I would like a fridge in the bedroom and maybe a bench in the bathroom because it was big and it feel a little empty

Everything ok. Bigger room than the last time and was very quiet too. Very clean and conformable bed.

Stayed in May 2024

The bed was very uncomfortable. It was two single beds zipped together which made it a very large bed, but the mattress sagged in the middle with no give making it very uncomfortable.

The property was clean and tidy and in a good location. No parking but plenty of road parking available.

Stayed in May 2024

The room was cold and no extra bed covers were available in the room. I was a late arrival, after 10pm so the heating had been switched off. However the huge windows had been left open, presumably all day. Unable to sleep because I was so cold I’d to put on a jumper and jacket! I didn’t contact reception because by this time it was midnight and felt too tired to bother staff .. just hoped my extra clothes would warm me up.

Loved the refurbished annexe .. quiet, very spacious and comfortable with tv and tea/coffee. Friendly staff. Good on street parking. Location brilliant, Literally across the road from lovely Queens Park. Good access to motorways and nearby Shawlands with all the cafes and restaurants

Stayed in May 2024

The bathroom was small with nowhere for two people to put toiletries or all towels. Minor repairs were necessary eg glass tops on bedside tables had become hazardously unattached, mirror in bathroom threatened to do the same. Make up mirror above dressing table really needs a light to be useful. Communication between desk staff and housekeeping evidently not great.

It was super clean Nicely decorated Staff were all lovely - friendly and helpful Lovely big room

Stayed in May 2024

Nothing really. Could be noisy when parties going on.

Convenient friendly comfortable

Stayed in May 2024

The stairs were a bit of a inconvenience, but manageable.

Old world charm about it

Stayed in May 2024

n/a

Had upgraded room which was excellent

Stayed in April 2024

The comfort

Stayed in May 2024

The breakfast was plentiful, but the menu was unclear about the gluten free options, and the server seemed unconcerned when an error was made.

Beautiful room, with trees all around. Felt private, luxurious, cozy, safe. Separate small living area with couch and TV. Huge basket full of treats. Across from a lovely park.

Stayed in May 2024

The hotel is specialised on "informal dining" and family party events and two nights out of five there very lound party music going on untill midnight. I was informed about this beforehand, so it did not come as a surprise. If you are having early mornings, be prepared. The breakfast started every day earliest at 8 a.m. so no chance for a breakfast If you have tight morning schedules.

Lovely, cozy hotel. Clean, large room, great staff. Location close to Crosshill station, handy to love around the city.

Stayed in May 2024

N/A

Traditional, and clean and close to my intended destination

Stayed in May 2024

Food menu a little short on options but food was good

Clean friendly and modern.

Stayed in April 2024

The only issue I have is that the beds could have been comfier. They are not of a very good quality. It is the only let down, but ofcourse a very important one. They definitely put in alot of effort to make it a nice place to stay, but that is a let down. That being said, it is still comfier than alot of places and it's not the worst! With the duvet underneath me I slept well.

This hotel is great! It exceeds expectations for accommodation in this price range. I stay here almost everytime I come to the city. It is absolutely value for money. It is kept clean, in comparison to all the other hotels I've stayed in, this is up there for being well maintained and hygenic! The rooms have a touch of luxuriousness. The staff are very friendly and make you feel comfortable and welcome. There is a nice bar area that is very comfortable, and a beautiful outdoor beer garden. I haven't been in the restaurant area so I can't comment on that.

Stayed in April 2024

2 flights of stairs with heavy bag . No lift. Tv small.

Nice big room, very quiet. Good blackout curtains. Breakfast good choice.

Stayed in April 2024

The road is close and a bit noisy.

Really nice welcome. Great stay. I recommend.

Stayed in April 2024

Pillows a bit too soft Only staying one night ! Limited menu and only one dairy free option Nit picking to have enough review words !

Room perfect Menu limited but every course was good Stafff very attentive and the courtesy call when you arrive in your room a welcome caring touch

Stayed in April 2024

Wet room shower was not plumbed properly and we found the floor very wet with retained water which was a hazard

Hotel was chosen for location

Stayed in April 2024

Lack of lifts.

Lovely room. Lovely breakfasts and good dinners. Perfect location for us.

Stayed in April 2024

Rooms very small , tiny tv’s

Lovely small hotel with beautiful features ,

Stayed in April 2024

Room was very hot

Nice hotel

Stayed in April 2024

More draws for clothes.

Stayed in April 2024

Why was I allocated a room directly above the wedding party with the loudest music until midnight? Would it have made more sense to allocate someone from the actual wedding party to that room?

Location was perfect for what I needed

Stayed in April 2024

Double bed was two single mattresses put together

Friendly and helpful staff, room clean and well presented

Stayed in March 2024

Bathroom was lovely and uptodate, unfortunately the shower was weak

Clean, stylish and very comfortable. Staff were great and would definitely book again

Stayed in March 2024