St Peters Church Yard, Northgate Street, Chester, CH1 2HG, United Kingdom
#33 of 33 hotels in Chester
Guests' ChoiceBased on 714 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.2
Facilities
7.7
Staff
8.7
Value for money
8.1
Free WiFi
7.6
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End of dialog contentReviewed: 30 May 2024
Diane
United KingdomThe overpowering smell of bleach when you walked in . Door handle was hanging off front door. The lighting was very poor in the Shelley suite . The beds were the smallest most uncomfortable beds we’ve ever slept in and we nearly left early because of bad backs .
The bathroom was spacious . However in one of the sinks the plug was missing which wasn’t safe when changing contact lenses .
Stayed in May 2024
Reviewed: 21 May 2024
Renwick
United KingdomThe sash window in the bathroom had no mechanism to keep the window open, and it came down and trapped my finger causing a large injury that required medical attention. I've attached a photo in the bathroom section
Location and large room
Stayed in May 2024
Reviewed: 20 May 2024
Hallam
United KingdomLocation and rooms
Stayed in May 2024
Reviewed: 16 May 2024
Glenn
United KingdomAs above
Nice place to stay breakfast was horrendous mostly burnt
Stayed in May 2024
Reviewed: 2 May 2024
Laura
United KingdomNice room. Friendly staff
Stayed in May 2024
Reviewed: 29 April 2024
Clare
United KingdomThe lighting circuit was replaced for the smoke detectors instead of a second circuit so lamps were the lighting available. The shower was amazing but the know to the overhead shower was upside down so to turn on you had to move the temperature first and the move temperature back. Simple fix with Allen key.
The bed, the mattress was so amazingly comfortable and a lovely 4 poster. The suite set up was wonderful with the most amazing bathroom space!!
Stayed in April 2024
Reviewed: 27 April 2024
Paul
United KingdomBathroom looking a little tired but fully functional and clean
Location superb!
Stayed in April 2024
Reviewed: 26 April 2024
Steve
United KingdomThe location is opposite a bar which played very loud music until 2am. It wasn't the fault of where I stayed but had I known I may have picked a day when such music wasn't playing. It was a long night!
Good location , friendly staff, quirky room which I liked.
Stayed in March 2024
Reviewed: 24 April 2024
Robert
United KingdomNothing
Very central
Stayed in April 2024
Reviewed: 14 April 2024
Daniel
United KingdomNot that we didn't like it as we were warned over the music but is certainly is loud. We weren't so bothered by it as we enjoyed the song choices!😂 BUT if your looking for a nice relaxing night away on a weekend I wouldn't book here. The room shakes the music is that loud, the music turns off at 2am.
Location is excellent, staff very friendly and helpful, bed was comfortable and the room/bathroom were very clean.
Stayed in April 2024
Reviewed: 12 April 2024
Anne
United KingdomLocality right in Chester Town centre
Stayed in April 2024
Reviewed: 7 April 2024
Debbie
United KingdomWe knew there'd be noise, but wasn't warned of how loud it would be or how long it went on for until we had paid and the hotel sent out the details for our stay.As youngish people we didn't mind so much. But just a little pre-warning for others just in case. A few touch ups needed but decent for the price.
Staff were friendly and welcoming-even the security. Room was comfortable. Great location.
Stayed in April 2024
Reviewed: 7 April 2024
Cathrynevans
United KingdomOne of the taps in the bathroom didn't work but it didn't spoil our evening.
Very good location / nice staff /Clean room. I'd stay again.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
United KingdomThe location, very central.
Stayed in April 2024
Reviewed: 20 March 2024
Phill
United KingdomIt was loud but we were told about this before committing to the booking.
The Location was perfect. It was central, a nice big room, very clean, great value for money, friendly staff. I would stay here again next time I come to Chester.
Stayed in February 2024
Reviewed: 17 March 2024
John
United KingdomThe music downstairs was loud and could have been flagged a few days in advance of my arrival.
Easy to find the centrally located hotel.
Stayed in March 2024
Reviewed: 14 March 2024
Howson
United KingdomWebsite needs updating as details aren't correct.
Excellent location. Big room with adjoining bathroom. Very comfortable bed.
Stayed in March 2024
Reviewed: 3 March 2024
Jessica
United KingdomA little noisy but didn’t bother us
Good location
Stayed in March 2024
Reviewed: 25 February 2024
Anne
United KingdomWhen we booked in December we paid extra for breakfast on arrival we were told that since September breakfast was no longer served had this been made clear at the time of booking we would have stayed elsewhere we were refunded £20 also the small single bed wasn’t upto much
The property is ideally located the room was large and clean after a night out in Chester it suited us fine
Stayed in February 2024
Reviewed: 22 February 2024
William
United KingdomDisco a little loud
Location excellent did not have breakfast
Stayed in February 2024
Reviewed: 12 February 2024
Barkess
United KingdomMusic booming till 2am
Right in the centre of town
Stayed in February 2024
Reviewed: 12 February 2024
Andrew
United KingdomThe only thing was my mattress / no breakfast facility
It’s located perfectly
Stayed in February 2024
Reviewed: 29 January 2024
Athanasios
United KingdomNo heating, gave me such a small radiator to warm up a big room with no central heating. I caught a cold. Tiny single beds. TV Channels sporadically working. looks like bad digital reception causing pixelation in most channels.
I was there 2 weeks ago during the cold spell. the room was big, the toilet was big. Good location.
Stayed in January 2024
Reviewed: 10 January 2024
Paul
United KingdomCan't complain about any of it
Great location and great staff
Stayed in December 2023
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