Nothing

An incredibly elegant and sophisticated property. The service and staff are incredible. Amazing rooms and location.

Stayed in May 2024

What a stunning hotel. Staff were very attentive, friendly and professional. The room was very clean, bright and with a great view of Park Lane. We had our wedding reception here many years ago and had lots of surprises waiting in the room. We got to use the spa facilities at 45 Park Lane and Mary and the staff were amazing. Thank you all for another memorable day. Cant wait to return again.

Stayed in May 2024

Nothing .

Everything.

Stayed in May 2024

N/A

Everything! The staff provided the most amazing service from the second we walked through the door we were treated like Royalty! The Global Guest relations manager Katerina showed us around the hotel and took us up to our room, she is an absolute credit to the hotel. The room was beautifully decorated, the fruit platter in the room was stunningly presented. The staff were professional, presented beautifully, kind and considerate and our every need was met. I loved the use of the spa facilities and pool at No. 45 Park Lane, to have those kind of facilities in London where space comes at a premium is outstanding! Truly award winning. The breakfast provided by chef Adam was unforgettable, a truly gifted chef and a lovely chap, as was chef Mario, totally charming and they are both an asset to the Hotel! We dined at Alain Ducasse, and the food was truly worthy of its 3 Michelin Stars, the service was superb, the food subliminal and the attention to detail from Chef De Patron Jean-philippe Blondet was out of this world, he autographed our menus, bearing in my my food preferences and that I had slightly different dishes to my husband, our signed menus reflected the dishes we both had! This is the finest hotel I have ever stayed in and I can’t wait to go back! There are not enough adjectives in the English language to describe how perfect this stay was, a truly unforgettable 50th Birthday for my husband!

Stayed in April 2024

This hotel is exceptional.

Hands down the best hotel we have ever had the privilege to stay in. From the genuine warm welcome on arrival., the initial orientation tour from the reception staff, the delightfully wonderful hosteses of the dining facilities, to the wait staff and everything in bewteen, we have nothing but praise! The food was wonderful and are still feeling fulll from that delightful afternoon tea. Thank you to all who helped make our stay so memorable. Thoroughly recommended this hotel for anyone visiting London. We will be back!!

Stayed in May 2024

Service

Stayed in May 2024

Prices could do with being in line with competitors

It’s beautiful

Stayed in April 2024

Can’t think of anything

Breakfast was excellent, The waiter couldn’t do enough, he was very good.

Stayed in February 2024

Having to leave was our only issue:-)

A hotel with style; a place where everything is thought out to be just what it should be. There is nothing that is too much for the attentive and friendly staff.

Stayed in February 2024

Nothing. Everything is perfect.

Every aspect of the property is well cared for, clean and beautiful.

Stayed in January 2024

Nothing,!

It goes without saying that this hotel is exceptional in every way. Fantastic food, staff, rooms simply just pure luxury. We’ve been going for several years and never disappoints. 1st class attention to detail. Can’t wait to return next year.

Stayed in November 2023

- Check in was not like before, it took a longer time - the renewal of bathrooms i did not like as there is no water , before the renewal was much better

Clean and comfortable

Stayed in October 2023

The ledge by the toilet. I cut myself with it

Excellent

Stayed in September 2023

Everything about the hotel was superb. The only feedback I would give is that on Sat evening there was loud music from a nearby club - earplugs should be provided in the bedside cabinet

Dinner and breakfast were excellent - in particular dinner at Alan Ducasse

Stayed in July 2023

Lovely room and perfect location. Loved the roof top bar/restaurant.. excellent breakfast and really nice and helpful staff.

Stayed in July 2023

The ambience and sheer class and quality of the hotel places The Dorchester at the head of an impressive line of five star hotel properties in London

Stayed in June 2023

We love how friendly and welcoming all the staff are, the rooms are always so lovely and clean. Nothing is ever too much hassle.

Stayed in May 2023

no coffee machine in the room

clsssic

Stayed in May 2023

nothing

everything

Stayed in February 2023

nothing

top class service

Stayed in April 2023

No one thing! Simply put, you cannot beat perfection!

We were staying for the weekend to celebrate my birthday and every thing from the check in process, to our tour of the facilities and our room was nothing short of exceptional. The attention to detail is second to none. We had a dinner on the Saturday at China Tang to celebrate my birthday and the whole experience was simply magical. We also had afternoon tea on Sunday, my actual birthday and that was just over and beyond beautiful.

Stayed in April 2023

I can’t stay with you permanently?

Best boiled eggs, am now addicted to Dorchester Breakfast tea! Fabulous afternoon tea in the Promenade

Stayed in April 2023

I didn't like my room at first. It was too deep inside. Then the staff kindly helped me and changed my room and upgraded because of others were full. Even their "negative" turned out to be positive.

I liked how the staff were helpful and attentive even though they were semi full. But that is expected when something is very expensive.

Stayed in March 2023

over the top !!!

Stayed in April 2023