Reviews of The Coach House Inn 4 stars
39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom
#9 of 33 hotels in Chester
Guests' ChoiceReview score
Based on 1130 hotel reviews
8.7Score breakdown
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Cleanliness
8.9
-
Comfort
8.9
-
Location
9.7
-
Facilities
8.8
-
Staff
9.5
-
Value for money
8.7
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Free WiFi
9.1
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Reviewed: 4 December 2023
Nicky
United Kingdom6 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The room felt a little empty as so big
Location and view from room
Stayed in December 2023
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Reviewed: 30 November 2023
Brian
United Kingdom25 reviews8.0“The location is excellent, all the staff are friendly and welcoming. We only ate breakfast here, but so good. Would cert”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location and friendly staff
Stayed in November 2023
-
Reviewed: 29 November 2023
James
United Kingdom18 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
A lovely place clean and very festive whould book again
Stayed in November 2023
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Reviewed: 28 November 2023
Mountain
United Kingdom2 reviews10“Exceptional stay with fabulous service”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The location was perfect. Staff are all extremely helpful and friendly. Information given about car parks and prices prior to arrival was a great help. Food was fantastic and rooms just what was needed.
Stayed in November 2023
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Reviewed: 25 November 2023
Patricia
Isle of Man9 reviews9.0“The perfect place to stay in Chester”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
There was nothing we didn’t like
Everything about the coach house was perfect, we had a lovely stay. The staff were very welcoming, breakfast was delicious, also the dinner we had booked . The room was lovely and location was perfect, right in the centre
Stayed in November 2023
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Reviewed: 25 November 2023
Martin
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The only complaint was the Breakfast . English I think it had been cooked and left for a while warming up .....I never moan but Ten pounds for Breakfast ,should deliver freshly . . cooked . ..
Location perfect .Breakfast was usual , cereal fruit and yogurt .Cooked Breakfast was okay but when we stay again ,we would not stay for Breakfast .. .The rooms were as expected .comfortable spotless and everything we needed for a short break .The staff were lovely , very polite and helpful .We came by train .and got a Taxi from station ...Five pounds excellent stopped outside The coach House perfect ...really enjoyed our stay for Christmas markets and parade ... .Will definatly stay here again ... ..
Stayed in November 2023
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Reviewed: 24 November 2023
Westhead
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Next time will request a lower floor as husband struggles with stairs but only booked late. Absolutely not the fault of the coach house but will think ahead in future
Location Friendly helpful staff
Stayed in November 2023
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Reviewed: 23 November 2023
Sandra
United Kingdom9 reviews8.0“Enjoyed stay”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Room needed update in paintwork / carpets Very tired Noisy from upstairs
Ideal location Staff friendly
Stayed in November 2023
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Reviewed: 20 November 2023
Hazel
United Kingdom1 review10“Enjoyed the overnight stay everyone friendly”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Friendly
In the centre
Stayed in November 2023
-
Reviewed: 17 November 2023
Jackie
United Kingdom37 reviews2 helpful votes8.0“Very good location lovely comfortable bed and rooms were very clean and comfortable noise in the morning from deliveries”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Noises in the morning from delivery’s
Location
Stayed in November 2023
-
Reviewed: 9 November 2023
Wayne
United States6 reviews9.0“Kept bar open for me at 1pm, very friendly”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff great, breakfast good
Stayed in November 2023
-
Reviewed: 7 November 2023
Vernon
United Kingdom3 reviews10“Halloween overnight stay -”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
Can't think of anything to improve our experience.
The Coach House is located in the main cultural, shopping and hospitality area of the city. We parked the car in the new multi-story about 50 yeards walk away. Our room overlooked the busy square by the Cathedral where the University graduation cermonies were taking place during our stay. Great to see the proud parents coming into the hotel with their offspring in their uni gowns. Chester Visitor Centre is almost next door for inspiration. It was Halloween and so there was plenty of revelry later that evening. The bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just outside. Even with all this going on it was very quiet in our room (room 2). We had a mid afternoon meal before check in and very sustantial full English breakfast in the hotel before our departure, excellent table service and freshly cooked wholesome food. Sausages are some of the best I've tasted. Enormous comfortably firm bed, scrupulously clean bathroom with instant hot water and tea making facilities made our stay perfect in every way. Oh and the bar downstairs was handy - Wainwrights recommended.
Stayed in November 2023
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Reviewed: 4 November 2023
Ani
Bulgaria30 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The kids' bed was on the floor.
The location
Stayed in November 2023
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Reviewed: 1 November 2023
O`connell
United Kingdom1 review10“Superb”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There was nothing I didn't like
Far exceeded expectations. Excellent value for money. Room was huge. Very clean and warm. Staff very friendly and efficient
Stayed in October 2023
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Reviewed: 31 October 2023
Helen
United Kingdom2 reviews8.0“Very enjoyable.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
Bathroom needed a little attention - grouting on floor missing in places, shower hose needed cleaning and shower corner rack was rusty, Electric extension leads were not working although there were enough sockets for this not to be a problem.
Excellent location. large room even with extra bed, good facilities in room and very friendly, helpful staff.
Stayed in October 2023
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Reviewed: 26 October 2023
Dawn
United Kingdom2 reviews9.0“Very enjoyable”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was really nice .. location was great and the staff were excellent
Stayed in October 2023
-
Reviewed: 24 October 2023
Scott
United Kingdom1 review10“I needed somewhere in the centre of Cheshire that wouldn’t cost a fortune, and it’s exactly that”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really
Perfect location
Stayed in October 2023
-
Reviewed: 22 October 2023
Gill
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Fab location, right in the heart of things, but couldn't hear anything from streets and had a great night sleep. Room was really good size and had everything you could need Great breakfast
Stayed in October 2023
-
Reviewed: 21 October 2023
Claire
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Excellent place staff really good experience
Stayed in October 2023
-
Reviewed: 18 October 2023
Keith
United Kingdom83 reviews1 helpful vote10“Great place to stay”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
Nothing
Great place to stay right in the middle of city centre
Stayed in October 2023
-
Reviewed: 16 October 2023
Emma
United Kingdom15 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bathroom could do with a little refurb
Great location,right in centre. Big comfortable room
Stayed in July 2023
-
Reviewed: 14 October 2023
Dianne
Australia44 reviews1 helpful vote8.0“Perfectly located for a short stay in Chester”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The room wasn’t well lit and was a bit too hot
The staff were very friendly and helpful and the food was very good. Perfect location as well.
Stayed in October 2023
-
Reviewed: 9 October 2023
David
United Kingdom4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Room a little dark. Cheap loo roll!
Friendly staff and good location
Stayed in October 2023
-
Reviewed: 9 October 2023
Siu
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Convenient. Close to Chester market and Cathedral.
Stayed in October 2023
-
Reviewed: 7 October 2023
Nicola
United Kingdom4 reviews10“Loved it, would definitely recommend and would stay there again.”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
The staff were superb. I met four of them and all were super helpful, went above and beyond and all with a friendly smile. The internet wasn't great, it kept dropping. I was on the top floor though. Location was amazing and despite being smack bang in the centre, it was quiet at night. The pub has last orders at 22.30.
Stayed in October 2023
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