Constant air conditioning noise throughout hotel all night, breakfast mass food out for hours

Nice hotel, friendly staff, good location. Room clean and modern

Stayed in June 2024

Pillows awful, very small bathroom and tiny shower door in an executive double. 3 coffee pods?? No fridge. Water pressure in shower not great. Cooked breakfast soggy and tasteless.

Modern hotel, comfortable bed. Continental breakfast great.

Stayed in June 2024

Didn't get much sleep as our room was near the lift and you could hear them through the night and early hours of the morning.

The hotel was clean and the staff were very polite. The hotel is in a great area. Breakfast was lovely.

Stayed in June 2024

There was nothing that i didn't like about my stay.

The friendly staff and the cleanliness of the room. The bed was very comfortable.

Stayed in May 2024

Bedroom and bathroom could do with updating

Great location, comfortable bed and friendly staff

Stayed in May 2024

We received a very friendly welcome at reception and as I had booked in prior to arrival it was an easy transaction and we got our key cards ! A nice clean spacious room with a huge bed as requested 😴

Stayed in May 2024

n/a

Staff were very helpful, breakfast was good and the location was just what we required.

Stayed in April 2024

Too few teabags and the ones that exists were poor quality

Most aspects were decent.

Stayed in May 2024

The small brown mini loaves were extremely hard, possibly stale. Some soft rolls would be nice.

I don't eat cooked breakfast but there was enough to keep me happy. I was glad to see yoghurt and some fresh fruit salad. Perhaps some more fruit?

Stayed in May 2024

Nespresso machine only came with decaffeinated pods(!)

Great location, good sized room for a family of four.

Stayed in May 2024

No real complaints, to be honest. I did however noticed quite a few snags in my room 116, like the wardrobe top wasn't jointed together properly, the toilet seat wouldn't stay up, and the paint work could have been a bit more tidy around the edges. But I work in construction, so I naturally look for these things at the end of a job. No harsh feelings the room was lovely! Also I was put off from drinking the bottled water as £5 did seem alot for a drink. The teas that were supplied were very nice though :)

Breakfast was the highlight of my weekend, gotta love that bacon 🥓 , and the bread was so soft I could sleep on it. Staff were really friendly, and informative. Rooms we're clean, and overall the building had wonderful interior. I would definitely stay at St James again, if I should ever return to Nottingham. I will recommend this hotel to whom ever wishes to visit Nottinghamshire. Thank you for a pleasant stay :) That bacon though :p

Stayed in May 2024

Possibly the speed of one of the lifts, and some of the noise outside in the early hours, although little you could do about that since in warm weather the windows need to be open

Ease of checking in. Breakfast service

Stayed in May 2024

Shower didn't work and cold tap for bath was hard to undo then harder to stop. Washer had gone

Location and breakfast for price was good value

Stayed in May 2024

The room we were assigned had been freshly painted. Unfortunately, the paint fumes were overbearing. Additionally there is no air conditioning

Excellent location.

Stayed in May 2024

Not all rooms are air conditioned and our control was broken

Great staff especially night manager

Stayed in May 2024

Stairway a bit tatty and unloved. I prefer stairs to lift and feel it says a lot about the place

Perfect location

Stayed in May 2024

Shower over bath (not full-size bath) wasn't a separate unit but connected to the taps. Taps weren't mixer taps so took some fiddling around to get the shower temp to be right for us.

Friendly staff at reception. Room was comfortable and clean. Lovely toiletries provided. Good location only 5 mins walk from slab Square.

Stayed in May 2024

Room was not quiet during night due to external air con unit.

Stayed in May 2024

Nothing

The staff

Stayed in May 2024

Staff didn't give much information on check in. Could have been cleaner

Good location. Comfy bed

Stayed in May 2024

Comfortable,clean, friendly & helpful staff and superb breakfasts. The location is very handy for the city centre and is just 1 minute walk from the castle entrance. Plenty of pubs nearby including the famous Trip to Jerusalem just 5 minutes down the road. 15 minutes walk from the station. A great place to stay in Nottingham.

Stayed in May 2024

Lifts VERY slow

Clean quiet room, super comfy bed

Stayed in May 2024

Needs updating and staff training

Close to town

Stayed in May 2024

We had a family room, but the sofa bed was very small and uncomfortable.

Great location, nice breakfast and friendly and helpful staff. Sorted out a complimentary room for us when we told them about the small sofa bed. Thanks!

Stayed in May 2024