I wish we could have gotten at lest two keys, as we were a group of friends and we were not always together. We were provided only one key and the option to leave it at reception, but having more keys is just more comfortable since the house is in the back of the hotel and you need a detour to go to reception. The AC/heating system seemed super complicated, it was set on 26 degrees for some reason and we had a hard time figuring out how to set it lower. We tried multiple times, it looked like it worked, and then just went back to 26. It was really hot in the apartment, and we had to open the windows a lot. They provided detergent for the washing machine but no dishwasher pills for the dishwasher. There was a liquid detergent for washing dishes manually but no sponge/brush. They could have also provided extra garbage bags, and better sorting trash insturctions. As we are not local we were unsure how to sort the trash.

The house was great, clean, comfortable, exactly as pictured! Loved the ammount of bathrooms. The terrace was great as well. Loved the bathrobes and the toiletries provided. Giant TV that allowed casting ot it was great for the living room.

Stayed in June 2024

We were not able to check in until 20 mins after so were waiting outside for a while When leaving we found the staff in the hotel rude, we were not given the residents rate for parking after being told on the phone we would The staff at the hotel may not be the same as the ones who run the house but they were not helpful at all The staff at check in were lovely and couldn't do enough for us

The house was beautiful with all mod cons. Perfect for what we needed with great communal space and beautiful bedrooms and bathrooms The decor was gorgeous and the technology was great. Underfloor heating, speakers and light sensors in the bathrooms

Stayed in June 2024

Limited and expensive parking. Limited kitchen equipment.

Lots of space with 3 bathrooms - outside space and balcony. Cleanliness.

Stayed in May 2024

It's a three-story home, so keep that in mind when planning for your luggage.

Super modern place, super clean, beautiful exactly what you see in the pictures and much more! Every room has it's own private bathroom which makes it just perfect!

Stayed in May 2024

Kitchen utensils & delph could be better catered to guests.

A very comfortable and spacious property with thoughtful decor, giving a home from home feel and with on site parking.

Stayed in January 2024

1 - smoke alarms with very bright green lights positioned right over beds do not make for a good night’s sleep 2 - impossible to turn off air conditioning / heating system, which is noisy. Also impossibly complex system for managing temperature by room, even the staff do not understand it. Simple on/off would be better. 3 - you have to be really careful with the parking. You can only park one car in front of your house. More risks a fine. But you can in fact park in the residential area across the road very cheaply.

New. Modern. Clean. Spacious. Close enough to walk into Cambridge. Staff come immediately to fix any problem or question. Really excellent for a family to meet up.

Stayed in December 2023

The walk to the town was just a little too far.

Location a bit out of the centre but walking distance. Hotel on the side of the road so not a luxury feel to the area but once inside the hotel it was lovely.

Stayed in June 2023

Excellent facilities, beautiful rooms, very comfortable, spotlessly clean, very friendly and helpful staff

Stayed in July 2023

Difficult to work the heating and air conditioning.

Great location. Short walk to the river and Jesus Green and lovely walk in to town. Beautiful house, exceptionally comfortable, spacious, quiet snd luxurious.

Stayed in June 2023

Wonderful location and beautiful houses!

Stayed in May 2023

The kitchen could be better equipped e.g. more pots and pans. Need some bowls as well. The staff was slow to respond to Booking.com messages.

The decoration and the smart house. However, a manual would help. It took at a while to figure it out. The staff at the hotel had no idea.

Stayed in September 2022

The various light switches, temperature controls, door locks were excessively complicated to operate

Stayed in July 2022

It is secluded from the rest of hotel facilities, can't access the gym with keyfob. Only one key provided which is not convenient for families. No house keeping, though there are enough towels and toilet papers provided in all 4 bathrooms. Major issue with maintenance holes below the sinks virtually in all bathrooms, it is made with heavy tile fixed with glue i believe from a glue gun!!. One of them fell and injured my son's foot, luckily it was minor but I believe it can cause more harm. Told the reception about the incident, and they need to secure it.

The townhouse is exceptional, never seen such spaciousness and high building standards in England. Enjoyed the smart house facilities, great sound system and flat TVs all over the place. Fully equipped kitchen with laundry. Well designed backyard that my kids enjoyed alot. It is close to bus station that takes you to city center and 10 min walk to jesus park.

Stayed in June 2022

No problems

Very new, comfortable and well furnished property. Property is located within walking distance from Cambridge CBD. Very comfortable indeed.

Stayed in June 2022

It would be better if the oven was clean. How and where to collect the key needs to improve. Check out time via Booking and info given in the accomodation differ. The booklet in the accommodation stated to call a number to return the key. On doing so, we were told to return the key to the hotel.

There was ample space. The area was quiet. Easy access to the heart of Camridge and shops. The accomodation was light and airy.

Stayed in April 2022

occasionally within some tokens found it either too hot or too cold with limited knowledge of the heating/ cooling systems/ ability to switch off totally

Excellently furnished and spec’ed property! loved the top floor Master bedroom!

Stayed in May 2022

nothing!

absolutely beautiful hotel and the townhouses are incredible. lots of little touches which make a huge difference like the smart lighting, speakers and showers

Stayed in May 2022

the only problem we had was that there was no one to show us around, and it wasn’t clear where to pick up keys etc. Hotel staff were helpful, but completely unknowledgeable about the houses.

this is by far the best price I’ve ever had to pay for 3 rooms plus living room and kitchen. it’s absolutely wonderful !!

Stayed in April 2022

Decor was a bit dark, difficulty working the lighting system

Self catering - privacy - location

Stayed in April 2022

it was excellent. the location was grand. it was all we could have asked for.

Stayed in April 2022

The fact you are told you can check in at 3 pm … but it is 4 pm the earliest .. so we had to find somewhere to park cars ! Only 1 parking space allocated ( property sleeps 6 ) so 2 nd car had to park in Hotel car park at charge of £21 per day ( that is a discounted price !! Which is still a lot to add to your stay ) I think this should be made clearer .

Location. Accommodation was exceptional … spacious …central to city .

Stayed in April 2022

The smart technology for the lighting and heating was a bit tricky to work. We didn't have a big enough frying pan so we asked at Reception and housekeeping had it delivered to our door in minutes. I wish we'd asked sooner as we didn't have enough glasses (plenty of wine glasses though!) and I'm sure they would have been delivered too, so just ask. The showers are really lovely but the drains were a bit blocked - we mentioned this on check out so I'm sure they will be fixed immediately. I wouldn't let any of this put you off at all as it is a beautiful house.

The house is delightful. There are three floors and the top floor bedroom is really lovely. It is a very big room so if you are drawing straws, make sure you get that one! The house suited our family perfectly. It is very tastefully decorated. We had a fabulous stay and would highly recommend it. We would definitely go back (our son lives in Cambridge). Being right by the hotel is an added bonus so you can pop over for a drink and nibbles or a game of pool. You can use the pool etc for £10 per day. Excellent find!

Stayed in March 2022

Only negative was that we couldn’t check in until after 4, but booking.com listed check-in time as 3. They did allow us to checkout an hour later however .

Stayed in February 2022

I cannot say there was anything missing - our needs were quite specific, so although some extras may have been welcome I feel for a general staycation these properties are impressive

Spotlessly clean, large airy rooms and bathrooms. The houses were quiet and felt secure - ideally located for our needs Soundproofing across the houses - fabulous sound systems too - up to the minutes tech .. The top floor bedrooms wee huge with private balcony space - all in all 100% from us

Stayed in December 2021