City Centre, 53 Piccadilly, York, YO1 9PL, United Kingdom
#81 of 104 hotels in York
Guests' ChoiceBased on 3503 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
Leese1979
United KingdomCouldn't get the shower to get hot enough in the morning. Mentioned to reception and they said they'd get maintenance on it.
Great location, comfortable beds and lovely breakfast.
Stayed in May 2024
Reviewed: 23 May 2024
Ivan
United KingdomNo parking on the hotel, either discounts to park near.
Location, staff
Stayed in May 2024
Reviewed: 22 May 2024
Kerry
United KingdomPillows Bed No bottled water
Staff were great room was clean but pillows were uncomfortable they were exchanged but still not the best. Double bed was two singles pushed together so not the comfiest in our opinion. We were here for three night stay so would have ber nice to have bottled water in the room instead of purchasing tiny bottles at the bar area. Overall because of staff and location we would reccomend this hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Peter
United KingdomNothing
Good location, nice breakfast, good room although smaller compared to newly built hotel but still a good size
Stayed in May 2024
Reviewed: 17 May 2024
Linda
United KingdomNothing
Ideal location. exceptionally clean. Very friendly and helpful staff. Lovely breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Chloe
United KingdomGreat location easy to walk to town centre and local attractions Room was lovely and clean and facilities good
Stayed in May 2024
Reviewed: 15 May 2024
Nick
United KingdomOdd rule about not taking bike’s upstairs to room. They offered to store in stairwell which was ok but it’s an odd policy that many other hotels don’t mind about
Breakfast, location and reasonable price
Stayed in May 2024
Reviewed: 14 May 2024
Julie
United KingdomThe shower was rather feeble but easy to operate, and the lighting in the room felt, to me, either too bright or too dim, but I am being really picky here as none of these would put me off staying again!
Good location and very quiet. The room was a nice size, and there was adequate storage space. Great to have toiletries provided. The hairdryer was useful, even though the lead was super short! The iron and board in the room were a nice addition.
Stayed in May 2024
Reviewed: 13 May 2024
Carol
United KingdomWider selection evening meals
Stayed in April 2024
Reviewed: 12 May 2024
Jane
United KingdomCould hear occupants speaking clearly in the next room partly due to a blocked door partition between rooms. Fortunately the couple next door were quiet but can imagine that louder people would be very disturbing.
Central location. Breakfast good. Clean rooms. Friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Joanna
United KingdomThe room was a bit too small as for a 4 member family
WE liked modern look of the hotel and our room was nice and clean, beds comfy
Stayed in May 2024
Reviewed: 10 May 2024
Alan
United KingdomThe cold water pressure was really low even on the 3rd floor so water out of the tap and shower was really hot very quickly. It’s was also hot weather and a cool shower was only a trickle of water.
Great location staff were very helpful and friendly
Stayed in May 2024
Reviewed: 8 May 2024
Roderick
United KingdomNo real restaurant. Not an option but so many round the hotel it was ok
Mainly everything. Especially the location
Stayed in May 2024
Reviewed: 7 May 2024
Carlos
SpainA
A
Stayed in May 2024
Reviewed: 6 May 2024
Debbie
United KingdomLift wasn’t big enough nor fast enough need another lift
Friendly and clean
Stayed in May 2024
Reviewed: 6 May 2024
Jacqueline
United KingdomBreakfast had everything but coffee machine not filled regularly
Stayed in May 2024
Reviewed: 5 May 2024
Lynne
United KingdomLocation, breakfast and comfortable bed.
Stayed in May 2024
Reviewed: 5 May 2024
Ana
United KingdomI had a really good experience. The place was clean and the staff very kind.
Stayed in April 2024
Reviewed: 5 May 2024
Geraldine
United KingdomDark colour scheme. A little bit noisy.
Clean and comfortable bed. Nice breakfast. Convenient location for Barbican Centre.
Stayed in May 2024
Reviewed: 4 May 2024
Michael
United KingdomWindow I one of the rooms screwed up so unable to open which I think is a fire risk and had to ring reception to lower the heating as unable to open window and your not able to control heating level yourself
Stayed in May 2024
Reviewed: 30 April 2024
Brenda
United KingdomThere was nothing not to like clean room comfortable bed. We have stayed there twice again to see shows at the Barbican.
We went to a show at the Barbican and this hotel is just a 5 minute walk from there.
Stayed in April 2024
Reviewed: 29 April 2024
Tracy
United KingdomExcellent location for Barbican Centre. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 29 April 2024
Hannah
United KingdomThe toilet took very long to refill, meaning it couldn’t be used/flushed twice in a row
Wonderful staff, very clean, well presented, spacious rooms, nice gym
Stayed in April 2024
Reviewed: 28 April 2024
Rukhsana
United KingdomGreat staff, very friendly and helpful. Made our stay very positive and enjoyable. Thank you ☺️ The room was clean too.
Stayed in April 2024
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