Sea Road, St Austell, PL25 3RD, United Kingdom
#6 of 12 hotels in St Austell
Guests' ChoiceBased on 932 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
9.0
Staff
9.3
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 26 May 2024
Openshaw
United Kingdomthe bed in room 8 is coming to the end of its 10 year life as you are aware, after trying for nearly 15 minutes I COULD NOT GET ANY HOT WATER FOR THE SHOWER. shower in room 3 was excellentlast I do not like the wooden tables in the dining room. The room does not look right without the white table clothes .
The new bar area very smart
Stayed in May 2024
Reviewed: 25 May 2024
Warwick
SwitzerlandGreat location and beautiful spot on the cliffs
Stayed in May 2024
Reviewed: 24 May 2024
Rob
AustraliaBreakfast a little ordinary considering the quality of the hotel
Great Hotel
Stayed in May 2024
Reviewed: 20 May 2024
Jessica
United KingdomI thought the drinks were too expensive .. which I found unnecessary. But no other complaints
The position is wonderful. The atmosphere easy and warm . The room was comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomCleaners knocking on my bedroom door at 9am to service my room… they were noisy in corridors from 8.30. There were no do not disturb signs in room which I could put on door handle, needed my zzzz after a long drive.
Friendly staff. Nice hotel and lovey spa location, well kept. Bar drinks were not overly extensive and dinner was lovely.
Stayed in May 2024
Reviewed: 12 May 2024
Dzmitry
Lithuania-
Incredible location with stunning views. The hotel offers plenty of places for leisurely walks, which is perfect for those who enjoy nature. The staff is polite and welcoming, adding to the overall excellent experience. The view from our room was absolutely beautiful, enhancing our stay even further. Both breakfast and dinner were top-notch, with a great selection of delicious options. Additionally, the availability of parking, a spa, and a swimming pool made our stay convenient and relaxing. Highly recommend for a memorable getaway!
Stayed in May 2024
Reviewed: 11 May 2024
David
United KingdomNothing.
Fantastic location, fantastic service, great food, and a lovely spa. Loved everything.
Stayed in May 2024
Reviewed: 9 May 2024
Peter
United KingdomWalk to the beach- we can’t cope with steep hills
Location
Stayed in May 2024
Reviewed: 7 May 2024
Bev
United KingdomAs always, being a solo traveller, you’re put in a tiny room with a single bed. Us single people don’t sleep in single beds at home.
Great location next to the sea. Staff really helpful. Everything clean and spotless.
Stayed in April 2024
Reviewed: 6 May 2024
Bates
United KingdomFound food and drinks to be quite pricey.
Breakfast was very nice. staff was exceptionally friendly especially staff in the bar area especially Tinesha. Everyone was so friendly from cleaners to reception to spa staff .
Stayed in April 2024
Reviewed: 5 May 2024
Olivia
United KingdomRoom had an adjoining door which was not in use but meant you could hear the room next door.
The hotel was perfectly situated for an event on Carlyon Bay - the facilities were great and we enjoyed using the spa and the outdoor pool! Sea view from the room was great and nothing was too much to ask from the staff - all very welcoming
Stayed in May 2024
Reviewed: 4 May 2024
Peter
United KingdomNothing
Beautiful hotel in lovely surroundings The staff were very friendly. Nothing was too much bother
Stayed in May 2024
Reviewed: 30 April 2024
Danielle
United KingdomNothing
We loved our 2 night stay in our beautiful sea view room. The hotel was immaculate and staff professional and friendly. Breakfast, food, cocktails and spa were all perfect. Thank you
Stayed in April 2024
Reviewed: 27 April 2024
Potop
RomaniaIs no such thing
The green spaces
Stayed in April 2024
Reviewed: 27 April 2024
Pauline
United KingdomRooms are excellent, staff are very friendly and helpful, food wonderful.
Stayed in April 2024
Reviewed: 26 April 2024
Marina
GermanyGreat location, beautiful beach. Amazing food! Spacioys rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Chris
United KingdomSmall but perfectly formed room (101) a bit hot despite no heating and window open. It was only April and still cold outside. Would benefit from air con or a window that opens further (security tether perverted opening enough to get air flow.).
Beautifully kept hotel. Exceptional staff.
Stayed in April 2024
Reviewed: 22 April 2024
Christine
United Kingdomoverpaid on booking.com I should of booked through hotel direct
all excellent
Stayed in April 2024
Reviewed: 19 April 2024
Brian
United KingdomCompact room ,noisy neighbours (not the hotel’s fault) Perhaps signage to tell us how to access coastal walk
Location ,coastal walk to Charlestown.Excellent breakfast ,good choice and quality.
Stayed in April 2024
Reviewed: 19 April 2024
Geoff
NorwaySmall lift.
Lovely atmosphere, good food.
Stayed in March 2024
Reviewed: 18 April 2024
Stephen
United KingdomRoom was quite small for the price despite the fabulous view. The tiny lift needs to be changed for the older guests.
Amazing sea view and excellent food in the restaurant for a visit to the nearby Eden project.
Stayed in April 2024
Reviewed: 16 April 2024
Gareth
United KingdomCustomer service was very good and treated the way you want to be treated.
Stayed in April 2024
Reviewed: 15 April 2024
Alexandru
United KingdomGreat location, very close to a very nice beach. The spa is really good and it was a great experience overall. The hotel restaurant is also very good quality.
Stayed in March 2024
Reviewed: 14 April 2024
Gordon
United KingdomStacks of choice& well presented nothing really nice short break
Stayed in April 2024
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