54 Queens Gate, Kensington and Chelsea, London, SW7 5JW, United Kingdom
#125 of 1,016 hotels in London
Guests' ChoiceBased on 2011 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 28 May 2024
Caroline
SwitzerlandBar prices too high compared to local pubs and restaurants but was ok.
Location is great and friendly personell.
Stayed in May 2024
Reviewed: 27 May 2024
Wilton
United KingdomBit of street noise as our room was basement level .
Nice comfy bed , good shower. Clean and lovely room.
Stayed in May 2024
Reviewed: 27 May 2024
Elizabeth
United StatesExpensive.
Location is fabulous. Cozy room.
Stayed in May 2024
Reviewed: 26 May 2024
Susan
United KingdomCooked Breakfast could be improved
Very well decorated, tastefully done, gorgeous scent as one walks in to the foyer. Friendly , helpful staff and brilliant location
Stayed in May 2024
Reviewed: 26 May 2024
Mark
United KingdomGreat location. Good value for the area
Stayed in May 2024
Reviewed: 25 May 2024
Birkbeck
United KingdomOne of the shower doors was not secure and fell off it's runners.
The location was ideal. The room was very comfortable, modern but also had a sense of historical importance.
Stayed in May 2024
Reviewed: 24 May 2024
Stewart
United KingdomThe bed was a little uncomfortable
Beautifully decorated and very clean. Very pleasant, helpful staff.
Stayed in May 2024
Reviewed: 24 May 2024
Martin
GermanyLovely small hotel with great rooms and heartful people. Location is posh and very good. Breakfast also very nice. We just loved it.
Stayed in April 2024
Reviewed: 24 May 2024
Barbara
United KingdomMy room was in the basement, next door to where all deliveries would take place, a little bit busy and noisy.
Excellent location, very comfy bed, everything you need in the room. Friendly staff.
Stayed in May 2024
Reviewed: 24 May 2024
Caroline
United KingdomBetter pillows. More than 2 English breakfast teabags and milk
Shower was very good.
Stayed in May 2024
Reviewed: 24 May 2024
David
United KingdomLocation, friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
O'sullivan
AustraliaWe had a couple of questions around maps and taxis etc where the morning reception staff could not assist. It appears they were not locals and consequently also unfamiliar with some of our concerns.
Beautiful property in a fabulous location.
Stayed in May 2024
Reviewed: 23 May 2024
Dinah
United StatesVery tight room. Water leaking from the shower stall.
Peaceful neighborhood. Close to the Kendington Garden, for a relaxing walk before turning in for the night.
Stayed in May 2024
Reviewed: 23 May 2024
Alison
United KingdomNot something I didn’t like but curious as to why there is no signage to indicate it is a hotel. Just the door number and you feel like you’re knocking on someone’s private residence - albeit a very nice one! Breakfast is quite minimal but there are plenty of places to eat nearby if you want something more substantial.
Great location for a visit to the Royal Albert Hall - good value compared to some other hotels in that area. Absolutely ideal for a short stay. Lovely rooms, comfortable bed, friendly and polite staff. Nice outdoor terrace for breakfast if the weather allows. Breakfast choice is fairly minimal but what we had was good and fresh, and was plenty for me.
Stayed in May 2024
Reviewed: 22 May 2024
Stephen
United KingdomMy only criticism would be the size of the breakfast room which was sometimes full. But no problem the staff would suggest you sat in the lounge with a cup of coffee while you waited. Very well handled
A delightful hotel ideally situated close to Hyde Park, the Royal Albert Hall and the Chelsea area. Our themed room, the Winston Churchill, was bright roomy and exceptionally well equipped. The shower in particular is worthy of mention. The lounge downstairs was very comfortable and an ideal spot for a late night drink before bed. The staff were forever friendly and efficient.
Stayed in May 2024
Reviewed: 21 May 2024
Alison
United KingdomN/a
Lovely hotel, great room, clean & beautifully presented. staff welcoming & friendly.
Stayed in May 2024
Reviewed: 19 May 2024
Geoffrey
United KingdomA little too hot
Comfortable rooms and friendly, helpful staff
Stayed in May 2024
Reviewed: 18 May 2024
Julie
United KingdomJust hot breakfast - would have liked a tomato, but quality excellent
Location perfect for Albert Hall and Kensington/Hyde Parks Good tube stations nearby Breakfast great - good choice although hot choices a bit limited - tomato would have been welcomed! But cooked well and staff fantastic. Room was large as was bathroom
Stayed in May 2024
Reviewed: 18 May 2024
Katie
United Kingdomnil
Clean, beautiful decor and design, very peaceful and comfortable in a busy location. Quiet within the hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Bev
United KingdomUnfortunately shower had a tissue in it but that was very quickly rectified- mistakes happen!!
Great location lovely room and friendly staff
Stayed in May 2024
Reviewed: 17 May 2024
Tony
United KingdomOur room was on the small side, but there may have been an option for a larger room at booking, but I don't remember as I booked quite some time ago. Lovely room, very clean and had everything we needed.
Great location close to where we needed to be. The staff were very courteous and helpful whilst the room and hotel itself is beautifully styled, tastefully decorated, very comfortable and very clean.
Stayed in May 2024
Reviewed: 17 May 2024
Naomi
United KingdomNothing
Location was excellent. Lovely and clean hotel. Good decor. Very friendly and kind staff. Lovely comfy bed and pillows. Slept well which is unusual. Room was at the open at the back of the hotel and it was very quiet. Breakfast was lovely.
Stayed in May 2024
Reviewed: 16 May 2024
Claire
United KingdomRoom at the top of the stairs was a killer, but worked our glutes. There is a lift available but little bit scared of lifts
The property was lovely, close to the Royal Albert Hall, had a lovely stroll there before the concert. The staff were friendly and welcoming
Stayed in May 2024
Reviewed: 14 May 2024
William
United KingdomThe only very small thing I can mention is about the breakfast, the food is fantastic but the way in which you order it on arrival for breakfast, the waiter seemed to want an answer straight away and mention a English breakfast but it’s not something you can process quickly enough I ended up only getting toast to start with as I don’t like egg they seemed to miss the rest of the breakfast although When my wife’s breakfast came out it was apparent that I did only have toast, when I mentioned to the waiter tho it was only a few minutes before I had it brought out so all goo in the end.
A little Gem ! Just Fantastic, staff incredibly friendly and kind very pleased.
Stayed in May 2024
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