One Tower Place, Edinburgh, EH6 7BZ, United Kingdom
#130 of 169 hotels in Edinburgh
Guests' ChoiceBased on 3708 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
7.7
Staff
8.5
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 19 February 2024
Rachel
IrelandThe price of breakfast was shocking. £18 continental and £21 for a fry so works out €46 for breakfast never paid anything like that in my life.
Stayed in February 2024
Reviewed: 19 February 2024
Scott
United KingdomCheckout
Room upgrade
Stayed in February 2024
Reviewed: 18 February 2024
Eden
AustraliaGreat location and very central
Stayed in February 2024
Reviewed: 17 February 2024
Alan
United KingdomPillows too soft.
Option of drinks voucher in place of room cleaning.
Stayed in February 2024
Reviewed: 17 February 2024
Kenneth
United KingdomPoor lighting inthe room.
Friendly staff, comfy room
Stayed in December 2023
Reviewed: 16 February 2024
Andrew
United KingdomOrginally booked wrong hotel due to very p poor description on booking,com ad - the difference between "Malmasion Edinburgh City" and "Malmasion Edinburgh" - due this problem the hotel I booked was miles away form the city centre - luckily the city "City" hotel was able to transfer the booking - not possible at busy times
comfortable attic room on top floor with full blinds on skylights
Stayed in February 2024
Reviewed: 16 February 2024
Jackie
United KingdomVery nice breakfast although husband’s order was not correct
Stayed in January 2024
Reviewed: 16 February 2024
Kenneth
United KingdomGreat location especially for the tram into town etc. Very comfortable room with pleasant staff.
Stayed in February 2024
Reviewed: 15 February 2024
Rebecca
United KingdomGenerally clean but could do with a thorough deep clean. Vacuum edges of carpet, clean remote, tile grout etc
Perfect location. Friendly helpful staff. Nothing was too much trouble
Stayed in February 2024
Reviewed: 14 February 2024
Alex
United KingdomInternal view from windows and noise from air conditioning units
Location and free parking. Beautiful building
Stayed in February 2024
Reviewed: 12 February 2024
Lisa
United KingdomNot just this hotel but a feature it seems of the Malmaison brand is incredibly dark rooms, maybe it’s meant to be mood lighting but it’s impossible to get ready/ do hair or make up in the bedroom because of how poorly lit the rooms are. Bathroom lighting was fine but not very much space to get ready in there.
Perfect location for our trip as we were meeting friends in the area, and appreciated the on site parking. Staff were lovely, very polite and welcoming and we were told on arrival we had been allocated an upgraded room which was huge. Great bed, very comfortable and roomy and lovely big shower with good water pressure. Great to have an ironing board and iron in the room.
Stayed in February 2024
Reviewed: 12 February 2024
Wayne
United Kingdombreakfast expensive and room was cold lots of draught through window
Stayed in February 2024
Reviewed: 11 February 2024
Federico
United KingdomNada
Location is great. The hotel was top notch
Stayed in February 2024
Reviewed: 8 February 2024
Chidiogo
United KingdomI would rather not comment on that
Tidy, courteous staff and organised
Stayed in February 2024
Reviewed: 7 February 2024
Tracey
IrelandThe decor was a bit dated.
The location, and the staff.
Stayed in February 2024
Reviewed: 7 February 2024
Howard
United KingdomNot the cleanest and noisy room.
Good restaurants and friendly staff
Stayed in February 2024
Reviewed: 7 February 2024
Dale
United KingdomNot much, but no complimentary water and small things like TV remote was very dirty and some flaming paint on the ceiling but it’s not an issue
It was on a very quiet location close to where I needed to be. Staff are truly awesome. The building is lovely and common areas getting refreshed. Rooms had USB sockets which was a bonus.
Stayed in February 2024
Reviewed: 6 February 2024
Bilal
United KingdomNot applicable whatsoever.
The staff were very helpful and easily contactable. I love how instead of getting your room cleaned they give you vouchers for a free drink instead. My wife and I went on our honeymoon at the malmaison, and the staff were every kind and gave us extra drinks and made our stay very enjoyable. I would definitely go again and looking to plan our first anniversary at the malmaison. Thank you for the lovely stay!
Stayed in January 2024
Reviewed: 5 February 2024
Allan
United KingdomLocation was great
Stayed in February 2024
Reviewed: 5 February 2024
Alexander
United KingdomThe price of breakfast
Location, large room
Stayed in January 2024
Reviewed: 3 February 2024
Richard
United KingdomEnjoyed our stay. The room was small not much room on either side of the bed . Difficult to get the chair out to sit at the desk but we had a lovely view and a fantastic shower.
Bed was very comfortable. All the staff friendly and efficient. Bar food was good as was the gin. Lovely atmosphere.great location. We had a view of the water of Leith out our window that was lovely. Accessible by tram. The shower in our room was amazing . I liked the fact there was an iron and ironing board.
Stayed in January 2024
Reviewed: 1 February 2024
Pru's
United KingdomThe bar area is stark and uncomfortable. Nowhere comfy to meet friends and family No way to get coffee in the afternoon.
The location and bedroom
Stayed in January 2024
Reviewed: 31 January 2024
Gillian
United KingdomSadly the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and rubbish was. Ruined our special trip a little
The staff were all super friendly and so welcoming. The beds were incredibly comfortable and the rooms spotless
Stayed in January 2024
Reviewed: 30 January 2024
Emma
United KingdomThe £40 per head breakfast was a bit much to swallow!
Room was nice and well appointed
Stayed in November 2023
Reviewed: 29 January 2024
Christina
United KingdomWe booked a a junior suite but it was quiet tired and requires an upgrade
The property is in a good location we spent New Years Eve. It was clean and staff lovely
Stayed in January 2024
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