83 Chiltern Street, Westminster Borough, London, W1U 6NF, United Kingdom
#155 of 1,011 hotels in London
Guests' ChoiceBased on 1271 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 3 June 2024
Helen
AustraliaThe room was a bit characterless. The bathroom was tiny, barely room to hang the towels let alone a horizontal surface for bathroom goods. Similarly the room. Our big suitcase ended up on the desk.
We enjoyed the excellent service, interesting menu and convivial ambience of the breakfast room. The hotel staff were consistenly helpful, cheerful and friendly - the kind who would stop for a chat. Lots of interesting breakout spots for sitting with a book or a drink around the ground floor of the hotel.
Stayed in May 2024
Reviewed: 30 May 2024
Nina
New ZealandSofa bed was uncomfortable. Big dip in the middle
Clean, central, friendly staff, dinner
Stayed in May 2024
Reviewed: 23 May 2024
Dina
EgyptThe sofa bed is a little uncomfortable however for the kids they didn’t complain at all
The hotel is nicely designed, new, spotlessly clean Room was nice size Location very nice Cute gesture with the kids welcome toys and books
Stayed in May 2024
Reviewed: 22 May 2024
Katarzyna
United Kingdomlocation
Stayed in May 2024
Reviewed: 21 May 2024
Michelle
IrelandFabulous hotel .
Stayed in May 2024
Reviewed: 20 May 2024
Samantha
United KingdomLocation staff cleanliness
Stayed in May 2024
Reviewed: 19 May 2024
Marc
BelgiumSlippery showed could be made more secure.
Well located, stylish, quiet.
Stayed in May 2024
Reviewed: 14 May 2024
Suneth
Sri LankaThe room could have been slightly larger for the price
The decor and basic facilities were great, great location as well with friendly staff
Stayed in May 2024
Reviewed: 14 May 2024
Ahmet
Turkeythe room is to small
Location and breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Kathleen
United KingdomFantastic location and the staff were really friendly and welcoming
Stayed in May 2024
Reviewed: 9 May 2024
Stephanie
United StatesNothing
Staff, food, everything.
Stayed in May 2024
Reviewed: 7 May 2024
Andym22
United KingdomClean, spacious room. Great location near Baker Street station. Lots of restaurants around. Helpful staff. Nice lobby to chill out. Board games for kids.
Stayed in May 2024
Reviewed: 6 May 2024
Jana
Czech RepublicGreat breakfast, perfect location, elegant interior
Stayed in May 2024
Reviewed: 5 May 2024
Ruqaya
Saudi ArabiaThe rooms a bit small the cleaning of the room service wasn’t that good
Location is great the rooms convenient I requested a quit room as I have sleep problems they offered me in the highest floor
Stayed in May 2024
Reviewed: 5 May 2024
Antoine
FranceNothing
Everything
Stayed in May 2024
Reviewed: 4 May 2024
Ken
United KingdomNothing
Lovely welcome from receptionist
Stayed in May 2024
Reviewed: 4 May 2024
Piotr
PolandRestaurant could serve food also in the gap between breakfast and lunch (even a limited menu would be nice)
Stayed in April 2024
Reviewed: 29 April 2024
Ruth
United KingdomNothing, I would book again in an instant.
The staff really did go above and beyond to personalise and make our stay fantastic.
Stayed in April 2024
Reviewed: 29 April 2024
Raidaa
United Arab EmiratesStaff behaviour
Everything depends on the level required
Stayed in April 2024
Reviewed: 29 April 2024
Lyn
United KingdomBreakfast wasn’t the best for £28 pp and we were sat 40 minutes before even receiving our coffee/juice and when we chased it up we were told we are extremely busy…..the service was poor unfortunately.
Property fabulous
Stayed in April 2024
Reviewed: 29 April 2024
Daniel
NetherlandsVery quiet, comfortable room. Large lobby area to meet friends, and excellent location. Good restaurant at the hotel where we had a nice late evening meal.
Stayed in April 2024
Reviewed: 28 April 2024
Chris
United KingdomBreakfast was abit of a miss. Not enough staff to cope with number of guests. Coffee never came and food was ok but nothing special.
Excellent service at front desk. attractive downstairs areas. Decent room with everything needed and very good location 5 mins from Marylebone High Street and 2 mins walk from Baker Street tube.
Stayed in April 2024
Reviewed: 22 April 2024
James
United KingdomThe welcoming and friendly staff were fantastic. Room was comfortable, clean and quiet.
Stayed in April 2024
Reviewed: 22 April 2024
Barber
United Kingdomna
From arrival, the hotel was amazing, with very helpful staff, room cleanliness and overall a great place to stay
Stayed in April 2024
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