very pet friendly providing a dog’s bed and bowl in the room. Friendly reception staff to welcome arrival.
Stayed in February 2024
Reviewed: 21 February 2024
Jonathan
United KingdomNothing.
Lovely touch having bowl, water and bed ready our dog on arrival. Good quantities of coffee/tea making facilities. Very spacious. Amazing shower.
Stayed in February 2024
Reviewed: 20 February 2024
Meltem
United KingdomThe only bad point is that the room is cold and the heater radiators are insufficient. Other than that everything was fine😊
Stayed in February 2024
Reviewed: 19 February 2024
Pamela
United KingdomRoom key didn’t work twice I had to go back to reception
Parking is a benefit, also the area
Stayed in February 2024
Reviewed: 19 February 2024
Rachel
IrelandThe price of breakfast was shocking. £18 continental and £21 for a fry so works out €46 for breakfast never paid anything like that in my life.
Stayed in February 2024
Reviewed: 19 February 2024
Scott
United KingdomCheckout
Room upgrade
Stayed in February 2024
Reviewed: 18 February 2024
Eden
AustraliaGreat location and very central
Stayed in February 2024
Reviewed: 17 February 2024
Alan
United KingdomPillows too soft.
Option of drinks voucher in place of room cleaning.
Stayed in February 2024
Reviewed: 17 February 2024
Kenneth
United KingdomPoor lighting inthe room.
Friendly staff, comfy room
Stayed in December 2023
Reviewed: 16 February 2024
Andrew
United KingdomOrginally booked wrong hotel due to very p poor description on booking,com ad - the difference between "Malmasion Edinburgh City" and "Malmasion Edinburgh" - due this problem the hotel I booked was miles away form the city centre - luckily the city "City" hotel was able to transfer the booking - not possible at busy times
comfortable attic room on top floor with full blinds on skylights
Stayed in February 2024
Reviewed: 16 February 2024
Jackie
United KingdomVery nice breakfast although husband’s order was not correct
Stayed in January 2024
Reviewed: 16 February 2024
Kenneth
United KingdomGreat location especially for the tram into town etc. Very comfortable room with pleasant staff.
Stayed in February 2024
Reviewed: 15 February 2024
Rebecca
United KingdomGenerally clean but could do with a thorough deep clean. Vacuum edges of carpet, clean remote, tile grout etc
Perfect location. Friendly helpful staff. Nothing was too much trouble
Stayed in February 2024
Reviewed: 14 February 2024
Alex
United KingdomInternal view from windows and noise from air conditioning units
Location and free parking. Beautiful building
Stayed in February 2024
Reviewed: 12 February 2024
Lisa
United KingdomNot just this hotel but a feature it seems of the Malmaison brand is incredibly dark rooms, maybe it’s meant to be mood lighting but it’s impossible to get ready/ do hair or make up in the bedroom because of how poorly lit the rooms are. Bathroom lighting was fine but not very much space to get ready in there.
Perfect location for our trip as we were meeting friends in the area, and appreciated the on site parking. Staff were lovely, very polite and welcoming and we were told on arrival we had been allocated an upgraded room which was huge. Great bed, very comfortable and roomy and lovely big shower with good water pressure. Great to have an ironing board and iron in the room.
Stayed in February 2024
Reviewed: 12 February 2024
Wayne
United Kingdombreakfast expensive and room was cold lots of draught through window
Stayed in February 2024
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