Broad Quay, Bristol, BS1 4BY, United Kingdom
#37 of 52 hotels in Bristol
Guests' ChoiceBased on 5626 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.7
Staff
8.4
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 21 May 2024
Christopher
United KingdomAbove, the roads closed and not informed by the hotel. Also one of the lifts didnt work so had to walk 10 floors down on a number of occasions due to lifts.
Nice hotel, just wish they would have told us that all the roads in and around Bristol were closed due to the marathon so we had to park elsewhere and walk 10 mins to the hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Tucker
United KingdomOnly one lift working wasn't good .The lighting in the room was poor ..
The location is very good .Helpful staff..and comfortable room .Nice bathroom
Stayed in May 2024
Reviewed: 21 May 2024
Philip
United KingdomOnly one elevator working. Other one was 'out of service'. How long does it take to repair an elevator??
Great location Good value for money
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomI booked for 18 people, all male and all friends. I booked twin rooms - twice, both on initial booking 2 months ago and also when i checked the guests in - out of 9 rooms, we had NIL with twin beds which is extremely poor
Location very convenient
Stayed in May 2024
Reviewed: 20 May 2024
Joanna
United KingdomMy first room 802
Original room smelled of cigarettes so hotel upgraded me to beautiful room on top floor. I would not have enjoyed my stay in the first room which felt dirty, was noisy and dull.
Stayed in May 2024
Reviewed: 19 May 2024
Christine
United KingdomI have to say the breakfast was vastly overpriced, the bacon was so tough you couldve used it to resole your boots. I appreciate they have a large amount of guests to cater for but it was way too expensive for the quality. Sorry but next time we will opt out and go to a greasy spoon instead.
The hotel was lovely, quite a large room with a well presented bathroom. The location was perfect as it was just a short walk for the venue we were attending. The staff were very helpful, especially as my son is a wheelchair user.
Stayed in April 2024
Reviewed: 17 May 2024
Carole
United KingdomQuicker check-in would have been good.
It’s a great hotel in a great location. We were updated when we arrived and the room was great. We were out when they experienced a power cut, however the staff handled it well.
Stayed in May 2024
Reviewed: 16 May 2024
Marina
United KingdomLift was broken only one lift worked and we're on the 12th floor. This is too much to be constantly going up and down this amount of stairs with suitcases. Delaying us going out waiting extra long to use lift. Breakfast was good and nice view.
Stayed in May 2024
Reviewed: 15 May 2024
Fiona
United KingdomBreakfast was expensive
Very good breakfast, good size of room
Stayed in May 2024
Reviewed: 15 May 2024
Kirsty
United KingdomI had a standard room, and whilst it was clean (as in, the cleaners had done a good job) the room furnishings, curtains and carpet were a bit tatty and stained.
Great location, super polite and helpful staff, comfy bed.
Stayed in May 2024
Reviewed: 15 May 2024
Jeanette
United KingdomTiredness of room , needs a refurb . Only one lift working which at busy times we gave up with and used the stairs .
Location was the best part , general areas of hotel are really nice but rooms looked tired and dated .breakfast was ok but I ve had better in a premier inn . I ve stayed in a raddison years ok and remembered it being more up market this was more in line with budget but not budget price .
Stayed in May 2024
Reviewed: 14 May 2024
Martin
United KingdomNo plug sockets or USB points by the bed, which for a Radisson hotel in 2024 is unbelievable
Stayed in April 2024
Reviewed: 11 May 2024
Maria
Cyprus-Water didn't go down the drain in the bathtub -We had to pay for the hotel parking, which was in the basement
Perfect location, friendly staff
Stayed in May 2024
Reviewed: 11 May 2024
Penelope
United KingdomBreakfast
Stayed in May 2024
Reviewed: 10 May 2024
Chris
United KingdomA little noisy
Location very central
Stayed in February 2024
Reviewed: 10 May 2024
Edward
United KingdomRather impersonal
Central, great views
Stayed in May 2024
Reviewed: 7 May 2024
Mindy
SingaporeThe street itself is quite scuzzy
Fantastic location for walking to all the sights. Great view from our room. Lovely staff
Stayed in May 2024
Reviewed: 6 May 2024
Joshua
United KingdomI didn’t not like anything about the room apart from there’s no plugs next to the beds they were on the other side of the room
How nice the room was especially the bathroom and how comfy the bed was
Stayed in May 2024
Reviewed: 2 May 2024
Teresa
United KingdomIt’s a bit soulless and impersonal. The bar is brightly lit and understaffed - dirty, empty glasses left on tables. On a busy Saturday night in the centre of the city the bar should offer a cosy refuge - an alternative to a crowded pub. It didn’t do that.
It’s right opposite the Hippodrome so very convenient for everything. The staff are very helpful. Breakfast was very good. We were upgraded to the 15th floor with a huge room and amazing views. Not so great though when you get to the top to find your keycard doesn’t work!
Stayed in April 2024
Reviewed: 1 May 2024
Jackie
United KingdomN/A
Location
Stayed in April 2024
Reviewed: 30 April 2024
Fiona
United KingdomRestaurant closes too early
Good location Comfortable bed
Stayed in April 2024
Reviewed: 30 April 2024
Julie
United KingdomHairdryer was broken. Shower wasn't particularly good.
Room was lovely. Breakfast excellent. Bed was very comfy. Sparkling clean everywhere.
Stayed in April 2024
Reviewed: 30 April 2024
Ian
United KingdomRoom was near the lift which woke me up earlier than I would have preferred I was not offered fried or poached eggs
Stayed in April 2024
Reviewed: 29 April 2024
Linda
United KingdomFor some reason, the cleaner refused to clean both our coffee cups and make up the bed properly. I also had to ask for water every day. This had no impact on our stay (we sorted everything ourselves) but found it very strange.
Great location. Reception staff were very customer focused!
Stayed in April 2024
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