Abbey Row, Malmesbury, Malmesbury, SN16 0BW, United Kingdom
#6 of 20 hotels in Malmesbury
Guests' ChoiceBased on 818 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.2
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End of dialog contentReviewed: 31 May 2024
Belinda
United KingdomGreat rooms and brilliant decor. Excellent staff and great food! Lovely to sit outside in the front courtyard also!
Stayed in May 2024
Reviewed: 28 May 2024
Alyson
United KingdomTight parking
Very warm welcome and lovely room
Stayed in May 2024
Reviewed: 26 May 2024
Natalie
United KingdomBreakfast buffet was a little sparse. Lovely cooked breakfast though.
Very good staff. Very dog friendly. Very nice rooms and lounges. Very good location.
Stayed in May 2024
Reviewed: 25 May 2024
St
United KingdomThe lady at the restaurant who said we hadn’t booked in and asked us to sit down. No offer of drink or communication for 15 plus minutes. We had to ask and we never had an apology from her. We were woken up a lot as could hear people talking and doors and cars though were I. The coach house. Though a shame there wasn’t better soundproof.
A fabulous venue and friendly staff mostly especially the receptionist and young waitresses and cleaner. The food was exceptional and from cosy and lovely.
Stayed in May 2024
Reviewed: 25 May 2024
Maurice
United KingdomNeed long mirror in room and shower cap for ladies
Nicely done
Stayed in May 2024
Reviewed: 21 May 2024
Bruce
United KingdomCoffee making facilities hidden away in dark cupboard with no light so difficult to interpret.
Excellent breakfast but unusual for ‘full English’ not to include toast.
Stayed in May 2024
Reviewed: 18 May 2024
James
United KingdomThe hotel & friendly service
Stayed in May 2024
Reviewed: 17 May 2024
Sean
United KingdomNothing comes to mind and we will definitely stay again
Absolutely Loved the quirky cosy interiors and warm feel of the entire place including the friendly staff. We've taken some ideas to include in our own home, so impressed.
Stayed in May 2024
Reviewed: 15 May 2024
Graham
United KingdomNothing really...we had a fine stay and would not hesitate in returning.
Truly friendly staff, made us feel very welcome. Whole hotel imaginatively decorated - a combination of tasteful quirkyness. Food was beautifully presented and delicious, but portions could have been larger and the menu choice could do with some expansion to incorporate more vegetarian and vegan options. That said, the kitchen was obliging.
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomA pity there was no hot water in the morning for a shower/bath :( Apparently an engineer had been called to fix the fault (extended beyond just our room)
Food (evening meal and breakfast) excellent. Service- staff very friendly and helpful Room - very comfortable, well decorated.
Stayed in April 2024
Reviewed: 13 May 2024
Mark
United KingdomExtract fan on flat roof outside our window a bit noisy due to hot weather we had the window wide open We did find the fan in the Wardrobe next morning
Very well appointed staff excellent Food amazing
Stayed in May 2024
Reviewed: 11 May 2024
Stephen
United KingdomNothing its perfect
Kind attentive staff. Funky atmosphere. Great food.
Stayed in May 2024
Reviewed: 10 May 2024
Jane
United KingdomNothing
Everything from the welcome to the beautiful room was perfect. Dinner and breakfast amazing too.
Stayed in April 2024
Reviewed: 9 May 2024
Cinty
United KingdomNothing it was excellent
The location the decor attention to detail excellent Staff made you very welcome and comfortable Highly recommend the hotel
Stayed in May 2024
Reviewed: 9 May 2024
Natasha
United KingdomThe service was a little slow in the bar, and we would have appreciated a more extensive dinner menu in the restaurant but all in all not much to complain about!
Beautiful building with a lot of character. The room was spectacular, apart from the banging radiator pipes which woke us up several times. The staff were friendly and extremely helpful. There was also plenty of parking available at the back of the hotel which was free of charge.
Stayed in April 2024
Reviewed: 5 May 2024
Neil
United KingdomA bit expensive for where and what it is and breakfast service was very slow.
This place feels really swanky and up-market from start to finish. It is a beautiful old building in a superb location with everything well maintained and spotlessly lean. Staff friendly and efficient and good breakfast. On site free parking is a bonus.
Stayed in April 2024
Reviewed: 4 May 2024
Latham
United KingdomThe room was very hot.
Very quirky but tastefully done.
Stayed in April 2024
Reviewed: 11 April 2024
Tucker
United KingdomThe quality of the evening dinner was really awful .So surprised. I can't think of a worst hotel meal for a long time.The starter was ridiculous .One flake of mackerel on a small lettuce leaf with a white dressing .I was told fresh and smoked mackerel but no .Main course ,poached cod .So awful .Luke warm .not cooked properly tasteless and asked for broccoli which was lukewarm and horrible .Get the chef to look at Ric Steins book on cooking fish ..Consequently we ate elsewhere on the following nights .Didn't dare risk it
Decor was lovely .Great room .Very cosy
Stayed in April 2024
Reviewed: 9 April 2024
Alyssa
AustraliaThe hotel is gorgeous, the design is amazing. The staff were friendly and professional. The room was clean and spacious, it was a wonderful stay. The food in the restaurant was also very good
Stayed in April 2024
Reviewed: 7 April 2024
Sarah
United KingdomLovely old character property which had been beautifully restored & decorated throughout. Wonderful rooms, great food & very friendly .
Stayed in April 2024
Reviewed: 6 April 2024
Ian
United KingdomThe draft beer was unexceptional.
The breakfast was outstanding and the staff were friendly and helpful.
Stayed in March 2024
Reviewed: 1 April 2024
Annelie
United KingdomWe were booked in for room and breakfast , both of which we excellent and all the staff we encountered were extremely friendly and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Emma
United KingdomBed was small for two adults.
Pretty room with nice view of Abbey grounds. Location Food was excellent. The staff were very friendly and efficient.
Stayed in March 2024
Reviewed: 17 March 2024
Sarah
United KingdomCan’t think of anything
Everything. Facilities in room excellent, bed so comfortable, hairdryer next to a mirror, tea and coffee making provisions exceptional, bathroom products lovely. Dinner and breakfast both delicious and good quality with great service. Recommend the cocktails!
Stayed in March 2024
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