Whitchurch Road, Rowton, Chester, CH3 6AF, United Kingdom
#12 of 33 hotels in Chester
Guests' ChoiceBased on 1925 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
8.7
Staff
9.4
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 February 2024
Rachel
United KingdomClean and well appointed room. Staff were friendly and welcoming.
Stayed in February 2024
Reviewed: 3 February 2024
Steve
United KingdomUnfortunately it was very noisy overnight. Close to busy road and the building vibrated when heavy lorries went past.
A one night stay. Rooms were small, but clean and perfectly adequate. We had an evening meal rather than go out. they were very busy but food was good and reasonably priced, staff were friendly.
Stayed in November 2023
Reviewed: 3 February 2024
Llewelyn
United KingdomNothing
Clean, spacious rooms, good choice of evening meals and good breakfast and very helpful staff. Great place to stay
Stayed in February 2024
Reviewed: 2 February 2024
Tracey
United KingdomNothing to dislike.
Staff were excellent, extremely helpful and friendly, nothing was to much trouble. Food was amazing. Location was great, hotel was lovely. Would highly recommend, will definitely stay at the Rowton Poplars Hotel again.
Stayed in January 2024
Reviewed: 2 February 2024
Mark
CanadaQuiet location close to Chester.
Stayed in January 2024
Reviewed: 2 February 2024
Zoe
United KingdomYou can hear the other guests, but it wasn't really a problem because they were all quiet by 10/11ish. Maybe it would be nice to have a thicker duvet too but that's just personal preference.
The lady at reception was really friendly and showed me to my room. It was a nice clean room, the heating was really good too. There was also a heated towel rack so it was nice to have warm towels. The shower temperature and pressure was really good. There was also a kettle and stuff to make tea/coffee/ hot chocolate. Overall I think it was really good value for money.
Stayed in February 2024
Reviewed: 30 January 2024
Paul
United KingdomFree parking friendly staff great location
Stayed in January 2024
Reviewed: 30 January 2024
Nicky
United KingdomEasy to find in the dark on the main road by the petrol station. I was running late so it was thoughtful that the Owner rang me to make sure I wasn't lost. Other dogs in the bar restaurant area. Easy access to the garden, for overnight dog walks. Plenty of parking. Details- cruise line type folded towels and toilet rolls. Delicious breakfast. Modern bathroom. Very comfy bed.
Stayed in January 2024
Reviewed: 29 January 2024
Hugh
United KingdomMaybe bar closed a bit early but saying that we can't afford much beer and wine in a bar anymore😁
Friendly staff. All clean and tidy. Nice and warm. Fab value.
Stayed in January 2024
Reviewed: 29 January 2024
Helen
United KingdomI had no little table on my side of the bed
value for money food was brilliant
Stayed in January 2024
Reviewed: 29 January 2024
Richard
United KingdomThe service was excellent, my room was very comfortable, the food and drink were good and I found it excellent value for money.
Stayed in January 2024
Reviewed: 26 January 2024
Mikieuk
United KingdomNothing really.
The room No 5 was excellent value. The Sunday lunch was amazing
Stayed in January 2024
Reviewed: 24 January 2024
Grace
United KingdomHow we couldn't order a takeaway to the hotel
How it was clean, dog friendly
Stayed in January 2024
Reviewed: 24 January 2024
John
United KingdomAbsolutely nothing
Been past the Rowton Poplars many times , but never stayed before . The hotel is well situated for drive into Chester, we had a warm welcome and the room was nice and clean There is a lovely little bar in the hotel and the breakfast was amazing, we can highly recommend this hotel
Stayed in December 2023
Reviewed: 24 January 2024
Peteasfogg
United KingdomFriendly staff, comfy beds and a reasonable location (taxi required to get into Chester).
Stayed in January 2024
Reviewed: 23 January 2024
Daniel
United KingdomHeating wasn’t working but there was an electric heater which was fab
Easy to find and very welcoming
Stayed in January 2024
Reviewed: 22 January 2024
Simon
United Kingdomeverything was as good as explained & no hidden nonsense
Stayed in October 2023
Reviewed: 21 January 2024
Abel
United KingdomThe noise from the road was louder than I anticipated and went on all night . Also there was smell of food from one of my cupboards . Other than that , it was a fabulous hotel to stay .
It was clean and great value for money . The staff especially Polly were amazing . They were friendly and helpful . They have a fantastic chef and the food was great.
Stayed in January 2024
Reviewed: 17 January 2024
Amanda
United KingdomWarm and cosy. Welcoming
Stayed in January 2024
Reviewed: 16 January 2024
Phil
United KingdomClean and tidy, cosy room
Stayed in January 2024
Reviewed: 16 January 2024
Tracy
United KingdomNoise from other rooms due to age of property.
Friendly accommodating staff.
Stayed in January 2024
Reviewed: 12 January 2024
Jeanette
United KingdomNothing
Excellent
Stayed in January 2024
Reviewed: 12 January 2024
Peter
United KingdomNil
Dog friendly rooms on the ground floor, with patio doors to outside. Room compact double but room for small dog basket. Large shower tray, high pressure shower. Friendly staff, great food, only had small bites over 2 evenings but all freshly prepared and above average for gastro pub food..king prawns especially good. Easy 15 min drive into Chester centre..or 80 min walk along canal path Will be back with the dogs.
Stayed in January 2024
Reviewed: 8 January 2024
Richard
United KingdomGood atmosphere in the bar
Stayed in January 2024
Reviewed: 4 January 2024
Greg
United KingdomNA
Convenient and good value. Clean room, friendly staff and good meals. Very dog friendly (including a great menu). Will return.
Stayed in January 2024
Füssen, Germany
Goodyear, USA
Obernai, France
Ponza, Italy
Yautepec, Mexico
Balestrate, Italy
Tapio, Finland
Palermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content