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Reviews of Mrs Potts

109 Saint Mary Street, Cardiff, CF10 1DX, United Kingdom

#45 of 47 hotels in Cardiff

Guests' Choice

Review score

Based on 1868 hostel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.2

  • Facilities

    7.0

  • Staff

    7.6

  • Value for money

    7.7

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 2 June 2024

    7.0
    Short sweet but interrupted
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very discreet front door. Staff, when I first entered, were fairly rude and uninspired, after that I never saw any staff. I slept okay until a couple of guys came if with flashlights on and slamming the doors! I guess that’s to be expected with a hostel though.

    Great location, minutes away from the stadium and right in the centre of the life of the city. Free hot drinks and other things! Some good facilities to accommodate travellers!

    Stayed in May 2024

  • Reviewed: 2 June 2024

    7.0
    Brilliant location
    • Leisure trip
    • Group
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was uncomfortable and could have done with a vacuum underneath (I lost my glasses or i wouldn't have looked there!) Kitchen area wasn't open before 10.

    Brilliant location, right in middle of town. Minutes walk from the stadium. I liked the idea of the bunks being curtained off for your own little area. Light and socket in bunk . Friendly helpful staff. Bathroom was clean and adequate.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Needs WiFi connection
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    There is NO central WiFi, any signal is through the phone of a staff member. If they are gone. WiFi gone. Not good enough in 2024. Located in central Cardiff so noisy at times. Very small common area

    The location in central Cardiff The spacious kitchen The helpful and friendly staff. A big thank to Swechha in particular Pleasantly warm Roomy toilets and showers

    Stayed in May 2024

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I wasn't sure where the relaxing space was.

    It's in a very good location in the centre of town.The price is surprisingly low.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    6.0
    Great location
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was bunk bed based

    The location and bed comforts

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Cold showers on top floor

    Convenience and availability. Private space on your bunk.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Perfect place to stay for myself and friends, to attend a concert at the stadium.
    • Leisure trip
    • Group
    • Single Bed in Dormitory Room
    • Stayed 1 night

    All was good

    The excellent location suited our needs perfectly.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was really loud, they forget to change the bedding and I felt every spring of the mattress

    The location is very central, only 9 minutes from the railway station, I did really like that the beds have curtains and that they have their own power outlets

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Honest review of Mrs potts.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been better to have curtains around the beds for a little more privacy.

    Location was perfect, check in and out was smooth.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Appreciate for the staff's help
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Hair was blocking the drain in the shower room and the water did not flow easily.

    A male staff was gentle and helped me in many ways, including carryimg my large suitcase upstairs.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    All good
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen not open until 10am, checkout time, so no opportunity to make some toast or a cup of tea before leaving.

    It was friendly and clean. Location was good. Hot water for tea always available, although not always cups. I know to bring a reusable cup next time.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Just a nice clean safe place to stay isn’t really a better location smack bang in the centre
    • Leisure trip
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    If I stayed longer a bigger communal area and warmer showers but I mean for £20 definitely can’t complain

    The location how easy it was to check in definitely value for money.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Not the best of stays.
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very inconsiderate room mate who's phone rang throughout night. Room was stifling hot due to room-mate having heater running all night, meaning I had to sleep with window open. Unusually, the mattress was very uncomfortable, so had to sleep on top of duvets. Very badly bitten by insects / bug during night. Contacted hostel, but didn't seem interested.

    Stayed in room 5. 4 bed rear facing dorm. Due to weekend, hostel was very busy. Room was fairly quiet given location. Clean shower and bathroom with hot water.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No staff

    Value

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen was small and dirty, sofas and tv in reception area, grumpy staff member when asking to retrieve my food from kitchen when checking out at 7am in the morning (staff not available until 10am)

    Great location, basic but what you expect from a inexpensive hostel, good sized beds that you can close with a curtain for real privacy, and a good sized under bed locker.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    It was very cold and smeared bad

    Location was the best

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good value for money. Beware drunk weekend guests
    • Business trip
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Ladders into upper bunks can be awkward to use with mobility issues as very steep. Sleep disrupted by very noise guests on same floor (expect l on weekends). Had to walk to different floor in morning to access shower / toilet as those on my floor were rendered unusable by drunken guests Sadly, couldn't get hot water in shower either.

    Stayed on a busy Saturday night, In 4 bed dorm on upper floor. Due to later check in, only upper bunk available. Room was clean and quiet with comfortable mattress and clean bedding. Wonderful staff as usual Free tea, coffee and hot chocolate available 24/7 in reception. Toilet and separate shower room were spotless on arrival.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Where I stayed was ok! but the smell was disturbing and no Wi-Fi! Otherwise good for price I paid
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No Wi-Fi where I stayed, at the basement

    I bought my own food

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Good value for money.
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Front facing room, so some noise from street. Refurbishment works taking place, so whole hostel had strong paint/ chemical smell.

    Clean comfortable bed in 6 bed dorm. (Room 8). Very quiet room mates. Plenty of hot water..

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    It was lovely to stay there.
    • Leisure trip
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower pours very small amount of water. Bedding had very strong smell either it’s a chemical or laundry soap.

    They don’t provide breakfast but they have a good kitchen to prepare food and etc

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good for price paid
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No Wi-Fi where I stayed

    Price paid reflects what you received

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    okay
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    i got my key from the bar staff but had no idea where to go or what room i would be in. i contacted the property and nobody answered so i had to go room to room trying my key until finally one of the doors opened. i contacted the staff a couple more times but never got an answer. when i went down for breakfast at the time i chose when i checked in, i was told i missed breakfast and didn’t get anything which was upsetting. a lady from the bar gave me some fruit tho which was nice

    rly nice rooms with comfy beds! it was like a hotel which was nice. shower worked well and same with the tv!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress on the bed felt old the I was feeling springs on the mattress in my back.

    Place to eat.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The room I got didn't really match the pictures and it didn't have a locker as advertised. Also the kitchen not being in use after 10 pm was a bit of a surprise.

    The location was great at the city center.

    Stayed in March 2024

Showing 1 – 25

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