North St, York, YO1 6JF, United Kingdom
#73 of 104 hotels in York
Guests' ChoiceBased on 3679 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Laura
United KingdomGreat central location, friendly staff, comfortable rooms and an excellent breakfast.
Stayed in May 2024
Reviewed: 3 June 2024
Winstanlia
United KingdomN/A
Good central location.
Stayed in May 2024
Reviewed: 3 June 2024
Wayne
United KingdomGreat stay in the heart of York. Convenient for all the venues we had booked.
Stayed in June 2024
Reviewed: 2 June 2024
Helen
United KingdomNothing
Clean, great location, room was ready early
Stayed in June 2024
Reviewed: 2 June 2024
Victoria
United KingdomBetter bed set up
No breakfast bed was slightly strange like a cube set up with a mattress had to Take a running jump to get on it
Stayed in May 2024
Reviewed: 1 June 2024
Caroline
United KingdomStaff were lovely and helpful, breakfast was great to start the day, room and facilities were lovely and clean throughout the hotel, location was good
Stayed in June 2024
Reviewed: 1 June 2024
Hp
United KingdomSelf check in process takes long time clicking through the pages.
Really great breakfast and the breakfast staff were friend and polite. Comfortable room and bed.
Stayed in May 2024
Reviewed: 31 May 2024
Leanne
United KingdomWe were on different floors. Instructions of how to get to 2 of our rooms was incorrect and complicated. We ended up using fire escape concrete staircase. Lighting in the room was difficult for getting ready/applying make up.
Inside the hotel, it was clean, well presented, tidy. The staff were helpful with checking in. Rooms were much better than I anticipated and fully equipped. A very comfortable stay.
Stayed in May 2024
Reviewed: 31 May 2024
Pauline
United KingdomVisited this hotel on numerous occasions but usually with family friends or partner but first time travelling solo and although the room was tiny it was adequate for the one person. Check in was easy and the hotel is in a prime location also the breakfast was lovely with enough choice.
Stayed in May 2024
Reviewed: 30 May 2024
Liam
United Kingdomroom was a bit small and had to change lifts on a lower floor to get to room - long trek
well suited for my needs
Stayed in May 2024
Reviewed: 30 May 2024
Geoffrey
United KingdomI really cannot think of anything
The location is superb for visiting York. All the staff were friendly and very helpful. Will definitely stay again.
Stayed in May 2024
Reviewed: 29 May 2024
Mark
United KingdomNothing really.
Location , position , views.
Stayed in May 2024
Reviewed: 29 May 2024
Rodney
United KingdomNothing worthy of note.
Central location next to the river.
Stayed in May 2024
Reviewed: 29 May 2024
Sally
United KingdomBed was very uncomfortable
The location was perfect
Stayed in May 2024
Reviewed: 28 May 2024
Ant
United KingdomRooms slightly under maintained. Had an issue with room sockets not working. Bath plug also wouldn’t drain, TV was faulty
Great location
Stayed in May 2024
Reviewed: 28 May 2024
John
United KingdomNo breakfast booked
Stayed in May 2024
Reviewed: 27 May 2024
Rachel
United KingdomLocation and parking
Stayed in May 2024
Reviewed: 27 May 2024
Yu-tzu
United KingdomWater from shower leaks onto toilet floor. Bottled waters not replenished daily.
Location, comfort.
Stayed in May 2024
Reviewed: 27 May 2024
Trees
United KingdomOur room was right next to lift 701 and woke me a lot in the night
Loved the location room staff etc
Stayed in May 2024
Reviewed: 27 May 2024
David
United KingdomA few facilities issues like a broken kettle, non existent toilet brush and non lined curtains that lit the room up at 0600.
Location is excellent, very central and accessible.
Stayed in May 2024
Reviewed: 26 May 2024
Amanda
United KingdomIt’s quite an ugly building and doesn’t take advantage of the river views in the communal areas
Staff were helpful. Bed comfy and good location
Stayed in May 2024
Reviewed: 24 May 2024
Dr
BelizeVery Small beds. Extremely twin beds.
Location, breakfast, friendly staff.
Stayed in May 2024
Reviewed: 23 May 2024
Francesca
AustraliaN/A
Near to the railway, staff were friendly and everything was working as it should.
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomLocation perfect
Stayed in May 2024
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