46 Lawton street, Congleton, CW12 1RS, United Kingdom
#10 of 21 hotels in Congleton
Guests' ChoiceBased on 304 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
9.0
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Martin
United KingdomI didn't know what to expect as it was a last minute booking but let me tell you that I was really pleased with the room. So clean and comfy, highly recommended.
Stayed in May 2024
Reviewed: 20 May 2024
Garry
United KingdomNothing
Absolutely wonderful stay.
Stayed in May 2024
Reviewed: 19 May 2024
Rachel
United KingdomNothing to complain about.
The whole stay was fab. Loved the fact that there was a separate entrance and you didn’t have to walk through the restaurant. Details of check in given in advance so it was easy. Clear instructions for parking also really useful. Loved the fact that despite not offering breakfast, they gave an offer of pastries and small boxes of cereal with fresh milk. Just a small touch but really lovely. The rooms was fantastic value, clean, cosy, full of little details such as the fan (our room was incredibly warm due to outside weather so the fan was a welcome touch). We actually had food in the downstairs restaurant and it was stunning! Really reasonable in price and quality was fantastic. Already planning to return to Congleton and will be looking here to stay. All staff we came into could tact with were lovely and couldn’t do enough for us.
Stayed in May 2024
Reviewed: 14 May 2024
Thomas
United KingdomThe only negative was that the kitchen extractors came out just by the room windows, which had been left open before we arrived, so the room smelled of barbecue. Quite a nice smell, but not that romantic!
Beautiful room. Very clean. Really lovely. Nice food in the pub below.
Stayed in April 2024
Reviewed: 13 May 2024
Howley
United KingdomEverything
Stayed in May 2024
Reviewed: 12 May 2024
Lesley
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Deirdre
United KingdomI felt everything was good
I enjoyed the decor and the the fact that we accessed the room from the back, breakfast and snacks were available. The pub/restaurant was excellent. Staff were friendly and helpful. I would definitely go there again. Thanks for a
Stayed in April 2024
Reviewed: 8 May 2024
Ann
United KingdomCould have done breakfast Also the bathroom has a cigarette stub in.
The location was perfect right where we needed to be, there was no breakfast
Stayed in March 2024
Reviewed: 6 May 2024
Robbie
United KingdomReally nice place to stay for a night, staff super friendly. We had drinks in the evening and the staff were brilliant. Room spacious and very clean, well appointed and spot on location wise, right in the middle of town near to pubs and restaurants.
Stayed in May 2024
Reviewed: 4 May 2024
Peagram
United KingdomAll good
No breakfast booked
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomN/A
N/A
Stayed in April 2024
Reviewed: 13 April 2024
Hirst
United KingdomThere was nothing to dislike ,
Excellent room ,everything spotlessly clean, also unexpected coffee, tea, water and cereals left for breakfast , lady who rang me was very nice. would highly recommend, thankyou for lovely stay
Stayed in April 2024
Reviewed: 7 April 2024
Isobel
United Kingdomthe stairs! we’re old
it was so very clean, amazingly comfortable and we loved the decor.
Stayed in April 2024
Reviewed: 7 April 2024
Ben
United KingdomNothing
Very clean, tidy well presented
Stayed in April 2024
Reviewed: 6 April 2024
Joanne
United KingdomVery clean apart from the shower tray, which would not drain because it was blocked up with lots of hair, etc, and we had to remove and clean the filter, which was not pleasant at all
Location and great facilities
Stayed in April 2024
Reviewed: 3 April 2024
Samantha
United KingdomThe lighting in room 4 was very dim and warm and being at the top with minimal natural light coming in I felt that was the only thing I'd change as it was quite dark even with the lights on.
Had a fabulous stay here with my bridal party the night before my wedding. Rooms were spacious, beds very comfy clean and self check in was straightforward with a detailed text sent on the day with all relevant instructions. Food at Reuben's underneath was very tasty and would definitely recommend this too.
Stayed in March 2024
Reviewed: 27 March 2024
Adrian
United KingdomNothing
Clean, comfortable, facilities were excellent and the fact it was above a lovely restaurant was a massive bonus
Stayed in March 2024
Reviewed: 17 March 2024
Andrea
United KingdomGreat location, with really handy car parking behind the property, with reasonable charges and free after 3pm. The room was lovely, stylishly furnished with an industrial vibe, lots of tea and coffee available , and a pleasant surprise was the grab and go breakfast or cereal option. Communication with the host was timely and gave all the necessary information.
Stayed in March 2024
Reviewed: 11 March 2024
Franchesca
United KingdomThe staff were friendly and welcoming, the bar and restaurant was lovely and we enjoyed our time here.
Stayed in March 2024
Reviewed: 5 March 2024
Christian
United KingdomGreat room and very clean. Good location.
Stayed in February 2024
Reviewed: 3 March 2024
Matthew
United KingdomA very cool place to stay in a great spot on the highstreet. A very nice bar, awesome staff and stylish comfy rooms. The communication after booking is second to none and would recommend to anyone.
Stayed in February 2024
Reviewed: 29 February 2024
Gerald
United KingdomNo hangers for clothes. A very personal one this. No radio channels on TV
Warm & cosy room. Beautifully laundered linen. 24hr Breakfast (cereals, rolls, snack bars etc).
Stayed in February 2024
Reviewed: 26 February 2024
Tonj
United KingdomWas all great
Was clean and welcoming had little extras like bottles of water and cereal for breakfast
Stayed in February 2024
Reviewed: 10 February 2024
Kaff18
United KingdomNothing - it's a really lovely place!
Beautiful, quiet room. Plenty of space and very clean and well presented. Nina, the proprietor, provides fresh milk in a fridge and proper, cafetiere coffee, plus cereals, pastries and snacks for free. The room is around the back of a lovely smokehouse restaurant that sells great food and locally brewed beer. It is perfectly situated for easy access to all of the shops, bars and restaurants in town. All round a very friendly place, we had a great stay.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content