Reviews of The Sanctuary House Hotel 3 stars
33 Tothill Street, Westminster Borough, London, SW1H 9LA, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceReview score
Based on 1702 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.7
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Facilities
8.6
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Staff
9.0
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Value for money
8.3
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Free WiFi
8.8
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Reviewed: 25 May 2024
Kerri
United Kingdom4 reviews8.0“Stayed for the kings garden party. It was a lovely central location. Great reception staff, breakfast was good .A little”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Lovely room very clean
Stayed in May 2024
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Reviewed: 24 May 2024
Lesley
Canada12 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
There was a strange noise occurring throughout the night …no idea what it was and not super loud but enough to disturb our sleep
Breakfast and location were outstanding
Stayed in May 2024
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Reviewed: 20 May 2024
Tracey
United Kingdom3 reviews9.0“Superb, great location, room very comfy and well decorated.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
Lift could have been quicker
breakfast was excellent with a good selection to chose from
Stayed in May 2024
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Reviewed: 20 May 2024
Markwart
United States3 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
Location was perfect, room was beautiful, breakfast was amazing.
Stayed in May 2024
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Reviewed: 12 May 2024
Kendra
United States2 reviews8.0“Lovely, fix yo WiFi.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
WiFi.
It’s adorable quaint lil place. The WiFi was frustrating and half working. After a long day struggling with a crappy reception I just want my WiFi to work properly and for the price of the hotel, come on yall. It’s wonderfully located spitting distance from the saint James underground, unfortunate for us on bank holiday it was closed. Also a Pret coffee shop is right next door! Our beds were made everyday and coffees and snacks replenished.
Stayed in May 2024
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Reviewed: 11 May 2024
Dixon
Canada1 review9.0“Excellent location!”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 6 nights
- • Submitted via mobile
This is a nice hotel in an excellent location. A pub and restaurant on the ground floor that does an excellent breakfast is an extra convenience.
Stayed in May 2024
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Reviewed: 9 May 2024
John
United Kingdom17 reviews1 helpful vote8.0“Friendly and well situated.”- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There was a slight pub smell in our room but not too overpowering and the aircon was good.
Location for Westminster icons great. Staff great Good breakfast and a limited pub menu.
Stayed in May 2024
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Reviewed: 29 April 2024
Dafna
Israel24 reviews5 helpful votes10“Lovely room”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast was poor. You can choose warm dish, but the buffet without any cheese or vegetables. The coffee is filtered. Any other kind of coffee demands extra pay.
Very good location, very nice room with impressive English decoration. The size of the room as usual in London- not so big.
Stayed in April 2024
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Reviewed: 24 April 2024
James
United States14 reviews4 helpful votes10“When in London, stay at the Sanctuary House!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
Absolutely nothing. This hotel is perfect.
Just literally a 3-minute walk from Westminster Abbey in the heart of the Westminster neighborhood this bed and breakfast hotel was perfect for our 5 days stay in this historic city. The room was large, well-kept and the bed was very comfortable. The bath was well appointed and spotlessly clean. The attached restaurant offered a wonderful selection for breakfast including everything from a simple buffet to a full English breakfast and all it was served with a smile and wonderfully bright attitude.
Stayed in April 2024
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Reviewed: 22 April 2024
Kim
Australia8 reviews9.0“Very comfortable and well furnished room, close to many attractions.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
There wasn't anything that I didn't like.
Although the rooms are small they are very well contained, furnished beautifully and clean.
Stayed in March 2024
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Reviewed: 20 April 2024
Joan
Canada6 reviews10Exceptional- • Leisure trip
- • Group
- • Twin Room
- • Stayed 4 nights
The Sanctuary Hotel is in the perfect location for anyone wishing to visit the Parliament Buildings, Big Ben, Westminster Abbey, Buckingham Palace, see the Changing of the Guard, or go to the Thames to board any river cruises. Easy!!! And, the staff were wonderful, pub was friendly and good food. We were delighted.
Stayed in April 2024
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Reviewed: 20 April 2024
Mary
United States3 reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
There was nothing that I didn’t like. This experience was wonderful and I have nothing but nice things to say.
The room was so beautifully decorated, building / street quiet, staff *exceedingly* welcoming/kind/helpful (Karen and pub staff). Breakfast was fantastic. Highly recommend. I was so pleasantly surprised at each turn and everything exceeded expectations (even though I was already expecting very nice stay.)
Stayed in April 2024
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Reviewed: 17 April 2024
Gary
United States10 reviews10“We loved it.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
No parking.
Location
Stayed in April 2024
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Reviewed: 15 April 2024
Susan
United States105 reviews10 helpful votes10“Very good and comfortable. staff friendly and helpful.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Expensive but that is London.
Location, adjacent restaurant Fullers, comfortable room.
Stayed in April 2024
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Reviewed: 14 April 2024
Lisa
United Kingdom1 review9.0“Lovely stay in every way except breakfast was disappointing”- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast let it down, English breakfast a little dry , eggs overcooked, cold coffee, toaster not working well
Beautiful hotel, super clean , smelled good too when you first come in Perfect location
Stayed in April 2024
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Reviewed: 11 April 2024
Carolyn
Italy69 reviews1 helpful vote10“This will be my fixed hotel when I come to London”- • Business trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything is great.
It was so central for literally everything. Out of the hotel entrance turn your head to the right and you have Westminster Abbey. To your left you have the underground. 5 min walk and you have Buckingham Palace, Green Park and St. James Park. The pub serves excellent breakfast and food till 11pm. Could not have asked for more.
Stayed in April 2024
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Reviewed: 8 April 2024
Anthony
United Kingdom5 reviews8.0“Perfect night in London”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Fantastic location and a well maintained, clean property.
Stayed in April 2024
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Reviewed: 6 April 2024
Jeffrey
United States3 reviews8.0“A very good value”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 5 nights
- • Submitted via mobile
The pub / restaurant smelled fishy
The location was perfect to tour the beautiful city
Stayed in April 2024
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Reviewed: 31 March 2024
Lorraine
Canada13 reviews9.0“The Sanctuary was just that in the middle of London!”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Centrally located and could walk everywhere or had access to St James tube station. 5 minute walk to Westminster Abbey and immediate views of Big Ben and Parliment Buildings. 8 minute walk to Buckingham Palace and the Mall. Great location. Then there was the breakfast in the AM at the best pub!!
Stayed in February 2024
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Reviewed: 30 March 2024
Jodi
United States2 reviews10“Worth every penny”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
When we booked, we thought it was a little expensive. After our stay, we realized we got a bargain ! Beautiful room, well decorated, exceptionally clean. Well furnished with coffee and tea. The breakfast was amazing and the staff was very friendly. We would have loved to stay longer .
Stayed in March 2024
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Reviewed: 29 March 2024
Jane
United Kingdom27 reviews2 helpful votes8.0“Good”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The meals in the pub were very expensive and isn't cater for children
Location and lovely reception staff
Stayed in February 2024
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Reviewed: 24 March 2024
Tony
Bahrain13 reviews1 helpful vote9.0“Great place”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
N/A
The ability to check in early especially after an early flight into London was brilliant along with the free taxi.
Stayed in March 2024
-
Reviewed: 24 March 2024
Christos
United Kingdom25 reviews1 helpful vote8.0“Fantastic location close to everything in central London. Breakfast was delicious.”- • Business trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
Breakfast only opened at 8am on a Saturday. A 7am start would have been more convenient. The view from the room was to a back street so nothing to see. Not easy to find as you have to go up the stairs to the first floor to find the reception.
Breakfast was served in the pub next door and was delicious. The staff were very attentive and friendly. The location is fantastic, just next to Westminster Abbey and QEII centre. The room was comfortable.
Stayed in March 2024
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Reviewed: 15 March 2024
Irina
United States3 reviews9.0“We had a great time in London. Convenient location, accommodating hosts. My son fell in love with”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Restaurant servers were not pleasant with us. Thank goodness we ate there only once in the evening and once in the morning.
Location
Stayed in March 2024
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