15-25 High Bridge, Newcastle upon Tyne, NE1 1EW, United Kingdom
#8 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 8601 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 24 May 2024
Caroline
United KingdomGreat location, friendly helpful staff
Stayed in May 2024
Reviewed: 24 May 2024
Linda
United KingdomCould have done with more coat hangers in the room as there isn’t any storage/wardrobe but merely a small rail to hang your clothes.
Location was great
Stayed in May 2024
Reviewed: 23 May 2024
Nick
United KingdomNothing
Good price for a night's stay
Stayed in May 2024
Reviewed: 23 May 2024
Jacqui
United KingdomNothing
Friendly staff, very clean and very central
Stayed in May 2024
Reviewed: 23 May 2024
Tullis
United KingdomFriendly and attentive staff. Great value for money and great facilities
Stayed in May 2024
Reviewed: 23 May 2024
Colin
United KingdomNothing
Fantastic location. Lovely, cheap hotel with lovely, helpful staff.
Stayed in May 2024
Reviewed: 23 May 2024
Shaun
United KingdomNot applicable. We loved everything.
Location was perfect to access facilities within the city centre. The staff member that booked us in - so sorry for not making a note of his name - was very friendly, professional, and ensured he gave us a few suggestions of restaurants to visit. All staff were very helpful and pleasent.
Stayed in May 2024
Reviewed: 23 May 2024
Henry
United KingdomNothing
Clean and good facilities, bar open till 3am
Stayed in May 2024
Reviewed: 23 May 2024
Kathryn
United KingdomNothing. Loved everything. The view wasn’t great but want in the room very long.
The location is perfect. The building itself is beautiful. The interior decor was gorgeous. Absolutely loved it. The staff on reception were AMAZING!!! 😍 incredibly helpful, polite and smiley
Stayed in May 2024
Reviewed: 23 May 2024
Rebecca
United KingdomOnly continental breakfast, should look to have full english or buffet style on
Lovely staff on desk as we checked in around 3.30 , couldnt do enuth for us, warm & friendly . Told us all the info about our stay etc. Great night security as we were back early hours we didnt sample breakfast but it looked lovely
Stayed in May 2024
Reviewed: 22 May 2024
Anastasia
United KingdomThe room was quite small and the view could have been better.
The location was great and the staff very helpful. All communal spaces seemed nicely decorated and clean. The bed was comfortable.
Stayed in March 2024
Reviewed: 22 May 2024
Jackie
United KingdomThe room was a bit small.
Excellent location and a really well-designed hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Wilma
United KingdomVery dark entrance
No fuss efficient and friendly check in. Small outdoor space good for smokers. Location perfect.
Stayed in May 2024
Reviewed: 21 May 2024
Sue
United KingdomNothing!
It’s a super location for central Newcastle, the rooms are comfortable and very clean. The staff were so very helpful including the lovely team on reception & the Argentine gentleman overseeing the breakfast service.
Stayed in May 2024
Reviewed: 21 May 2024
Jocelyn
United KingdomLocation, and comfortable bed
Stayed in May 2024
Reviewed: 21 May 2024
Angela
United KingdomNothing
Reception staff were great. Efficient and friendly. Hotel foyer/reception/bar area really nice. My stay was really painless....no queues at reception, room nice, staff friendly, value for money. Would stay again
Stayed in May 2024
Reviewed: 21 May 2024
Penny
United KingdomVery modern yet had old world kept in
Centre of town no steep banks
Stayed in May 2024
Reviewed: 21 May 2024
Amanda
United KingdomRoom little small but adequate for price .
Great location, friendly helpful staff, clean, nice bar. Lovely clean modern bathroom.
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomThe kitchen ventilation fans we noisy outside our window (which was open because it was a warm evening. They didn't go off until after midnight.
Location for the theatre is excellent. Also good restaurants & bars in the neighborhood.
Stayed in May 2024
Reviewed: 20 May 2024
Samantha
United KingdomOnly two sachets of coffee - altho I’m sure we could have asked for more
Close to where we were going
Stayed in May 2024
Reviewed: 20 May 2024
Shamini
United KingdomAfrican lady was very kind and pleasant.
Stayed in May 2024
Reviewed: 19 May 2024
Tony
United KingdomNothing , this hotel is in a brilliant location, have stayed a few times .
Brilliant location, bar area inside and out is lovely . Very clean rooms .
Stayed in May 2024
Reviewed: 19 May 2024
Wren
United KingdomLocation cleanliness and friendly staff.
Stayed in May 2024
Reviewed: 19 May 2024
Susan
United KingdomRoom size/layout. As a solo traveller the room was adequate, however as a couple it could have felt cramped. Bed was comfy but took up most of the room! Only one side of bed had a shelf to lay things down on - eg. phone, book, cup. Hanging space was limited and there was nowhere to place folded clothes. I had a 5th floor room so a view would have been nice, but sadly mine was of a bare wall and the back area of neighbouring premises. However I didn't visit Newcastle to spend time gazing out a hotel window!
Fantastic location. Very central, just a few minutes walk from the theatre and main shops & restaurants. Cathedral and Castle were a 5 minute walk away, and Quayside within 15 minutes. Modern hotel partly within old building. Entrance area has the "wow" factor! Clean and fresh feel to whole hotel. Lovely big lounge/bar area with additional outdoor seating area. Average sized room with comfy bed. Friendly, helpful staff. I was offered an umbrella one rainy morning; and after arriving back, hungry, very late one evening the man at reception suggested places that would still be serving food, even offering to walk me across to the nearby 24 hour shop.
Stayed in May 2024
Reviewed: 19 May 2024
Hagart
United Kingdomroom on 2nd floor easy to get to in the lifts.location excellent close to shops resteraunts 5 minutes fron train station
Stayed in May 2024
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