The Promenade, Llandudno, LL30 1BD, United Kingdom
#39 of 42 hotels in Llandudno
Guests' ChoiceBased on 2516 hotel reviews
6.6Cleanliness
7.2
Comfort
7.3
Location
8.3
Facilities
6.7
Staff
8.2
Value for money
7.1
Free WiFi
6.2
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End of dialog contentReviewed: 15 May 2024
Jean
United KingdomSome TLC as said with wood & paintwork but did not deter from general good condition of hotel contents.
The Manager & all staff where friendly and helpful. Breakfast was excellent whilst sitting looking out at the Great Orme, pier, sea etc in dining room which was very nice, furnishing looked new as was the bar area the night before. The location is perfect to walk to the Theatre and walk on prom with dogs early morning, not far to walk to pier and shops either. Our bedroom was a good size, shower was also good size, water hot. Bedroom furniture was in good condition and solid, bed & pillows nice and comfy, slept well. The only downside is the walls and ceiling are in need of new plastering but room had been painted. Some TLC in wood and plastering outside and inside of hotel but overall that did not deter from the enjoyment of our stay.
Stayed in May 2024
Reviewed: 14 May 2024
Andy
United KingdomCheep toilet paper
Location value
Stayed in May 2024
Reviewed: 13 May 2024
Kelly
Abkhazia, GeorgiaNothing
Everything
Stayed in May 2024
Reviewed: 13 May 2024
John
United KingdomPlace could do with renovation, near by hotels are having or had renovation work done
Good location, for the venue we we're attending
Stayed in May 2024
Reviewed: 13 May 2024
Kevin
United KingdomNo entertainment
Food good
Stayed in May 2024
Reviewed: 12 May 2024
Darren
United KingdomOther guests who complain for complaining sakes
Excellent breakfast good choice of cereals staff on hand to deal with any requests just ask we didn't have any problems
Stayed in May 2024
Reviewed: 10 May 2024
Sue
United KingdomBed was uncomfortable and creaked every time I moved, so kept waking me up
Spotlessly clean
Stayed in April 2024
Reviewed: 10 May 2024
Keith
United KingdomMy room was a long way from the lift not a problem for me but could be for some people.
The staff were very friendly and helpful. The room was clean and comfortable. The breakfast was very good as much as I could eat.
Stayed in May 2024
Reviewed: 10 May 2024
Mlke
United KingdomIn hotel dirty shower not enough information wat on in hotel
Llandudno in general been there plenty times
Stayed in May 2024
Reviewed: 9 May 2024
Helen
United KingdomDecor was a little dated. Door was a little hard to lock.
The breakfast was excellent. The bed and linen was nice and clean.
Stayed in May 2024
Reviewed: 9 May 2024
Boguslawa
United KingdomDeco and paint finish really poor- windows really dirty
Bedding very clean/ really quiet good night sleep
Stayed in May 2024
Reviewed: 9 May 2024
Marian
United KingdomParking ! Clean behind the beds and bedside lockers replace grout in shower as it was mouldy
Breakfast Not good for 2 days but more guests arrived and it improved a lot
Stayed in May 2024
Reviewed: 8 May 2024
Nathan
United KingdomThe day time staff were amazing but the night time guy was shocking bad attitude and forced me to pay extra for drinks I ordered shots witch I had done all day and told me I had to pay for the mixer even if I didnt have the mixer with it. The rooms were very dusty and not very clean apart from that it was a pleasent stay
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
United KingdomOur room was next to fire doors and when people came through it it banged shut
Breakfast was very good
Stayed in May 2024
Reviewed: 7 May 2024
Diane
United KingdomBeware, parking is limited. I tried to book in advance but the car park was already full. I was told there was plenty of free parking at the front and behind. I arrived 5 hours before checkin - on a sunny Saturday - and drove round and round Llandudno looking for a space for over an hour. Parking on front is free after 4pm until 10am so you do have to remember to make payments Few niggles with room eg shower was just a dribble, no milk, cracked window
Good seafront location, quiet end of town Nice bar and restaurant areas Reasonably priced
Stayed in May 2024
Reviewed: 7 May 2024
Carol
United KingdomNeeds a little maintenance -needs exterior painting and tidying
Well positioned Good price and allowed dogs
Stayed in May 2024
Reviewed: 7 May 2024
Abhimanyu
United KingdomThe restaurant staff are really rude except for a lady named Ann she is lovely, chirpy and an amazing soul
The hotel staff are really nice and friendly and always ready to help
Stayed in May 2024
Reviewed: 30 April 2024
Ben
United KingdomWalls very thin. Could hear very clearly people talking in the next room.
Very nice hotel with great beach front location
Stayed in April 2024
Reviewed: 30 April 2024
Tamara
United KingdomLocation a little far from town but good walk
Breakfast excellent and upgraded to a double room with sea view. Staff went out of their way to have my room ready even though I had arrived early Thankyou🙏
Stayed in April 2024
Reviewed: 29 April 2024
Sherwin
United KingdomShower cubicle door didn't shut, the TV remote didn't turn TV on or off, bathroom was too small
View and the bed
Stayed in April 2024
Reviewed: 29 April 2024
Sonia
United KingdomShower curtain, moves with the water pressure so kept sticking to me when I moved. Solid screen would be better. Water was only Luke warm There was a nice selection for breakfast but again only Luke warm
I like the full size kettle and cups, although no biscuits. Bed linen and towels where spotless. Good lighting and there was good hanging space and plenty mirrors. Staff where very friendly and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Muhammad
United KingdomMany broken things such as window handle, shower head, noisy floor, heating wasn’t proper and hot water took long times to come.
Decent sized rooms, comfortable bed.
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomRoom food
Nothing worst hotel room stayed in so far windows misty from coroded seals damp paches on the sealing, Cracked sink with hole in, damaged wall in the bathroom pushed all tiles out by the sink, not enough sockets and heating dident work in the room.
Stayed in April 2024
Reviewed: 26 April 2024
Jacqueline
United KingdomThere’s nothing we don’t like and we have been coming quite some years sometimes twice a year.
We did our own catering
Stayed in April 2024
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