2, Cambridge Square, Cambridge, CB4 0AE, United Kingdom
#8 of 37 hotels in Cambridge
Guests' ChoiceBased on 3500 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
8.2
Facilities
9.0
Staff
8.9
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 8 June 2024
Kyoko
United KingdomCleanness and kind stuff, breakfast
Stayed in May 2024
Reviewed: 7 June 2024
Jade
United KingdomNil
The hotel was fantastic. Close to train station. Facilities in excellent conditon, room massive, staff are very helpful and friendly. Food selection were great too.
Stayed in June 2024
Reviewed: 7 June 2024
Usman
United KingdomExcellent
Stayed in June 2024
Reviewed: 7 June 2024
Martin
SwitzerlandAll good
Good atmosphere. Very friendly and helpful staff. Dog friendly. Easy access to Cambridge by train. Good choice for breakfast
Stayed in May 2024
Reviewed: 7 June 2024
Lievia
United KingdomThe cleaner already knocking my hotel room, 20 minutes before check out time. I wasn’t happy with that
Very nice clean hotel
Stayed in June 2024
Reviewed: 7 June 2024
Ben
United KingdomVery convenient for my business trip/station. Comfortable and pleasant
Stayed in June 2024
Reviewed: 6 June 2024
Marc
United KingdomOdd bathroom door in the room - didn’t close (was designed this way) but doesn’t give much privacy especially in a family room with 4 of us in
Clean, good food/restaurant. Kids enjoyed the pool. Reasonable parking costs and convenient to jump on the bus to the city centre.
Stayed in June 2024
Reviewed: 5 June 2024
Lindy
United KingdomThe bathroom mirrored door was clearly installed the wrong way around… rather than being able to see out when your in the bathroom anyone in the bedroom can see straight through the mirrored glass making it pointless?! Only good if you want to watch your significant other using the loo?
Great location, easy access to Cambridge city centre along the river or via the train from Cambridge North Station. Breakfast was excellent, full English or selection of cold meats, fruit etc
Stayed in June 2024
Reviewed: 5 June 2024
Claire
United Kingdomfree wifi is temperamental. Difficult to get a phone signal in the rooms
Breakfast had plenty of choice, property was clean and light, check in easy, room was nice size and clean, bed comfy
Stayed in June 2024
Reviewed: 4 June 2024
Charlotte
United KingdomLovely place to stay
Stayed in May 2024
Reviewed: 4 June 2024
Mina
United KingdomThe pool area is perfect for children.
Stayed in May 2024
Reviewed: 4 June 2024
Bhargav
United KingdomI didn’t see anything that should be better. Almost everything was above exceptional. I travel there for a work purpose and it was worth to stay in Novotel.
The breakfast was very nice, so many options. Such as bread, beens, hashbrown. Moreover, different fruits, fruit juice, coffee. And the location is very good.
Stayed in May 2024
Reviewed: 4 June 2024
Shannon
United KingdomLovely hotel excellent facilities and helpful staff. Comfortable bedroom and hotel easily accessible unlike some hotels where you wander around corridors getting lost!
Stayed in June 2024
Reviewed: 3 June 2024
Paula
United KingdomNothing all good
It was lovely and clean and spacious
Stayed in June 2024
Reviewed: 3 June 2024
Yvonne
United KingdomThe reception area was really cold and rather unwelcoming when we came to the bar to sit and relax.
Stunning rooms and modern decor. Security was excellent with the swipe of your key card to operate the lifts.
Stayed in June 2024
Reviewed: 3 June 2024
Gail
United KingdomVery narrow single beds and beds were not made up by housekeeping.
Location right next to train station. Small pool and jacuzzi/sauna. Good breakfast. Everything modern and new, comfy chats at reception.
Stayed in June 2024
Reviewed: 3 June 2024
Ivana
United KingdomNo robes in the room
Clean, stylish and gym/swimming pool very nice
Stayed in May 2024
Reviewed: 3 June 2024
Kevin
United KingdomThe restaurant food was excellent, and well presented. BUT - The cleanliness of the restaurant furniture left a lot to be desired. There were numerous stains on the fabric of the chairs, which made it a bit unpleasant to sit on. (Something easily remedied I would have thought).
The staff were exceptional. We arranged & pre-booked a family meal in the evening; Andy and his team did a great job looking after us.
Stayed in May 2024
Reviewed: 3 June 2024
Ta
United KingdomPaying an extra £5 delivery fee for Room Service (especially just for ordering a bottle of water, which the hotel should provide at least one bottle per room upon arrival).
Hotel is neat, spacious, with friendly and helpful staff. Very convenient being a 2 mins walk from the Cambridge North station.
Stayed in June 2024
Reviewed: 3 June 2024
Melisa
United KingdomWe were on a different floor for the first time where the internet was terrible so could not work or use chromecast. It was more expensive than usual too
We stay regularly as the location, cleanliness and facilities are fantastic. It’s normally quite good value
Stayed in June 2024
Reviewed: 2 June 2024
Michelle
United KingdomPool, sauna, gym were amazing facilities. The reception/bar restaurant was great, very spacious nice seating good vibe, breakfast was delishious and well worth value Late check out!!!
Stayed in June 2024
Reviewed: 2 June 2024
Wendy
United KingdomNowhere to hang a coat in the room (away from the wardrobe/ clothes space) despite plenty of space for coat hooks! We didn’t get refills of tea/milk etc when staying more than one night. Pool was nice but very small.
Lovely welcoming foyer and bar. Rooms comfortable and well equipped. Breakfast was very good.
Stayed in June 2024
Reviewed: 2 June 2024
Gayan
United Kingdomhad to wait too long to receive food. Had to ask about parking payment.
Stayed in May 2024
Reviewed: 1 June 2024
Samir
United KingdomNeeded a personal extra touch…no phone in bedroom and TV screen didn’t have a home page….
Clean and well furnished nice Buffett breakfast
Stayed in June 2024
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