45 St Martin's Lane, Westminster Borough, London, WC2N 4HX, United Kingdom
#122 of 1,016 hotels in London
Guests' ChoiceBased on 4150 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
9.1
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End of dialog contentReviewed: 29 May 2024
Jonathan
Israelminibar wasn't stocked several days in a row. Bar closed one night for private function
great breakfast, restaurant, bar, very friendly staff.
Stayed in May 2024
Reviewed: 28 May 2024
Frank
GermanyStylish hotel, nice bar, very good location
Stayed in May 2024
Reviewed: 27 May 2024
Xavier
FranceThe rooms were advertised as soundproof which is why I booked that hotelhowever it was not, I was able to hear everything from the next room, the common areas and a little bit outside. I had to ask for a toilet brush which is kind of embarrassing, I understand that in some cultures they let the cleaning people handle it but not in all.
The location of the hotel is great, the street is full of theaters and next to the Operas. The hotel is modern, the room confortable and clean. All the staff were amazing and helpful except one, he was working during the breakfast and was not smiling nor friendly everyday. I caught him bullying his co-worker that seemed to be new and still learning despite him being extremely polite, smiling and friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Shavit
Israelservice on Sunday's morning breakfast was slow and confused. looks like lack off meneging or understaffed.
Stayed in May 2024
Reviewed: 26 May 2024
Sally
United KingdomThere was nothing you could have done better.
All the staff were very accommodating, nothing was too much trouble. Our room was amazing and within a 4 minute walk to all amenities.
Stayed in May 2024
Reviewed: 25 May 2024
Stefan
GermanyIt is quite expensive, but worth it if you are planning for something special!
Located in the middle of the buzzing Covent Garden, only a few minutes from Leicester Square and China town. Great breakfast in a great atmosphere.
Stayed in May 2024
Reviewed: 24 May 2024
Anna
AustraliaNothing
The location is fantastic but it’s the staff that make this hotel special. From Ali the manager, to Felix at breakfast, AJ and Fabio on the front desk, they showed care and kindness to help resolve an issue, which was very much appreciated!
Stayed in May 2024
Reviewed: 24 May 2024
Loraine
United KingdomN/A
Staff were exceptional- nothing was too much trouble,
Stayed in May 2024
Reviewed: 22 May 2024
Richard
United KingdomLocation
Stayed in May 2024
Reviewed: 22 May 2024
Bill
SingaporePrice - quite high for the room size Room is small and showing signs of wear and tear
Location, in the middle of the action in London, everything is walkable reasonably. Very near dining options for a family with young kids. Staff are very friendly and welcoming and delighted to see kids around
Stayed in May 2024
Reviewed: 22 May 2024
Alexandra
DenmarkGreat hotel in perfect location. The room is spacious and comfortable. Not noisy at all while in the center of everything. The breakfast delicious. And the staff very kind. I will definitely recommend it.
Stayed in May 2024
Reviewed: 21 May 2024
Jessica
AustraliaAmazing location, within walking distance of everything we wanted to see. Bedrooms were clean and comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Andre
AustriaBreakfast very good (a la carte, with small buffet), big nice room for 3 and very quiet on 6th floor.
Stayed in May 2024
Reviewed: 20 May 2024
Anita
United StatesView ( but we got the cheapest room so wasn’t surprised)
Modern hotel, excellent staff, great location.
Stayed in May 2024
Reviewed: 20 May 2024
Manuel
United StatesThe Location is great, service, the staff Ilideo is great for recomendations.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
IsraelOne of my requests was bathtub. I got anatomies response that the hotel will do its best but Cabot promise. The hotel didn’t answer that at that category they don’t have bathtub .only arriving at the desk we “got the opportunity” to pay much more, for higher category which had buthtub. We had to be announced in advance that at that category DL king- there is no option of buthtubWe had a nice st
Stayed in May 2024
Reviewed: 19 May 2024
Jessica
United StatesHallways and elevator felt tired.
Great location. Comfortable rooms.
Stayed in May 2024
Reviewed: 15 May 2024
Mb0823
United StatesGreat location, great rooms with great service. Could not have been happier with our selection.
Stayed in February 2024
Reviewed: 13 May 2024
Reinhard
Germanystill a nice design by Philip Stark ... Ian schrager hotel. top lage
Stayed in April 2024
Reviewed: 12 May 2024
Kerri
United KingdomPrice
Location
Stayed in March 2024
Reviewed: 10 May 2024
Sebastian
United KingdomFrom the moment we arrived to the point of checking out all staff were incredibly friendly and helpful. The hotel is fresh and modern in style, soft lighting in the corridors has a welcome calming effect leaving you feeling relaxed by the time you get your room. The room (Garden room double) was clean and spacious with a lovely comfy bed to slip into after a day of sightseeing. We would highly recommend this hotel as it sits in the middle of the vibrant theatre district with plenty of eateries in short walking distance.
Stayed in May 2024
Reviewed: 10 May 2024
Nancy
United StatesCentrally located, the room was spacious and clean. The staff was friendly and attentive.
Stayed in May 2024
Reviewed: 9 May 2024
Rok
SloveniaThe wiew from the window to the roof of the hotel was quite a sad one. Maybe put some gravel atop of it to make it look nicer :)
The central location is the best. The staff is really accommodating and professional. The bathroom is spacious and well equipped. LED lights give a spacy vibe around the bed.
Stayed in February 2024
Reviewed: 9 May 2024
Vinnie
United KingdomGreat decor, clean and great location
Stayed in May 2024
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