1 Princes Street, Old Town, Edinburgh, EH2 2EQ, United Kingdom
#4 of 169 hotels in Edinburgh
Guests' ChoiceBased on 1730 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.5
Staff
9.7
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 24 December 2023
Julie
United KingdomCentral location. Amazing staff.
Stayed in December 2023
Reviewed: 18 December 2023
Madeleine
United KingdomI honestly can’t think of anything I didn’t like if I had to say something it would be too many stairs to the spa going down is great but coming up is a killer
Very central to everything and right near the station lovely spa it was very clean the beds were really comfortable the breakfast choice was great and also room service menu we also went to number one restaurant had the 7 course meal which was outstanding would definitely stay there again.
Stayed in December 2023
Reviewed: 18 December 2023
Trengove
SingaporeMy view
I love how attentive the staff are, and the little things like putting a cable tie on my phone charger beside the bed.
Stayed in December 2023
Reviewed: 16 December 2023
Johannah
United StatesThe view from our room was a brick wall, a bit disappointing for the price of this hotel to get one of the rooms with no city view.
Nice location right next to Waverly station and the Scott monument. Tea time was the best part of our stay!
Stayed in December 2023
Reviewed: 16 December 2023
Ronald
United KingdomLocation, history of the building, staff.
Stayed in December 2023
Reviewed: 12 December 2023
Nicola
United KingdomFantastic service from all of the staff, nothing to much trouble, hotel immaculate.
Stayed in December 2023
Reviewed: 12 December 2023
Gerard
United KingdomCan’t think of anything
The whole experience from arrival to departure was luxurious, helpful, efficient, welcoming
Stayed in December 2023
Reviewed: 10 December 2023
White
United KingdomThe lift down to the spa didn’t work which was disappointing
Superb service from all the staff
Stayed in December 2023
Reviewed: 8 December 2023
Akkomon
JapanNothing.
Location is excellent, room is good. We had dinner at Number One, which was also very nice. Overall, excellent place to stay and would love to come back.
Stayed in November 2023
Reviewed: 7 December 2023
Janice
United KingdomDidn’t have it
Stayed in December 2023
Reviewed: 5 December 2023
Weaver
United KingdomWe did not eat at the hotel
Stayed in December 2023
Reviewed: 4 December 2023
Wadha
Qatarnothing!
Every thing was exceptionally amazing! location is very convenient and the rooms were spectacularly clean and tidy. The Balmoral will always be my go to Hotel when in Edinburgh. I will definitely come back next time.
Stayed in November 2023
Reviewed: 30 November 2023
Duncan
United KingdomNo issues whatsoever
Everything in the hotel is designed around the guests and their pleasure.
Stayed in November 2023
Reviewed: 29 November 2023
Avie
United Kingdomaverage room
average room
Stayed in September 2023
Reviewed: 23 November 2023
Kimberly
United KingdomFelt little overpriced. Anniversary surprise was a biscuit 🤦🏻♀️and wished they hadn’t bothered!
Excellent location right next to train station. Friendly guy on the door! Comfortable bed.
Stayed in October 2023
Reviewed: 20 November 2023
Mark
United KingdomNothing
A one night stay for a bit of a birthday treat . Hotel very traditional . Great room Bed really comfortable,I found bathroom to be very luxurious,with its deep huge bath . But the staff are it’s biggest asset, Very attentive and professional ,nothing is too much trouble.
Stayed in November 2023
Reviewed: 13 November 2023
Susan
United KingdomThe hotel location was perfect, very clean and a beautiful building. Staff very friendly , helpful and professional.
Stayed in November 2023
Reviewed: 12 November 2023
Tony
United KingdomThe government should do something about cleaning the street.
Everything was just right
Stayed in November 2023
Reviewed: 12 November 2023
Evgeni
BulgariaWonderful place with pleasant atmosphere ! Nice rooms, very good restorants, polite and professional staff. Little surprising gifts. Perfect location.
Stayed in November 2023
Reviewed: 10 November 2023
Ahmed
United Arab Emiratesalthough the price is a little higher than usual in a 5 star hotel but the truth is you get the right setting that you needed and will definitely be taken care of by the incredible staff
- Location is perfect - the staff are professional - check in and check out is buttery smooth - the premises was a wonder - valet assistance is perfect - the fridge was cold - room service is impeccable - cleanliness is great
Stayed in November 2023
Reviewed: 7 November 2023
Denise
United KingdomThe hotel service charge on top of your stay £17.50 for one night
Lovely food bedroom very comfortable
Stayed in November 2023
Reviewed: 7 November 2023
Stephen
United KingdomI can't say that there was anything we disliked at all during our 2 night stay.
The service from start to finish was exceptional. The facilities were incredible also.
Stayed in November 2023
Reviewed: 4 November 2023
Charles
United KingdomWe were surprised at how so-so the brasserie was. Staff were super but the menu is pretty uninspiring.
First room we were given was fine, bar outstandingly inadequate storage for two people for two nights-Premier Inn would have been ashamed! However hotel redeemed itself magnificently by moving us and our luggage without question to another more commodious suite. Well done!
Stayed in October 2023
Reviewed: 4 November 2023
Nasser
Saudi ArabiaNothing
Everything
Stayed in November 2023
Reviewed: 30 October 2023
Samantha
United KingdomPasta on the menu for adults please.
The food was wonderful and the rooms so comfortable and luxurious. The bathrooms were exceptional. The staff were incredible kind and nothing was too much trouble.
Stayed in October 2023
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