Thornhill Road, Cardiff, CF14 9UA, United Kingdom
#16 of 47 hotels in Cardiff
Guests' ChoiceBased on 1038 hotel reviews
8.5Cleanliness
8.9
Comfort
9.1
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
7.4
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End of dialog contentReviewed: 17 November 2023
Said
United KingdomI liked everything about the place
The breakfast was delicious and I loved it. I can't wait to come back
Stayed in November 2023
Reviewed: 15 November 2023
Gary
United KingdomAbsolutely nothing wish weather was better ha ha
Been 3 times now always spot on. Hotel is warm and welcoming views are spectacular staff are friendly
Stayed in November 2023
Reviewed: 14 November 2023
Julian
United KingdomNothing to dislike
Lovely large room, excellent quality bedding & towels, supersized bed, great bathroom/shower, sitting area with easy chairs, excellent dinner menu with wonderfully presented food as was breakfast, great wine menu, lovely lovely friendly staff, helpful, professional, you have the impression nothing is too much trouble. Lovely views over Cardiff and well kept gardens and grounds, Fantastic stay - will certainly book for next Cardiff visit.
Stayed in November 2023
Reviewed: 13 November 2023
Sheila
United KingdomWe will not be using Booking.com again we will book direct with the hotel. This is due to a scam email relating to Whats App which I am not on, being 79 years old this is the last thing I need. I am not on any social media sites.
We use this hotel about four times a year. Everything was fine
Stayed in November 2023
Reviewed: 7 November 2023
Janet
United KingdomNothing
Lovely location, friendly staff everything was perfect
Stayed in November 2023
Reviewed: 6 November 2023
Elizabeth
United KingdomNothing
Characterful, comfortable, good views.
Stayed in November 2023
Reviewed: 6 November 2023
Louisa
United KingdomWatch out as the postcode will take you to a different hotel!
Beautifully decorated and fantastic grounds.
Stayed in November 2023
Reviewed: 4 November 2023
Gerald
United KingdomNothing
Location good, lovely setting, great food and friendly staff
Stayed in November 2023
Reviewed: 31 October 2023
Chris
United StatesOur room had the smell of what seemed like burning plastic. We were told that it was probably coming from the walls as the building is quite old.
The location is just wonderful. It looks out towards the city of Cardiff. The staff were very friendly.
Stayed in October 2023
Reviewed: 31 October 2023
Sian
United KingdomBeautiful setting, and the staff were fabulous. The facilities were excellent.
Stayed in October 2023
Reviewed: 29 October 2023
Daniel
United KingdomThe grounds and scenery
Stayed in October 2023
Reviewed: 28 October 2023
Jonathan
United KingdomFantastic staff, great room with a wonderful veiw
Stayed in October 2023
Reviewed: 27 October 2023
Zita
United KingdomBreakfast sausage was poor quality. Choice lacked imagination.
Fabulous location. Attractive. Comfortable. Relaxing. Excellent chef for dinner.
Stayed in October 2023
Reviewed: 26 October 2023
Lincolnj
United Kingdomn/a
Room was clean, and close to the conference I needed to be.
Stayed in August 2023
Reviewed: 24 October 2023
Wayne
United KingdomCant add anything here.
Such a cozy and comfortable hotel, the views are incredible and the location is peaceful. All of the staff were very friendly and attentive, our meal was amazing and we enjoyed the laid back atmosphere of the place and the fireplace in the lounge area. The room was clean and very comfortable. We shall definitely book again.
Stayed in October 2023
Reviewed: 20 October 2023
Stephen
United KingdomNothing in particular!
We had a lovely room with a four-poster bed and a balcony.
Stayed in September 2023
Reviewed: 15 October 2023
Mark
United KingdomThe corridor doors were wedged open (As there was a wedding event taking place) which meant the corridors were cold in the evening.
Room was clean and spacious with nice shower. Breakfast was excellent, one of the better I have had at a Hotel and staff were also able to provide Gluten Free toast. The view over Cardiff was great.
Stayed in October 2023
Reviewed: 15 October 2023
Karen
United KingdomA beautifully elegant hotel. Peaceful location. Excellent staff, especially the gentleman who served us our breakfast, a polite and friendly young man. A great breakfast too.
Stayed in August 2023
Reviewed: 15 October 2023
Glyn
United Kingdomthe breakfast
Our stay was great nice room with a view and very clean the only thing that let us down was the breakfast. You had to stand and wait for while your breakfast went cold and we found it very dry.
Stayed in October 2023
Reviewed: 14 October 2023
Jane
United KingdomI thought might time staff could have been a bit more helpful on arrival as two small children and initially told us where room was had to ask to show us as I was hold smal child unable to open doors etc and was late at night due to attending my daughters wedding close by
Stayed in October 2023
Reviewed: 14 October 2023
Julie
United KingdomBeautiful location, staff and breakfast was lovely
Stayed in October 2023
Reviewed: 13 October 2023
Cooper-bagnall
United KingdomNothing in particular - simplify the menu to focus on wonderful ingredients rather than trying too hard.
Stunning location and you just can't stop looking out at the vista. The staff were friendly and helpful, and the whole place had an atmosphere of welcome. The food was good enough; with a little extra effort, it could be excellent (it was a bit over-complicated and trying too hard). Will visit again.
Stayed in August 2023
Reviewed: 10 October 2023
Julie
United KingdomBeautiful building and grounds. Fabulous view. Lovely breakfast.
Stayed in October 2023
Reviewed: 8 October 2023
Gary
United KingdomThis is churlish as it probably can't be helped and No fault of the staff. But be aware if there is a wedding on then like us you could be woken at unsociable hours because unfortunately we live in times when other people have No respect for others! So very rowdy around midnight, then again at 6am with doors slamming and very vocal young ladies (I believe to be the bridesmaids).
Superb hotel, splendid decor, our room was very big, comfy. The grounds are very well kept, amazing views from the front of Cardiff in the distance. On the doorstep are plenty of places to hike/walk. We had an issue with our radiator in the room, and woke us up really early. Reported it to reception, it got sorted immediately.
Stayed in October 2023
Reviewed: 8 October 2023
Christopher
United KingdomAll good
The charm and history of the building
Stayed in October 2023
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