Room was very small so alarm went off when we showered . Friends had complimentary biscuits and crisps in their room and we had nothing not even any milk for a cup of tea

Stayed in October 2023

Staff were all very nice, Breakfast was busy because all guests decided to eat at the same time, we were a 3 and there was no table available, only a 2, when I suggested just adding a chair to the table of 2, there was no hesitation, if we were happy with that, problem solved for us as we did not have to wait for a bigger table to become available.

Stayed in October 2023

I have no negative comments to make.

Thoroughly enjoyed our stay. Very helpful staff, breakfast was very good.

Stayed in September 2023

Restaurant overpriced and food not that great

Staff friendly and helpful and hotel in beautiful surroundings

Stayed in September 2023

We had booked a superior deluxe king for a special treat for ourselves on a birthday weekend but I was called on the departure morning to be told the room wasn’t available and they had to down grade the room to a standard double that was a bit tired. No reduction in price but a bottle of Prosecco in the room and the offer off an evening meal with 20% discount. However we weren’t staying in to eat as there was food at the party. The standard room was comfy enough but small and dark as it had no view as it looked onto another part of the building that was very close. It just felt quite claustrophobic. So I did not consider it value for money.

The Grounds are spectacular and it was great we got a window seat at breakfast. The bed was comfy and the room was very clean.

Stayed in September 2023

Bathrooms very tired

Easy to find, nice ground

Stayed in September 2023

Nothing!

Fantastic! Everything was spot on!

Stayed in September 2023

No pre warning to book dinner as the restaurant gets busy

Amazing hotel, although it's a little tired in places, it's an amazing location and setting. My sleep was great.

Stayed in September 2023

The room was comfortable enough but the bathroom heated towel rail was switched off and didn’t work and lights far too bright. A fridge bar would be a welcome addition to the room

Pretty much everything! Loved the hot tub and sauna. The bar/restaurant was vg too. Food was great 👍.

Stayed in September 2023

The heated towel rail didn’t work!! Some rooms bit drab. A fridge/minibar would have been good 👍

Traditional with Vg Scottish background music Stunning building with beautiful surroundings Fabulous hot tub 🛀 outdoors and sauna beside it.

Stayed in September 2023

No complaints

We booked a double room but on arrival we were upgraded to an absolutely gorgeous room with a four poster bed. I loved it.

Stayed in September 2023

it was just too hot, not the hotels fault

the location and staff were amazing

Stayed in September 2023

Our bathroom floor was a disgrace.Neither my husband or myself wanted to take a shower because of the state of the floor

everything except our room

Stayed in September 2023

The standard double room is extremely small

Friendly Clean Staff go the extra mile Rooms well appointed for all needs Spa excellent Very good food We will be visiting again

Stayed in September 2023

The swimming pool and spa areas are a little tired looking. Staff seemed to be running about doing anytbigg bf but serve us. Took 30 minutes to take our dinner order. Had to the remind them to bring our drinks over. Then we had to get up to pay after waiting on someone bringing us our bill. Only to find four of them around reception chatting

Beautiful setting and lovely decor. Great menu for food

Stayed in September 2023

👍

Clean swimming pool and gym. Nice personnel

Stayed in September 2023

Our stay here was fantastic. The room was clean and bed very comfy. It is a beautiful place to stay with friendly staff. Breakfast was amazing. We were having a great stay until the last night when we were out walking our dog. As our dog was mid-toileting on the grass, some old man in a silver Mitsubishi jeep roared at me "I better not let that dog mess" The dog was mid-pooing, me standing there with my poo bag loaded ready to lift it up. The thing is, the old man who hurled this comment at me as he drove past was on duty behind the reception desk the next morning. I was obviously picking up his mess, and had paid £20 per night extra for the privilege of having our dog there, AND selected pet friendly from the booking.com website. If the old plonker doesn't want dogs there, he shouldn't advertise the hotel as being pet friendly 🤔 Apart from that, great place but unlikely to ever return.

The food

Stayed in September 2023

There's nothing not to like - however please be mindful that the spa facilities are good but not very large and there are children at the hotel who may be in the pool/making noise during peak times, so recommend timing visits to the spa in the morning. The spa diary for treatments also fills up quickly so do book well in advance. You do need a car to get around with ease and I recommend you have a clear idea of the places you'd like to see before you book as the staff aren't always prepared to provide recommendations for walks/places to go and may need to run an Internet search for you instead. The food is also pricey compared to the local places - we were charged £10 for a sandwich each (a simple cheese sandwich or an egg mayonnaise sandwich) and 15 gbp per head for breakfast. In comparison J G Ross has a location a few mins drive away which is homely, large with great parking and much cheaper for the same food (we paid around 12 gbp for a sizeable breakfast for 2 people).

Thainstone House is beautiful and was a lovely stay - the rooms were large cosy and comfortable and the staff were really friendly. Looks like most of the rooms are dog friendly so if you have a pooch this is a great place for a get-away! The food served in the Stockdale Bar was delicious for dinner - I didn't try the formal dining room but I'd be fairly certain this was great too.

Stayed in August 2023

Bathroom was dated and lacked any counter space. Not enough hooks for towels and robes. Wardrobe hanging height was insufficient, so long dresses got crinkled. Coat hooks on wall would also have been handy. Breakfast was a mixed bag - the 'fresh' smashed avocado looked and tasted like something from Tesco. But meaty stuff was very good.

Location and surroundings are beautiful. Room was spacious and bed large and comfortable. Staff were friendly and helpful. Chess table in lounge was great. Spa area very nice and easily accessible.

Stayed in August 2023

Friendly staff and a lovely location . Excellent breakfast.

Stayed in August 2023

Swimming pool, shower in bathroom and the very friendly staff

Stayed in August 2023

Dinner was tasty but rather expensive for what we got.

Very friendly efficient staff . We like the relaxing atmosphere

Stayed in August 2023

The room had a weird small window which looked out onto the roof area were there were fans running also the too was a bit stuffy even with the fan.

2nd time staying and found the grounds peaceful and the building attractive, I never used the spa facilities this time but used both bars and sampled the food with was excellent quality, also the bed was incredibly comfortable

Stayed in August 2023

Room was small

Food breakfast and evening meal was fantastic

Stayed in August 2023

Room very dark and tired looking, walls got marks on them could do with a repaint. Very warm room no air cos of location of room and no view .

Stunning location

Stayed in August 2023