130 Tottenham Court Road, Camden, London, W1T 5AY, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 5674 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.5
Free WiFi
8.8
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End of dialog contentReviewed: 31 May 2024
Lan
United KingdomNope
The location is so close to underground and the hotel looks so lovely
Stayed in May 2024
Reviewed: 31 May 2024
Lynsey
United KingdomMy room was right next to the tube station the announcements were so loud it kept waking me up past midnight. Could do with some soundproofing. Also they should have shutters or sheer blinds. The windows were very exposed when needing to get changed or just to have general light in the room. Pulling the blinds down for privacy just darken the whole room and you couldn’t see out of the window. I felt the need to always keep my blinds closed as I was right across from an office where people are working and they could see directly into my room and me sitting on the bed
Clean nice room spacious
Stayed in May 2024
Reviewed: 31 May 2024
Andrew
United KingdomPillows were very uncomfortable - too soft.
Clean, tidy, accommodated early check-in.
Stayed in May 2024
Reviewed: 30 May 2024
Laurence
United KingdomLocation
Stayed in March 2024
Reviewed: 30 May 2024
Debbie
United KingdomThe double room we also had was quite small, a lot smaller than my kids twin room Although very clean the rooms could do with abit of a refurbishment
Location fantastic,breakfast was very good Staff very friendly Twin room was very spacious, and clean
Stayed in May 2024
Reviewed: 29 May 2024
Cheryl
United KingdomOnly issue was the window blinds. There was a big gap in the middle and around the edges so lots of light streamed in. Receptionist didn't seem too surprised when I mentioned it at checkout .
Great room , nice size and bathroom was newly refurbished. Breakfast expensive but worth the money. Good location and nearby shops and station ideal.
Stayed in May 2024
Reviewed: 29 May 2024
Angus
New ZealandWe had created a problem when booking but the staff were great, sorted it all out and agreed to still allow breakfasts to be included. The breakfasts were excellent. Great location with a Tube Station next door, close to rental car pick-up points and a supermarket across the road
Stayed in May 2024
Reviewed: 28 May 2024
Christopher
United StatesThe Hotel bar and lounge area is quite small and not a great space for relaxing and having a coffee. The gym is a little small and limited on equipment.
Fabulous location for accessing central London. Very helpful and friendly staff. And finally comfortable and clean rooms for a very satisfying stay.
Stayed in May 2024
Reviewed: 28 May 2024
Peter
United KingdomThe Wi Fi did not work in the room could only get access in the public areas. Very poor for a four star hotel Not sure how the room would be classed as "superior" really very basic accommodation with one small chair and a bottle of mineral water. There are better hotels for a similar price in London
The location is this hotels plus point with convenient access to public transport. Comfortable bed and quiet room
Stayed in May 2024
Reviewed: 28 May 2024
Glenys
United KingdomCoating over Windows when we asked why none of the staff knew anything about it would ask for a different room next time
Staff were very helpful and friendly it was my granddaughters birthday, and they left a cake and card for her, which was a lovely touch breakfast first class
Stayed in May 2024
Reviewed: 27 May 2024
Fiona
IrelandSee comments above re breakfast. Also the Bar charged an optional service charge but it is included as a standard which can be misleading. When I paid a bill did not have my glasses with me, saw the service queried with Manager and was told once bill is accepted you are agreeing to the charge. Additionally my colleague gave tips without knowledge of the service charge - Could be made clearer to Customers
Breakfast was OK good selection however tea was cold continuously, bacon overcooked and oily
Stayed in May 2024
Reviewed: 27 May 2024
Olan
IrelandAir con in room was noisey.
Location, room and breakfast excellent. Great staff.
Stayed in May 2024
Reviewed: 27 May 2024
Howard
IrelandNot having booked breakfast the hotel wanted to charge £28 per person for breakfast which we obviously did not avail of.
Comfortable quiet room.
Stayed in May 2024
Reviewed: 25 May 2024
Elaine
United KingdomStaff were very friendly and helpful and the room was lovely and clean and well equipped. Would definitely choose this hotel again.
Stayed in April 2024
Reviewed: 25 May 2024
Donna
United KingdomMy only negative would be the blinds in the room, they didn’t fit and let light in early in the morning
Beautifully decorated, easy to find, convenient to where I needed to be
Stayed in May 2024
Reviewed: 22 May 2024
Nina
FinlandWiFi unfortunately was quite poor in the room.
Stayed in May 2024
Reviewed: 21 May 2024
Rhys
IrelandOur room didnt have any plug points by the bed which I found really strange. It made it impossible for me to use a CPAP machine, however the staff were very accommodating in moving us to another room
Location, breakfast and facilities were great. Well situated within walking distance to central London and Camden town
Stayed in April 2024
Reviewed: 21 May 2024
Prof
GermanyLocation and ease of access to all I needed. I very much welcome that I can open a window and the view and nightly quietness of the room.
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
United KingdomThe bed was a little uncomfortable, but that's just down to personal preference.
Stayed in May 2024
Reviewed: 20 May 2024
Alan
United KingdomAir conditioning needs to work in small in rooms.
Covenient for Euston Station. Great breakfast. Excellent check in staff. VERY poor, tiny room which was unbelievably hot and stuffy - with noisy pumps/fans outside window - if you opened them - and air conditioning that didn't work.
Stayed in May 2024
Reviewed: 20 May 2024
Linda
United KingdomAll was good.
Helpful polite reception staff, clean and comfy rooms, good facilities and location. I slept like a log. Easy walking distance to Oxford St, Regents Park and various tube stations.
Stayed in May 2024
Reviewed: 19 May 2024
Christopher
CanadaStaff, location, good rooms
Stayed in April 2024
Reviewed: 18 May 2024
Pavla
Czech RepublicGreat breakfast
Stayed in April 2024
Reviewed: 16 May 2024
Adi
DenmarkAir conditioning was so bad, room’s door was malfunctionong. Price was high for the value
Fantastic location. good breakfast
Stayed in May 2024
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