20 Mercer Street, Covent Garden, Camden, London, WC2H 9HD, United Kingdom
#109 of 1,011 hotels in London
Guests' ChoiceBased on 3455 hotel reviews
8.8Cleanliness
9.2
Comfort
9.4
Location
9.8
Facilities
8.9
Staff
9.3
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 4 June 2024
Anneli
AustraliaThe team are amazing and we felt welcome all the time. A special thank you to Mr Dumitru and Miss Lavinia for a warm welcoming smile each morning at breakfast. The property is in an amazing location.
Stayed in May 2024
Reviewed: 2 June 2024
Farzaneh
CanadaNothing comes to mind
Likely one of the absolute best locations in London esp for the first time traveller . Best for couples .
Stayed in May 2024
Reviewed: 31 May 2024
Antti-jussi
FinlandInitially we were shown to a tiny room, but got a better room after taking it up with the staff
Excellent breakfast, truly central location
Stayed in May 2024
Reviewed: 31 May 2024
Agnieszka
PolandThe whole crew took care of us from the moment of entry to the hotel. We were offered glass of water and check in was done quickly and in a nice atmosphere. Service at breakfast was fabulous! Hotel is based in a best location you can ever imagine for London :)
Stayed in May 2024
Reviewed: 30 May 2024
Susan
United KingdomThe staff were obliging, it was very clean and modern. Location perfect.
Stayed in May 2024
Reviewed: 29 May 2024
Cristina
BelgiumNothing :-)
The hotel was a nice surprise: above London average for cleanliness, facilities, friendliness of staff (really amazed!!). We stayed at another Radisson Blu a few months before and this one was waaaay better. The location is great, walking distance from Soho, Chinatown, West End, Oxford Street, with plenty of buses nearby. Lots of pubs, restaurants and shops nearby. Definitely recommend and definitely going back if prices do not skyrocket as they tend to do in London. Complimentary champagne while we were waiting for our room was a nice touch.
Stayed in April 2024
Reviewed: 28 May 2024
Lesley
United KingdomFrom the moment we arrived we were made to feel so welcome by the whole team. We were able to check into our room early and we really appreciated the gesture. The public areas achieved the right balance between comfort and style. The breakfast was excellent with an extensive choice and was cooked to perfection.
Stayed in May 2024
Reviewed: 28 May 2024
Reem
Saudi ArabiaNothing
Super nice hotel and the location is PERFECT!! 👏🏼
Stayed in April 2024
Reviewed: 28 May 2024
Robins
United KingdomThe bed we slept on wasn’t that comfortable and it was a small double. The hotels website needs updating as it stated the bar is open until midnight but it actually shuts 22:30 Monday to Sunday!
Location is perfect
Stayed in May 2024
Reviewed: 28 May 2024
Denise
SlovakiaBed could be bit bigger :-)
Perfect location
Stayed in May 2024
Reviewed: 27 May 2024
Joanne
United Kingdomvery friendly staff very comfortable beds
Stayed in May 2024
Reviewed: 24 May 2024
Maria
GibraltarThe double Bed was small
Location is excellent
Stayed in May 2024
Reviewed: 23 May 2024
Abby
CanadaOnly premium rooms offer decent outlook. Price was high, especially with breakfast.
First rate hotel in best location in London. Clean and very comfortable rooms. Very well thought out in providing everything one would need. Fabulous breakfast! Definitely take room with breakfast.
Stayed in March 2024
Reviewed: 23 May 2024
Carl
United KingdomNothing
Whilst we were at the hotel, we had a family medical emergency which meant that we didn’t actually stay in the hotel on our second night. The staff were fantastic and very professional, they were empathetic and very sympathetic to our plight. As we left for a London hospital, they said we could have as late a check out as we needed on the following day. Thank you so much.
Stayed in May 2024
Reviewed: 23 May 2024
Sabina
Switzerlandto be honest there wasn't really something I didn't like.
I really liked the premium room. there was enough space for my suitcases and I felt home.
Stayed in May 2024
Reviewed: 23 May 2024
Delif
IndonesiaI did not try the food
Location and comfort
Stayed in May 2024
Reviewed: 22 May 2024
Sandra
BelgiumLocation and overall type of hotel
Stayed in May 2024
Reviewed: 22 May 2024
John
United StatesNo issues and no problems.
The room was great. The staff went over and above especially Ed, the weekend concierge.
Stayed in May 2024
Reviewed: 20 May 2024
Nicole
United KingdomWas nothing not to like
Brilliant - fab room, welcome drink and birthday gift was very good - the corner suit was well laid out and has great amenities. Excellent location
Stayed in May 2024
Reviewed: 20 May 2024
Michele
United StatesNothing
Beautiful, clean, great location, awesome staff
Stayed in May 2024
Reviewed: 20 May 2024
Umberto
United StatesLocation @ Seven Dialsn very convenient
Stayed in May 2024
Reviewed: 20 May 2024
Hanson-may
United KingdomN/a
The location of the hotel was perfect, was central to soho, convent garden and to the theatres. The staff were very friendly, and Ed on the front desk went above and beyond to make us feel welcome.
Stayed in May 2024
Reviewed: 19 May 2024
Holly
United KingdomNothing
Staff were amazing. Hotel spotless. Great location. Beds were so comfy!!
Stayed in May 2024
Reviewed: 19 May 2024
Gorovitz
BrazilExcelent hotel, in addition to perfect location, the kind and atendimento staff makes the stay more pleasent. Special thanks to Mrs Ana Santos and Mr Edward Parkes. And we recommend the Monmouth Kitchen restaurant.
Stayed in May 2024
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