62-64 Lower Sloane Street, Kensington and Chelsea, London, SW1W 8BP, United Kingdom
#177 of 1,016 hotels in London
Guests' ChoiceBased on 1763 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 27 May 2024
Turner
United KingdomPerfect location for Chelsea Flower Show. Room was clean, staff on reception very helpful. Food and service at restaurant was excellent.
Stayed in May 2024
Reviewed: 27 May 2024
Dawn
United KingdomVery spacious room, spotlessly clean, really big comfortable bed. Lovely bathroom, iron and ironing board in room. Really helpful and friendly staff. Outside terrace was lovely.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
United KingdomThe bed mattress was serious old and was lacking any firm body support.
Restaurant was excellent, roof terrace great vibe. Rooms were freshly decorated and clean.
Stayed in May 2024
Reviewed: 26 May 2024
Ahmed
United KingdomRoom we're a little small.
Great location Comfortable room Polite staff
Stayed in May 2024
Reviewed: 26 May 2024
Tim
United KingdomOur room was a little warm and the ac not available.
Staff are very friendly and helpful. Breakfast options very good and tasty. Location was excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Helen
United KingdomOur room overlooked the rear bar courtyard which was a little noisy until the bar shut but it wasn't late around 10pm it went quiet.
Perfect location for Chelsea flower show and Central to all tourist attractions
Stayed in May 2024
Reviewed: 25 May 2024
Ian
United KingdomNice atmosphere very chic friendly and exceptional staff
Stayed in May 2024
Reviewed: 24 May 2024
Julisa
SwitzerlandThere is no small fridge in the room.
Lovely room, very comfortable and quiet. Friendly staff. I didn't quite understand why there are 2 small reception desks in the lobby, it's confusing..
Stayed in April 2024
Reviewed: 23 May 2024
Michael
United KingdomThere was nothing not to like
A really beautiful boutique hideaway. Spotlessly clean and a very comfortable bed. Very quiet at night as we looked out over the school yard next door. Fantastic food and staff.
Stayed in May 2024
Reviewed: 23 May 2024
Jenny
United KingdomThe room was very comfortable, the bed especially. Shower was great. Very clean. Staff helpful and friendly. Restaurant was good, both dinner and breakfast. Location for Chelsea flower show fantastic.
Stayed in May 2024
Reviewed: 22 May 2024
Neil
United KingdomNothing, everything was great in general. Our room was smallish, but it had everything that was required.
Lovely staff. Food in the restaurant and bar was great and good quality, with breakfast being good value. Our room was very quiet. Mattress and pillows were great.
Stayed in May 2024
Reviewed: 22 May 2024
Elizabeth
United KingdomNothing I didn’t like
Excellent location. Friendly, helpful, welcoming staff. The room was small but perfectly formed, scrupulously clean and had everything you need. The breakfast room was busy, but they had plenty of staff and the service was extremely quick and efficient.
Stayed in May 2024
Reviewed: 15 May 2024
Pierre
Francecheck-in took forever
location is great, near many restaurants, coffee shops, stores, all facilities room was very small but comfy, the bed was a little small (we are used to King size) the temperature was difficult to change without activating the A/C Breakfast was OK
Stayed in May 2024
Reviewed: 15 May 2024
Lorraine
United KingdomSnug room very snug!
Superb location. Well decorated. Lovely terrace bar .
Stayed in May 2024
Reviewed: 15 May 2024
Mark
United StatesA little old with carpeted floors in the room. Showing it’s age
Location was great
Stayed in May 2024
Reviewed: 14 May 2024
Roger
United KingdomCheck in was slow
Comfortable bed and lovely bathroom
Stayed in May 2024
Reviewed: 8 May 2024
James
United KingdomLovely stylish room, great breakfast from 7am
Stayed in May 2024
Reviewed: 7 May 2024
Harriet
United KingdomNothing
Lovely staff, great location. Clean comfortable room.
Stayed in May 2024
Reviewed: 2 May 2024
Carolyn
United KingdomBed too hard for me
Stayed in April 2024
Reviewed: 29 April 2024
Lisa
United KingdomLocation
Stayed in April 2024
Reviewed: 27 April 2024
Barbara
United KingdomSize of the room - small
Cozy and nice atmosphere - renovated room
Stayed in April 2024
Reviewed: 25 April 2024
Jonathan
United KingdomReception staff could have been more helpful/efficient, had to wait around for a long time while the girl stood next to the lady I was waiting for stood idol at her computer
Convenience
Stayed in April 2024
Reviewed: 23 April 2024
Catherine
United KingdomMY SON WAS RUNNING THE LONDON MARATHON FOR CHARITY AND NEEDED TO EAT BEFORE BREAKFAST. HE JUST NEEDED TO BE ABLE TO EAT HIS PASTA AND HAVE SOME BAGELS TOASTED. HE WAS NOT ALLOWED TO TAKE HIS PASTA IN TO EAT. IT WAS A VERY SPECIAL EVENT AND I FELT THAT ON THIS OCCASION HE COULD HAVE BEEN ALLOWED IN TO EAT THE BREAKFAST THAT HE NEEDED AND ALSO HAVE A COFFEE IN COMFORT INSTEAD OF BEING BANISHED TO HS ROOM.
BREAKFAST WAS VERY NICE WITH A GOOD SELECTION. ROOMS VERY CLEAN. STAFF FRIENDLY AND HELPFUL ESPECIALLY THE CONCIERGE
Stayed in April 2024
Reviewed: 19 April 2024
Catherine
United KingdomMy sister and I loved the location, the building the comfort and the friendly staff
Stayed in April 2024
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