19-25 Granville Place, Marble Arch, Westminster Borough, London, W1H 6PA, United Kingdom
#623 of 1,009 hotels in London
Guests' ChoiceBased on 1677 hotel reviews
7.6Cleanliness
8.0
Comfort
8.4
Location
9.3
Facilities
7.6
Staff
8.8
Value for money
7.0
Free WiFi
8.5
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End of dialog contentReviewed: 3 June 2024
Mark
New ZealandVery small room - only room for one person really
Clean and breakfast very good
Stayed in May 2024
Reviewed: 30 May 2024
Kesha
United KingdomThe room was up graded but it is quite small No complimentary biscuits etc like most hotels -with in the room no decaf tea - Over looks back of warehouse/ building/Oxford street -
The location is close to tube station-Oxford Street around the corner and Hyde Park is just 5minutes from the hotel It more a business centre hotel - Staff were polite
Stayed in May 2024
Reviewed: 28 May 2024
Steve
United KingdomSmallish rooms
Location in central London - handy for Mayfair & Tube
Stayed in May 2024
Reviewed: 27 May 2024
Jacqueline
United KingdomBreakfast only ok. Lift very slow to arrive. Check in and out very slow
The meal in the restaurant was lovely as were the staff. Very nice experience.Aircon good.
Stayed in May 2024
Reviewed: 19 May 2024
Janice
United KingdomBeing on the ground floor and in full view of passers by it would benefit from additional window covering as On a spring day had to have blinds down for privacy don't like being On view
Excellent location very clean and in charge good decorative order
Stayed in May 2024
Reviewed: 12 May 2024
Cáit
IrelandWe booked a deluxe triple room, it was not a deluxe room in my opinion, if anything it was a standard double. The room was small in size and very cramped with the third pull out couch/bed which had an extremely thin mattress.
The location was excellent, just a 1 minute walk to Oxford Street. The hotel staff were all lovely, very friendly and so helpful. Breakfast was very nice.
Stayed in May 2024
Reviewed: 12 May 2024
Pattarika
ThailandSize of the hallway is very small (1person walk) and price compare to size of room
Location is best, just next to Selfridges.
Stayed in April 2024
Reviewed: 8 May 2024
Anna
CyprusToo old
Location
Stayed in May 2024
Reviewed: 6 May 2024
Farrukh
CanadaN/a
Location was amazing. Facility was clean and staff was great and very helpful
Stayed in May 2024
Reviewed: 3 May 2024
Scott
United StatesHad problems with the restaurant staff, in particular the assistant manager, ?Helena?. Our room was not ready when we arrived, so we were given a couple of drink vouchers to use in the restaurant. We ordered 2 coffees and found it so difficult to use the vouchers, that it became a bit of an aggressive argument and so I just paid the 10 pounds with my credit card. The next morning we tried the restaurant again and the same assistant manager was there along with the other restaurant staff. We did not want to eat the full breakfast buffet (seems that's all they will allow) and we just wanted coffee, however, this seemed to cause the restaurant difficulties again and we gave up and just decided to find coffee elsewhere. In the background, ?Helena? was observing this difficulty and was making faces and rolling her eyes. Suggestion: If you want to be in the hospitality industry, suggest you learn how to enjoy working with your customers.
The front desk staff and housekeeping were terrific. Bed was very comfortable and sheets and pillows were nice too. Want to give a special thanks to Latif, the Front Office Manager, and the tall young woman that is assistant manager who were super kind and helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Tammy
AustraliaLocation is excellent, I always stay here when in London. Close to the tube and eateries. Safe area, convenient.
Stayed in April 2024
Reviewed: 24 April 2024
Parrie02
NetherlandsSome sockets were not working and the room was very warm. AC had to be turned on even though it was only 12degrees Celsius outside. There was only one small elevator for the whole building so it took a while for it to come; bit annoying if you're on the 4th floor.
Location was fantastic. Next to oxford street and the underground was just a few minutes away. The room was small (superior single) but comfortable enough for one person. Bed was comfortable and the bathroom was also well equipped
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
IsraelThe toilet room was tiny. It is a little bit difficult to stay there
The location is the best. The room was clean and every day we have got bottles if mineral water.
Stayed in April 2024
Reviewed: 15 April 2024
Thorunn
IcelandI did not like the room, the single rooms are very small and that is not reflected in the price
Stayed in April 2024
Reviewed: 8 April 2024
Wayne
United KingdomCouldn't adjust the AirCon
Good location, Good size room / bathroom
Stayed in April 2024
Reviewed: 7 April 2024
Ludmila
Irelandstaff cleaning the rooms in the morning, making noise, was a bit inconvenient.
Excellent location
Stayed in April 2024
Reviewed: 7 April 2024
Caroline
United Kingdomno mirror to plug hair appliances in to do hair ! kettle lead very short to make tea properly! lift was a bit dodge , not clear on room service.
comfortable bed , bathroom nice .
Stayed in April 2024
Reviewed: 5 April 2024
Chantelle
United KingdomMy room was small. No natural sunlight. Very dark hotel overall. To compensate there were lots of lights in the room but the spot lights in the room were overpowering in the evening when I required some subtle lighting. Could have done with a bedside lamp to address this. The room was extremely hot yet the air conditioning unit would benefit from an engineer as it created an extremely noisy rattle. It was difficult to open a window to get some fresh air to circulate as an alternative. The bed could have been more comfortable.
Pleasant and attentive hotel staff. Excellent location. Fantastic range of breakfast options. I did use the resteraunt in the evening and enjoyed a meal. It would be helpful to have a light bite range option on the menu.
Stayed in April 2024
Reviewed: 5 April 2024
James
United KingdomSlightly high priced for what you get, but not bad for the centre.
The hotel was comfortable and centrally located The breakfast was good too.
Stayed in February 2024
Reviewed: 4 April 2024
Dale
United KingdomLocation was easy to reach and not far from where I needed to be for a morning meeting. Breakfast - the eggs benedict was yummy and service was fab! Room was a bit snug in terms of space, for the amount paid, but comfy.
Stayed in April 2024
Reviewed: 1 April 2024
Tomi
FinlandExcellent location.
Stayed in March 2024
Reviewed: 28 March 2024
Richard
United KingdomThere were some long waits for the single lift, which is understandable in an older building. The television could have been bigger and had a better range of channels.
Very friendly check-in. Upgraded to a double room. Bed and especially pillows very comfortable, as usual for a Radisson. Excellent breakfast with extensive choice from "full English" buffet, as well as juice, cereal, pastries, etc.
Stayed in March 2024
Reviewed: 28 March 2024
Adéla
Czech RepublicThe size of the room. It was even hard to unpack my suitcase.
Location is great, close to Oxford street and Marble Arch.
Stayed in March 2024
Reviewed: 24 March 2024
Liujun
United Kingdombreakfast is good here
Stayed in March 2024
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