No ventilation in the rooms, heating was on all night causing the basement room to be unbearable.

Convenience of location and staff were great.

Stayed in May 2024

Nothing

Comfy warm beds 24 hour service great location

Stayed in May 2024

The room where I slept was underground, so it was a bit humid, and also the wall next to my bed was breaking apart and a bit moldy/humid. Morover my bed was kinda "tilted" so it wasn't too comfortable. But for the price I paid, it was an ok stay👌

The bathroom was very nice and the man at the reception was kind

Stayed in April 2024

Location

Pay for what you get

Stayed in May 2024

The bathrooms were disgusting and the rooms were dirty

The location

Stayed in May 2024

if the pictures on the website matches the ones in real life it it would be fine. It was like a open prison look

very comfortable beds

Stayed in May 2024

No window or ventilation in the room made it stuffy and uncomfortable.

Location to station and a short walk to shops and tram station

Stayed in May 2024

Poor communication, false advertising

Value

Stayed in May 2024

Unfortunately, the hostel itself is somewhat lacking. My second stay was definitely worse. The first, after a gig, coming back late and simply having a bed for the night was fine. The second time, having an early flight and wanting an early night, the noise levels were bad and made for an uncomfortable and largely sleepless night. The room and bunk I had the first time were also much better and more comfortable than the second. The building is definitely in need of some TLC, and I’ve found the facilities both times to be lacking, with toilets and showers often subpar or not working with full functionality. There are quite a lot of grubby corners to the hostel and overall it is definitely wants a renovation or makeover from the ground up. Still, if you’re only looking for a bed for a night it serves its function and the shop is useful, even if the overall experience is lacking in several areas.

I’ve stayed here twice now, once for a concert and the second time before a flight. The biggest benefit of this hostel is its location—right in the heart of Piccadilly and a stone’s throw from the station, this hostel is ideal for a short stopover in the city as you are close to the shopping districts and the stations if you are heading further afield. The hostel also functions as a convenience store, which is really handy for a great selection of drinks, snacks, or other bits you might need, without having to leave the hostel. Staff are decent and check-in is relatively hassle free.

Stayed in May 2024

Bed bugs

Downtown proximity

Stayed in May 2024

The receptionist was refusing to refund a woman her money after selling her a bed in a dorm that had no side panel and was on the top bunk so if she'd fallen out of it whilst asleep she could've died. He was so unhelpful to her and should never had sold her that bed in the first place. Of she'd injured herself she could've sued the hostel for millions. The bed should've been repaired sooner or not have been on sale for reservation There was no shower gel to buy The shop was very basic and no-one in my woman dorm were given keys for the locker The sink in the dorm was blocked the toilet didn't flush properly The bed was so high up going up that ladder for someone with mobility issues was nigh on dangerous

I met a nice French girl who enabled me to speak French The bed was big and didn't have to put bedding on The shower was warm There was a radiator to dry my clothes on I enjoyed the camaraderie of other women in the dorm I bought a towel and snacks from the shop downstairs

Stayed in May 2024

Small rooms. No space for luggage. The common areas were very dirty and smelled bad.

Close to Picadilly. 24h reception.

Stayed in April 2024

Bed

Location

Stayed in April 2024

The bathrooms were not clean. No bins. Weird smell in hallways. Lights in bed didn’t work. Would rather a privacy curtain especially as a woman in a mixed dorm.

Location, the room, the fact there’s a 24/hr shop

Stayed in April 2024

nothing

Stayed in April 2024

Smells really bad everywhere, the shower was moldy

Good location

Stayed in March 2024

The community toilets had the seat missing, & the room toilet didn't seem to have a light

Good for the value of money, near the train station which is good

Stayed in April 2024

Lighting system was poor and the wash room was not okay

It was only the booking that was easy

Stayed in March 2024

1) They did not have a toilet seat in the bathroom in one of their expensive rooms. I paid more for better service but did not get it. 2) They didn't have keys for the lockers when i asked for it. The lockers are in the room but it is looked. So you can't leave your stuff somewhere safe. 3) If you left your backpack with them they ask for 3 pounds. 4) They charge you for renting a towel and I wasn't sure if the towels were clean after renting them.

Stayed in March 2024

My bed were a little dirty. Area around my bed too.

Great Location thats all.

Stayed in February 2024

The place had bed bugs

Easy access to city centre

Stayed in February 2024

The venue is small, is not very organized

The location it's perfect

Stayed in February 2024

The beds were too short for me (6ft) and I had to somewhat crouch in bed. There was no lamp by my bed so any light had to come from the main room light which had to be turned on frequently as people came and went.

One of the employees at the desk was very friendly and helpful. They have safe secured storage for excess baggage which I used while staying there at no cost. The lounge had netflix

Stayed in January 2024

No loo seat .shower area a bit tided. But nice nto have in room just need to be redecorate and a loo seat .

Bath room in room .bag safely sored .great comen / lounge room tv and kitchen area .lots of other toilet and shower areas .

Stayed in January 2024