Honestly can’t say there was a lot I didn’t like. I knew I was getting a budget hotel so anything that wasn’t amazing was to be expected - reception staff wasn’t 24/7, space wasn’t like ~luxurious~ - but literally I just needed a place to sleep and there’s certainly much worse spaces!

It was a really solid room for the price! Bed was pretty comfy, room was clean, and staff was friendly. It was in a really nice location and felt safe. Really accessible by public transit and near some decent bars, restaurants, and shops.

Stayed in June 2024

Location and room

Stayed in June 2024

Mattress not comfortable. Reception often unattended.

Cleaner was fabulous. Location was very handy.

Stayed in May 2024

Tea and coffee was not refilled. I had to ask for it

We had a fridge

Stayed in April 2024

Didn’t like the location of the room, right near entrance, so I constantly heard people going in and out. Also when ironing the rust came out from iron with the water, so I stained my shirt a little

The location, the receptionist lady, the room itself was pretty good too

Stayed in May 2024

Very basic but cheap for London

Very good value, quiet, next to Olympia

Stayed in May 2024

Rooms are too tight. No lobby nor any reception for guests. No eating or seating areas. Cheap furniture and construction materials.

Clean and quite. Freshly renovated. Excellent, helpful and friendly staff. Will stay again!

Stayed in April 2024

Check in process is a bit confusing, staff aren’t very friendly or helpful

Very clean and comfortable rooms, kettle, fridge and microwave available, complimentary tea and coffee

Stayed in May 2024

Please tell the other room occupiers to turn down their talking volume after 12pm.

It was a decent room.

Stayed in May 2024

Accessible to public transport, groceries and restaurants

Stayed in April 2024

Beds were very hard and uncomfotable

A fridge would be nice for a 3 day stay

Stayed in March 2024

Wifi was very very very bad, it was soooo frustrating.

Location is great and facilities are good for the price

Stayed in March 2024

Room 101 should have a single bed in so that you have room to walk around bed , large damp patches in corner above wardrobe , not one of there better rooms

Have stayed here many times and always been happy with the size of my room , this time room 101 was quite small the only place to sit and dry your hair so that you can use the mirror is in the little hall way, and you can only use this mirror if you have a long lead , need another mirror on wall in bedroom . Room has microwave and fridge , you would have to eat your food sitting on your bed.

Stayed in March 2024

A little worn in places (door frame of bathroom for example) and noise level of other occupants was a little disruptive during the later hours

Such a convenient location literally just 4mins from Kensington Olympia. Staff were so friendly and though room was small you cannot complain about the price and how cosy / comfortable it was

Stayed in March 2024

Turned on air con and we were showered in fluff and dust.

Good access to trains.

Stayed in February 2024

Wasn't always a receptionist at front desk. At least from what I saw.

Location was ideal, met my needs and staff were friendly. Got deposit back.

Stayed in March 2024

The mattress was uncomfortable. You could feel the springs and you could tell it’s old

It was beautiful and really well located. The room was nice

Stayed in February 2024

You have to pay a £100 deposit which is NOT clear on booking’s website. I knew ahead of time because of reviews. You also HAVE TO HAVE a bank card to pay this deposit otherwise they can’t check it in please note. I confirmed this with the reception. You will eventually get it back, but most transactions take I think 7 days so you won’t get your money back for a few days The main thing that would deter me from here is that deposit. More hangers are needed. There was only one in my room. Ironing board was flimsy but hey Walls are thin so beware The bathroom could do with a place to put towels. The space is quite limited

Okay. I guess I didn’t mind the size of the room I got. Hotel rooms in London are never big anyway so it was decent. I also had a window that was nice The lighting was good. So you’ll have enough light for makeup which was important for me as I was dressing up

Stayed in February 2024

Very noisy neighbour (I was in room 302). It was raining and appears that room has the rain drop on ‘something’ outside which meant quite noisy.

Location excellent. Price was great as we are small company.

Stayed in February 2024

The room was extremely small, the was hardly any space to move around. In the pictures one cannot really see that.

Great location, close to Olympia, West Kensington, lovely area. Clean room, and the bed rather comfy.

Stayed in January 2024

Very small room, bathroom door didn't close due to broken lock, very thin walls so heard all neighbours and had a bad sleep, grubby and damaged furniture, marked walls etc

Cheap room well connected to tubes

Stayed in December 2023

It was warm and not well ventilated/air conditioned. The safe broke down. No staff available on site in the mornings. I had to wait 25 minutes. Luggage could be stored before check-in, but at another hotel at a 5-minute walk from there. The elevator was very old. Only tea available, no coffee.

Location, nice neighbourhood Friendly staff Clean room

Stayed in January 2024

Was good for what we needed so no complaints

Clean, had everything in that we needed

Stayed in December 2023

N/A

The room, area and cleanliness

Stayed in December 2023