1 Aldwych, Westminster Borough, London, WC2B 4BZ, United Kingdom
#13 of 1,011 hotels in London
Guests' ChoiceBased on 575 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
8.4
Free WiFi
9.8
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End of dialog contentReviewed: 4 April 2023
Tongqi
ChinaGreat location. Good food and save parking service. Nice stuff.
Stayed in April 2023
Reviewed: 3 April 2023
Barbara
United Kingdomlocation is excellent also always very clean & staff very friendly
Stayed in April 2023
Reviewed: 20 March 2023
Steve
United KingdomRoom was smaller than I had envisaged. Corridor between bathroom and service wall a tad tight, especially for two people. Billed service charges are really annoying. I would like to be trusted to leave a generous tip of my own volition. It left a negative feeling, to what was a faultless experience otherwise. I should say this is an increasing trend amongst all service providers, so you are by no means alone, however, to my mind it suggests patrons cannot be trusted, and that is sad, from a high end business such as yours.
All staff, in whatever capacity, were exceptional. Service was faultless, and the smiles & laughs were genuine. All facilities were spotless, and in superb condition. It looks like the hotel takes great pride in its offer.
Stayed in March 2023
Reviewed: 18 March 2023
Morteza
United KingdomCould not find a fault. All beyond expectations. We did not find anything to complain about.
we were surprised when we found out that they have upgraded our room without us requesting it. The room was very well equipped and comfortable with a lot of complementary drinks and snacks.
Stayed in March 2023
Reviewed: 13 March 2023
Yeşim
Turkeyjames hodson as hotel manager is my highlight housekkeping excellent - bed/bedsheets etc excellent. very clean.
Stayed in March 2023
Reviewed: 5 March 2023
Lara
United KingdomStaff super lovely and thoughtful!
Stayed in March 2023
Reviewed: 4 March 2023
Hassan
United Arab Emirateseverything was perfect.
very clean, comfortable bed, helpful staff and extremely friendly. highly recommended.
Stayed in February 2023
Reviewed: 2 March 2023
Lynette
KenyaClean well lit and tastefully furnished rooms
Stayed in March 2023
Reviewed: 24 February 2023
Dylan
New Zealandthey gym and pool are great well equipped but just not a fan of basement gyms
This property is a Covent Garden Oasis. As soon as you step off the street a calming wave washes over you, the staff are excellent and go above and beyond. the rooms well appointed with a nod to sustainability in the products they use. great tea and coffee station and free mini bar. breakfast was great both days
Stayed in February 2023
Reviewed: 16 February 2023
Suzanne
United KingdomA little noisy at night from the street but that’s the location, not the hotel to blame at all
Beautiful hotel, friendly staff, great pool
Stayed in February 2023
Reviewed: 12 February 2023
Kathy
United Kingdomperfect
Stayed in February 2023
Reviewed: 7 February 2023
Gudbjorg
IcelandExelent staf Warmth everything easy and plesant
Stayed in February 2023
Reviewed: 7 February 2023
John
United KingdomPersonally I found the bed hard but that is purely my preference
Location of the hotel is perfect for getting out and about, perfect for theatres, Covent Garden and within walking distance of other attractions. The room was spacious, clean with all amenites and more.
Stayed in February 2023
Reviewed: 5 February 2023
Gary
United Kingdomleaving
We stayed there this time last year and were remembered not just on arrival but when I phoned up in advance. Great service, super friendly but not OTT
Stayed in February 2023
Reviewed: 2 February 2023
Peter
United Kingdomtv didn’t work, only longlife milk in fridge
very helpful staff, good artwork, great atmosphere in bar. breakfast excellent with views
Stayed in January 2023
Reviewed: 2 January 2023
Pswg
United KingdomLovely hotel with excellent staff and facilities
Stayed in January 2023
Reviewed: 1 January 2023
Adam
United KingdomLiterally nothing at all. First time I’ve ever said that!!
I liked absolutely everything about this hotel. service, decor, artwork, comfort, location, food and great non alcoholic drinks selection. Nothing was too much for them to do for us.
Stayed in January 2023
Reviewed: 26 December 2022
David
United KingdomLack of nearby parking
Everything. The staff were exceptional, the room was beautifully decorated and had an amazing view. Personal touches were everywhere since we were celebrating a milestone event.
Stayed in October 2022
Reviewed: 23 December 2022
Adiyah
United Arab Emiratesnothing that I can think of
the hotel itself was beautiful and centrally located, the staff was extremely hospitable and friendly, the rooms were super clean and amazing.
Stayed in December 2022
Reviewed: 23 December 2022
Prue
United StatesRoom was spacious and well designed. Beds were comfortable and the staff were amazing - attentive, friendly and professional.
Stayed in December 2022
Reviewed: 19 December 2022
Cedric
Belgiumthe waiting time at breakfast is far too long! 50 minutes for an english breakfast is ridicoulous. and the same happened twice. for the rest quality was perfect.
Stayed in December 2022
Reviewed: 18 December 2022
Neil
United Kingdomnothing at all to dislike
everything was perfect. great room with a sumptuous bed and great facilities. fantastic decor and air con that works just great! great Lobby Bar and all the staff are wonderful, going the extra mile to make your stay just that little more special!
Stayed in December 2022
Reviewed: 15 December 2022
Lottie
United Kingdomlocation, decor, parking,
Stayed in December 2022
Reviewed: 11 December 2022
Martin
United Kingdomnot a thing
everything- our favourite hotel in London and stayed at many !!
Stayed in December 2022
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