The Royal Mile, Old Town, Edinburgh, EH1 1TH, United Kingdom
#46 of 170 hotels in Edinburgh
Guests' ChoiceBased on 4659 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
8.9
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 23 May 2024
Naresh
South AfricaBreakfast is unimpressive with no live stations to prepare eggs, omelettes, and the like. Service is good; however, the hot breakfast is limited to cold pre-fried eggs, sausages, bacon, and hash browns, and little else. Not ideal for multiple night stays.
The hotel enjoys a fantastic location allowing guests to easily access the royal mile, taxis, buses, and also attractions in the New City. We had a Royal Mile facing room which is great for the view, and can be noisy at times, but not intrusively so. The shower in the bath is not ideal, and consideration should be given to shower only/ bath only rooms. I would prefer shower only rooms, not in a bath, but a separate shower cubicle. Living in South Africa, the fare offered for breakfast at the hotel is not really worth the spend, and grabbing a quick bite at one of the several establishments in the vicinity of the hotel is recommended.
Stayed in May 2024
Reviewed: 20 May 2024
Wendy
United KingdomLift was along way away down long dark corridors
Quiet,
Stayed in May 2024
Reviewed: 20 May 2024
Cormac
IrelandRoom wi fi was poor Water in plastic bottles does not look sustainable in this day and age, suggest Fonts on each floor and reusable guest flasks for each guest with a return deposit same as beer at a stadium game.
location and access.
Stayed in May 2024
Reviewed: 19 May 2024
Ahmed
Saudi ArabiaThe corridor carpet is old and need to change
Good location Good soundproof Helpful staff
Stayed in May 2024
Reviewed: 17 May 2024
Kalu
KazakhstanNo bar in room. Pool was out of service.
Location in city centre. Railway station nearby.
Stayed in May 2024
Reviewed: 16 May 2024
James
United StatesPrice
Location, breakfast, room.
Stayed in May 2024
Reviewed: 15 May 2024
Elizabeth
United StatesOnly one item and it was the check in was after the official check in time yet the delight of the room made of for it. We made our way out touring and got back when we were ready.
Room had a great view of the "hill" (forget the name). Room amenities were great and space was great especially for the 3 of us (junior Suite). Concierge (gentleman in a kilt) and Miguel at the front desk offered exceptional care and service and made our time there extremely enjoyable. Hats off to both of them. We left someone and it was returned to lost and found and we got it back which was great and unexpected! Location, location you can't beat it! You can walk to everything! Would go back again in a heartbeat!
Stayed in May 2024
Reviewed: 14 May 2024
Sarah
United KingdomA little bit noisy at night but pretty good sound proofing
Nice staff. Very helpful. Clean. Central.
Stayed in May 2024
Reviewed: 11 May 2024
Helen
United StatesMoths in the room. Small room for king size bed.
Location
Stayed in April 2024
Reviewed: 9 May 2024
Denis
United KingdomOur room wasnt cleaned which was addressed & it felt cold some of the time
Great location helpful friendly efficient staff
Stayed in May 2024
Reviewed: 8 May 2024
Justin
IrelandNothing!
Lovely hotel in a great location. Friendly helpful staff. Comfortable bed, great shower and a lovely breakfast.
Stayed in May 2024
Reviewed: 8 May 2024
Kate
United KingdomSome noise from the bar outside, but ear plugs were provided, and there was a small step into the bathroom which claimed a toe casualty. Also the bar prices were different nearly every round although we ordered identical drinks?
Location was great, just a short walk to just about anywhere, room was spotless and the bed really comfortable. All interactions with staff were a pleasure, really helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Taylor
United KingdomSome hairs in food
Location and disabled room
Stayed in May 2024
Reviewed: 6 May 2024
Clare
IrelandThe room was cold even though it had an ac unit which I can use, it was cold all the time. On the second night there was some sort of equipment being used in the hotel which kept me awake for a good part of the night, the hotel provided ear plugs but these didn't help as there was vibration from what ever was being used. Some of the staff could have been a little nicer.
The room was spacious, the toiletries were amazing, overall a beautiful room. Breakfast was really good with lots of choice, we had dinner a couple of nights and it was really nice. Location was very good, its in the old part of Edinburgh and had a great buzz.
Stayed in April 2024
Reviewed: 6 May 2024
Naomi
United Kingdomvery pricey for one night but that’s Edinburgh for ya !
Great location, lovely pool and sauna. The staff were very polite and accommodating.
Stayed in May 2024
Reviewed: 6 May 2024
Lynette
AustraliaThe carpet in my room hadn’t been vacuumed, it needed a good clean with food particles ingrained in it. For the price of the hotel room I would expect a high standard of cleanliness. I had to ask for more toilet paper and tissues. When I moved the tissue cover there was so much dust .
Room was spacious, great location
Stayed in May 2024
Reviewed: 5 May 2024
Alan
United StatesThe tub shower was treacherous to get in and out of.
Great location and comfortable room.
Stayed in May 2024
Reviewed: 27 April 2024
Val
United KingdomBreakfast not usual high quality. Luke warm cooked breakfast. We have stayed before and I think this was unusual.
Comfortable Room, location, staff, cleanliness, parking, ev charging
Stayed in April 2024
Reviewed: 27 April 2024
Richard
United Arab EmiratesThe breakfast is excellent, with something for everyone. The hotel is situated right in the centre of town in the thick of the action. Restaurants, bars, shops right on your door step. The staff were good-humoured, incredibly helpful and really added to our stay. Cozy, well-appointed room that was spotlessly clean.
Stayed in February 2024
Reviewed: 25 April 2024
Sonya
AustraliaThe amount of money we pay for our room I was a little put off with the tiny shower in bath. Not a lot of water pressure or room in the shower. Otherwise everything was great.
The beds are so comfortable and the view is gorgeous! The location is great and close to everything. All tours and buses are located outside to the left or right and the breakfast was yum.
Stayed in April 2024
Reviewed: 22 April 2024
Christopher
United StatesThe room and the hallways are in need of refurbishment.
The staff was pleasant, the service good, the breakfast was excellent.
Stayed in April 2024
Reviewed: 19 April 2024
Virginia
NetherlandsIn the middle of the City Centre
Stayed in April 2024
Reviewed: 19 April 2024
Jackie
United KingdomNothing to dislike for us to be honest, would have been nice if breakfast had been included, but we just popped across the road.
Location is perfect, straight out onto the main street, room was lovely, Bed was extremely comfortable, all clean & welcoming.
Stayed in March 2024
Reviewed: 17 April 2024
Anita
United KingdomNothing specific All was good
The location
Stayed in April 2024
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