Stopped serving breakfast too early

Good location

Stayed in May 2024

Nothing really

Very clean and comfy beds

Stayed in May 2024

Swimming pool changing area a bit tired, with Lockers that need a bit of maintenance.

Welcoming and attentive staff. Well-appointed room. Good restaurant. Swimming pool. Good location for easy drive to central Lincoln.

Stayed in May 2024

Extra charges for room service.

Very convenient for location of training we were attending

Stayed in May 2024

My menu choice but was sorted to my satisfaction by the restaurant staff.

Room size, friendliness of staff, cleanliness of room and public areas

Stayed in May 2024

Bit dated in parts

Easy access from the motorway we stopped off as part of a longer journey

Stayed in May 2024

Decor a bit tired and dated but that's only a cosmetic issue. Not really a problem and everything else was great. But no need to change towels every day (I finally worked out using the Do Not Disturb sign as my room didn't need doing daily). The jacuzzi wasn't working for the whole time I was there (5 days) which was a bit disappointing. But that didn't spoil my stay!

Food good quality and fair choice on menu. Pool.and gym facilities, sofa in room, helpful and friendly staff on reception and in the restaurant. Comfy bed and good quality duvet and pillows.

Stayed in May 2024

Friendly helpful staff Clean Free parking

Stayed in May 2024

No timer in the sauna, the spa bath was broken more times than it was working with no indication if, it was going to be fixed or when. the lockers in the changing room require replacing as most don't lock.

breakfast great, good quality items well cooked and presented. mains at dinner great,very well presented, full of flavor and pipping hot, sweet disappointing after a stunning main, so will not rate this dish. Our room was outstanding for comfort,size and clean in every corner, loved our stay. The public toilets were spotless and fresh.

Stayed in May 2024

The shower in our room was very hot even on the coolest setting

Lovely friendly staff. Swimming pool was quiet.

Stayed in May 2024

Room. We had an Executive King Room which has “a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a sofa”. There was only a sofa which was not well positioned to watch the TV, with no other armchairs. The safe did not work. The coffee facilities were on an inconvenient small shelf. An ironing board was hanging on the wall next to them. The general appearance of the room was shabby. The hot water tap produced scalding water and we were not able to use it, and were told it could not be fixed. We had a discounted advance booking, but at the standard room rate this would have been very poor value for money.

Staff - all were friendly and helpful. Evening meal - the evening meals were all good to excellent. Bed - very comfortable Location - excellent for getting to places across Lincolnshire.

Stayed in May 2024

Excellent room, good swimming pool, excellent staff.

Stayed in May 2024

The night time staff weren't overly friendly and didn't really appear like they wanted to be there! Just a bit of a smile would be nice.

Ideal location, plenty of parking

Stayed in May 2024

The only thing that was confusing was some of the spa facilities you had to pay extra.

Excellent location, staff were friendly and helpful. Really nice that you could use the swimming pool on the day you checked out.

Stayed in May 2024

Lack of bacon at breakfast. But not too bothered about bacon. Pillows were awful. Bad neck when woke up. Glitter all over the carpet. I guessing quite hard to hoover up

We were very lucky to have a free upgrade, which was a lovely room was very spacious and very clean. Unfortunately the jacuzzi didn’t work. But as it was unexpected we weren’t to bothered. But if paying for the room would have been gutted. Great place/area Breakfast good. Calories on all hot food, which I like.

Stayed in May 2024

It's a shame really the mattress had seen better days bedding pillows lovely but desperately needed a new mattress

Loved it all

Stayed in May 2024

Very good breakfast. Laptop died and staff located a computer repairer and it was fixed within an hour.

Stayed in April 2024

All the staff were very helpful and friendly, room was clean and comfortable, evening meal was good except the peas were just too a la dente for me, the breakfast was very good and plentiful all round a very good experience thank you

Stayed in May 2024

Food in restaurant was not good. Curry was out of a jar not home made. Did not eat in restaurant again. Sandwich was worse than an old British rail sandwich. Changing rooms in pool need updating

Staff were good and room was big. Pool was good size too.

Stayed in May 2024

The pool changing rooms were not very clean at all, the sauna area looked dirty, the pool area had a funny smell

The bed, the staff, the pool, the jacauzzi

Stayed in April 2024

Rooms a little tired, cracks in the ceiling.

Close to intended destination

Stayed in April 2024

There was nothing I didn't like.

The location was very good and the room was spacious and very clean.

Stayed in April 2024

Didn't stay for breakfast, as had it before and it wasn't up to expectations, others that did stay said it wasn't good at all, weird pillows, huge but no support, overpriced for simply somewhere to sleep

Location, clean room

Stayed in April 2024

The hotel does not have the more modern facilities in the room one has come to expect when staying regularly in hotels around the cities.

Staff were very pleasant and helpful

Stayed in April 2024