8 Balderton Street, Brown Hart Gardens, Westminster Borough, London, W1K 6TF, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 212 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
8.5
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 December 2021
Elmarie
United Arab Emiratesthe service.
Stayed in December 2021
Reviewed: 28 November 2021
Donna
United KingdomRemembering my partners birthday and putting a birthday cake in our room. Thank you.
Stayed in November 2021
Reviewed: 27 November 2021
Luis
Puerto Ricolocation
Stayed in November 2021
Reviewed: 24 November 2021
George
United KingdomPerfect. Exceptional service.
Stayed in November 2021
Reviewed: 22 November 2021
Christina
Greecenothing
excellent service the staff were top professional and extremely accommodating
Stayed in October 2021
Reviewed: 22 November 2021
David
United Kingdomcan’t think of anything we would change.
everything ! fantastic staff and the quality and cleanliness of the hotel shone through.
Stayed in November 2021
Reviewed: 15 November 2021
Yoora
United Statesit was so noisy during the day.
Stayed in November 2021
Reviewed: 15 November 2021
Linda
United KingdomThere was nothing we did not like
Everything was excellent as you would expect from a hotel of this standard. The staff were so helpful, polite and friendly. Everything was so luxurious and the service, room and food excellent. The 1930s art decor was wonderful and was the main reason we chose the hotel, having visited for function some time ago.
Stayed in November 2021
Reviewed: 30 October 2021
George
Greecebest people
Stayed in October 2021
Reviewed: 30 October 2021
Sattam
KuwaitNothing
Excellent Service Everybody was helpful
Stayed in October 2021
Reviewed: 24 October 2021
Tracey
United KingdomAbsolutely nothing
Staff were so attentive. Hotel in wonderful location and the attention to detail is superb
Stayed in October 2021
Reviewed: 24 October 2021
Lisa
United KingdomMy room didn’t have a bath
Colony grill amazing food
Stayed in October 2021
Reviewed: 24 October 2021
Alaa
Kuwaitevery things
Stayed in October 2021
Reviewed: 2 October 2021
Thomas
United KingdomNothing
The staff were faultless
Stayed in September 2021
Reviewed: 25 September 2021
Lancaster
United KingdomStaff, location, bar
Stayed in September 2021
Reviewed: 7 September 2021
Nirmitee
United StatesRooms were small but I guess it is expected given the location.
Location is fantastic and the staff is warm and friendly. Felt like a family.
Stayed in September 2021
Reviewed: 27 December 2023
Duncan
United KingdomThe room was small - dated not good value compared to other 5* properties that are less ££ a night No complementary water in the room either !
The location and ground floor decor
Stayed in December 2023
Reviewed: 23 February 2023
Ghadah
United Kingdomservices, reception
location
Stayed in February 2023
Reviewed: 20 November 2022
Daryl
United Arab Emiratesappalling view from the bedroom , all blocked off not acceptable for a room at the price paid
Stayed in November 2022
Reviewed: 28 March 2022
Anastasia
United StatesThe blonde girl at the reception rudely reacted to constructive remarks about the fact that someone's hair was not removed in the shower in the spa area in the locker room for two days in a row. According to the schedule, the SPA opens from 08:00, but every time I had to ask to be opened, because the doors were closed.
Stayed in March 2022
Reviewed: 4 December 2021
Anthony
United KingdomNo decent beer in bar!
Location,excellent Bar layout.
Stayed in November 2021
Reviewed: 26 April 2023
Anonymous
GreeceIt doesn’t have one more restaurant inside the premises in order to choose something different for dinner but this is minor. it is not so big as a premise as other hotels.
The location is excellent , 150 meters from Selfridges store and also in a great area of London anyway. The staff was very professional , always eager to help you or solve any problem you have, so was the concierge , always with suggestions to give you for restaurant etc. Staff is working there for long periods of time so it is a good cooperating team which is obvious at the customer. Everybody always greed you in the premises like you are special. The car of transportation is almost always available for you ( e class Mercedes ) Breakfast was great , not a buffet but personalized. Gym is very comfy with Technogym equipment. Spa premises is fine with cold pool ice plunge bath! Concluding , the Beaumont has nothing to be jealous from a Four Seasons Hotel , it is the same at great price.
Stayed in April 2023
Reviewed: 28 May 2024
Matt
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Graham
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Linda
United KingdomThere are no comments available for this review
Stayed in April 2024
Cıralı, Turkey
Oklahoma City, USA
Nai Yang Beach, Thailand
Limassol, Cyprus
Candidasa, Indonesia
Marina, Croatia
Kvasy, Ukraine
Geelong, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content