Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Cardiff hotel reviews
  4. Reviews of New House Country Hotel

Reviews of New House Country Hotel 4 stars

Thornhill Road, Cardiff, CF14 9UA, United Kingdom

#16 of 47 hotels in Cardiff

Guests' Choice

Review score

Based on 1038 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 17 November 2023

    10
    Was an amazing stay
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    I liked everything about the place

    The breakfast was delicious and I loved it. I can't wait to come back

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing wish weather was better ha ha

    Been 3 times now always spot on. Hotel is warm and welcoming views are spectacular staff are friendly

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Excellent choice for a Cardiff visit
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 2 nights

    Nothing to dislike

    Lovely large room, excellent quality bedding & towels, supersized bed, great bathroom/shower, sitting area with easy chairs, excellent dinner menu with wonderfully presented food as was breakfast, great wine menu, lovely lovely friendly staff, helpful, professional, you have the impression nothing is too much trouble. Lovely views over Cardiff and well kept gardens and grounds, Fantastic stay - will certainly book for next Cardiff visit.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 2 nights

    We will not be using Booking.com again we will book direct with the hotel. This is due to a scam email relating to Whats App which I am not on, being 79 years old this is the last thing I need. I am not on any social media sites.

    We use this hotel about four times a year. Everything was fine

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Lovely hotel
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely location, friendly staff everything was perfect

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    A comfortable stay and very friendly staff
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Characterful, comfortable, good views.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Very comfortable and an excellent meal. Stunning views.
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Watch out as the postcode will take you to a different hotel!

    Beautifully decorated and fantastic grounds.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location good, lovely setting, great food and friendly staff

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Beautiful Country Estate Hotel
    • Leisure trip
    • Couple
    • Twin Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Our room had the smell of what seemed like burning plastic. We were told that it was probably coming from the walls as the building is quite old.

    The location is just wonderful. It looks out towards the city of Cardiff. The staff were very friendly.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    10
    A truly wonderful trip
    • Leisure trip
    • Family with young children
    • Double Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful setting, and the staff were fabulous. The facilities were excellent.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    A lovely idyllic Hotel with very friendly and helpful staff.
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    The grounds and scenery

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Fantastic
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic staff, great room with a wonderful veiw

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    We will return.
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast sausage was poor quality. Choice lacked imagination.

    Fabulous location. Attractive. Comfortable. Relaxing. Excellent chef for dinner.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Lovely hotel close to where we needed to be.
    • Business trip
    • Group
    • Double Bedroom
    • Stayed 1 night

    n/a

    Room was clean, and close to the conference I needed to be.

    Stayed in August 2023

  • Reviewed: 24 October 2023

    10
    Quiet, cozy and fantastic food. We will be back.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cant add anything here.

    Such a cozy and comfortable hotel, the views are incredible and the location is peaceful. All of the staff were very friendly and attentive, our meal was amazing and we enjoyed the laid back atmosphere of the place and the fireplace in the lounge area. The room was clean and very comfortable. We shall definitely book again.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    It was for our 10-year wedding anniversary - lovely!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing in particular!

    We had a lovely room with a four-poster bed and a balcony.

    Stayed in September 2023

  • Reviewed: 15 October 2023

    8.0
    Great location, friendly staff, great breakfast
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night

    The corridor doors were wedged open (As there was a wedding event taking place) which meant the corridors were cold in the evening.

    Room was clean and spacious with nice shower. Breakfast was excellent, one of the better I have had at a Hotel and staff were also able to provide Gluten Free toast. The view over Cardiff was great.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Excellent and would recommend highly.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A beautifully elegant hotel. Peaceful location. Excellent staff, especially the gentleman who served us our breakfast, a polite and friendly young man. A great breakfast too.

    Stayed in August 2023

  • Reviewed: 15 October 2023

    9.0
    We liked our stay at the hotel
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night

    the breakfast

    Our stay was great nice room with a view and very clean the only thing that let us down was the breakfast. You had to stand and wait for while your breakfast went cold and we found it very dry.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    I thought might time staff could have been a bit more helpful on arrival as two small children and initially told us where room was had to ask to show us as I was hold smal child unable to open doors etc and was late at night due to attending my daughters wedding close by

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location, staff and breakfast was lovely

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Want wonderful views - this is your place!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing in particular - simplify the menu to focus on wonderful ingredients rather than trying too hard.

    Stunning location and you just can't stop looking out at the vista. The staff were friendly and helpful, and the whole place had an atmosphere of welcome. The food was good enough; with a little extra effort, it could be excellent (it was a bit over-complicated and trying too hard). Will visit again.

    Stayed in August 2023

  • Reviewed: 10 October 2023

    8.0
    Fabulous location. Friendly helpful staff.
    • Business trip
    • Couple
    • Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Beautiful building and grounds. Fabulous view. Lovely breakfast.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    This is churlish as it probably can't be helped and No fault of the staff. But be aware if there is a wedding on then like us you could be woken at unsociable hours because unfortunately we live in times when other people have No respect for others! So very rowdy around midnight, then again at 6am with doors slamming and very vocal young ladies (I believe to be the bridesmaids).

    Superb hotel, splendid decor, our room was very big, comfy. The grounds are very well kept, amazing views from the front of Cardiff in the distance. On the doorstep are plenty of places to hike/walk. We had an issue with our radiator in the room, and woke us up really early. Reported it to reception, it got sorted immediately.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    All good

    The charm and history of the building

    Stayed in October 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: