13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom
#9 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2668 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.7
Value for money
9.3
Free WiFi
8.5
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End of dialog contentReviewed: 6 April 2024
Mark
United KingdomEnjoyed a comfortable stay at the Osborne Hotel. Tasty cooked breakfasts and friendly helpful staff.
Stayed in April 2024
Reviewed: 4 April 2024
Jo
United KingdomNothing
All lovely staff. Very friendly, helped us with buses. Let us leave luggage during the day.
Stayed in April 2024
Reviewed: 4 April 2024
Richard
United KingdomWi-Fi a bit weak in the family room
Comfortable. Friendly staff
Stayed in April 2024
Reviewed: 3 April 2024
Alan
United KingdomNothing
Staff were very helpful and courteous. Breakfast area was lovely. Very clean hotel
Stayed in April 2024
Reviewed: 2 April 2024
Linda
United KingdomRoom was a little on the small side but it was such a good price.
Very friendly and professional staff. Fabulous location.
Stayed in March 2024
Reviewed: 1 April 2024
Kathleen
United KingdomThe only issue was that the noise from the self closing fire doors outside the bedroom led to a slightly disturbed night with late arrivals/ early leavers, but I appreciate such fire safety measures are mandatory
Very comfortable bedroom with nice shower room at a very reasonable price in great location with easy parking but also right on the bus route to / from the city
Stayed in March 2024
Reviewed: 31 March 2024
Andrea
ItalyNothing
All great
Stayed in March 2024
Reviewed: 31 March 2024
Sanchez1966
United KingdomHeating in room wasn't working. To be fair I was only there a night and only noticed in morning when awake. I told the reception
Nice clean hotel, great location. Breakfast good
Stayed in March 2024
Reviewed: 30 March 2024
Nigel
United KingdomThe staff were friendly especially Laura who I had a great chat with
Stayed in March 2024
Reviewed: 30 March 2024
Gary
United KingdomNothing really ,partner would have preferred a ground floor rm as she struggled going up and down the stairs.
Friendly staff ,comfortable rm ,excellent restaurant great breakfast 😋
Stayed in March 2024
Reviewed: 28 March 2024
Leah
IrelandEverything
Stayed in March 2024
Reviewed: 27 March 2024
Cheryl
United KingdomNothing
Breakfast lovely Sharon was a delight
Stayed in March 2024
Reviewed: 26 March 2024
Wilcox
United KingdomVery friendly
Stayed in March 2024
Reviewed: 26 March 2024
Annette
United KingdomLocation and value for money.
The staff were exceptionally friendly. Couldn’t do enough to help and so cheerful. Sharon was wonderful.
Stayed in March 2024
Reviewed: 26 March 2024
Debbie
United KingdomSlightly dated decor. Room needed re-paint. No lift, so need to be able to manage stairs! Need to be up early for brekkie!
Super friendly helpful staff. Lovely breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Amanda
United KingdomNothing all was good
The breakfast was gorgeous the location was perfect we did have to get taxi’s too and from the town centre but between 3 of us it wasn’t too bad
Stayed in March 2024
Reviewed: 24 March 2024
Deb
United KingdomFew Stairs - but not a gripe Would of liked a window to see out of Not fussed on the velux light windows
Good location and very friendly staff
Stayed in March 2024
Reviewed: 24 March 2024
Lily
KenyaThe most hospitable staff ever! Let us keep our bikes safely, fantastic breakfast. Nothing was too much trouble. Exceptional hosting and value for money.
Stayed in March 2024
Reviewed: 24 March 2024
David
United KingdomNothing
Excellent value, quiet night, friendly staff
Stayed in March 2024
Reviewed: 22 March 2024
Tim
United KingdomStairs and corridors carrying a big case but can't be helped and not a major issue.
Room was clean, comfortable and excellent value for money. Breakfast was excellent. Staff were all very friendly.
Stayed in March 2024
Reviewed: 22 March 2024
Carolyncarolynb
United Kingdomstaff very friendly and helpful Very nice breakfast Great location
Stayed in March 2024
Reviewed: 21 March 2024
Matty
United KingdomCrisp clean room . All amenities you could need and more .the lady that served breakfast was just as welcoming and took the time to have a chat . She genuinely wanted all guests to have a great breakfast and experience. Well done to all at the osbourne !
Sharon greeted us as we arrived well before check in time and allowed us to leave out luggage. We didn’t expect to check in at 11.30 . She instantly made us welcome and told us where to get the bus into town and where to visit while in Newcastle. You could not feel more comfortable with Sharon’s welcome .
Stayed in March 2024
Reviewed: 20 March 2024
Peter
United StatesI was somewhat surprised how small was was, but I slept so well that became irrelevant.
The welcome and check out were excellent. The breakfast on my last morning very good.
Stayed in March 2024
Reviewed: 20 March 2024
Patsy
United KingdomLimited parking
Great location. Comfortable, spacious, clean room. Staff were brilliant (Sharon particularly)
Stayed in March 2024
Reviewed: 18 March 2024
Brian
United Kingdomnothing to dislike
the ease of check in location was good only a couple of stops from city centre 24 hr friendly recepion
Stayed in March 2024
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