72 Grafton Way, Camden, London, W1T 5DU, United Kingdom
#17 of 874 B&Bs and Inns in London
Guests' ChoiceBased on 435 hotel reviews
9.2Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Claudia
United StatesGreat find. Busy pub downstairs but quiet luxurious room upstairs. Wonderful bed. Extras in room like Nespresso machine and frother. Chocolates .Large room . Lovely dining terrace .Easy location
Stayed in May 2024
Reviewed: 25 May 2024
Cady
United StatesThe room was beautifully decorated and so clean!!
Stayed in May 2024
Reviewed: 25 May 2024
Dr
GermanyThe price, unfortunately. Not overpriced for London, but still, it would be nice if it was cheaper
Great location, everything in easy reach Great super spacious rooms, escpecially for London Great amenities, everything there plus things you don't expect Brought my friends and they loved it as much as I do
Stayed in May 2024
Reviewed: 24 May 2024
Ryan
United KingdomGreat room, very clean. Very comfortable bed. Access to a beautiful terrace that is great for sitting outside to check email and have a drink. Great location in a nice neighbourhood in central London.
Stayed in May 2024
Reviewed: 16 May 2024
Karla
United KingdomCarrying luggage up the stairs
Lovely decor and very clean
Stayed in May 2024
Reviewed: 13 May 2024
Christina
United KingdomMinor moan was that we were right at the top via a narrow staircase which made carrying heavy bags a bit of a challenge. Also, we would have loved to few more coffee pods for the (much appreciated) Nespresso machine in the room.
Great location, super comfy bed, lovely fresh quality linen.
Stayed in May 2024
Reviewed: 12 May 2024
Emily
NetherlandsWe missed a toilet brush in the bathroom, and the pillows were very soft and thin. Recommend replacing one with a bit more body so one can choose. Maybe another chair so one can sit together would have been nice.
Very clean, near public transport, near the city but quiet enough in side street. Pub downstairs, but we did not have any hindrance... we did close the window, though.
Stayed in May 2024
Reviewed: 6 May 2024
Stephanie
CanadaNothing. Even doing the stairs every day was a bonus BC of all the food we ate 😂
This hotel was a great find. Rooms were clean, modern, with amenities, etc, and the location was super convenient (but it felt nice to be on a small quiet street). The restaurant/pub was delicious and obviously well liked by locals. If mobility is an issue, might not be for you as there's no elevator. Could be considered loud by some before the pub closes at 10 — but really not an issue for us. Our window was open the whole time even tho we were over the top of the rooftop terrace. 10/10, would recommend, would stay again
Stayed in May 2024
Reviewed: 5 May 2024
Tosca
United StatesGreat location, lovely in room amenities, staff were super helpful! Expensive, but it’s London! Really great starting point for a trip.
Stayed in May 2024
Reviewed: 3 May 2024
Alexander
United KingdomBar closes early if quiet and even if your staying you can’t get a drink past last orders
Location and no nonsense set up
Stayed in March 2024
Reviewed: 26 April 2024
Donna
New ZealandThe room was beautiful really tastefully decorated. The bed was heaven! Staff very friendly and accommodating would definitely stay here again.
Stayed in April 2024
Reviewed: 25 April 2024
Stacie
United StatesAs advertised there is no elevator so could be difficult for some to climb the narrow stairways up several flights. We got used to it and liked the view from the upper floors.
Great location near Covent Garden and Marylebone. We liked having the pub right downstairs and the roof terrace was also nice. It was quirky and the bed was very comfy.
Stayed in April 2024
Reviewed: 23 April 2024
Martyn
United KingdomNoise from street
There was no breakfast but plenty of shops around that did
Stayed in April 2024
Reviewed: 22 March 2024
Pauline
United KingdomSpacious, very clean and location great
Stayed in March 2024
Reviewed: 19 March 2024
Zsolt
RomaniaThe pillows are quite thin and too soft. Might need an upgrade to firmer ones. The heating seemed a bit too strong. The shower cabin is way too small. Just be aware that the staircases are really narrow but once you get used to them it's fine. The toilet needs a toilet brush.
The hotel is located very close to the Warren street metro station. The staff is very friendly and the cleaning service is really good. The room was spacious (compared to London room sizes) and there was enough storage space. You also have an iron and ironing board. They also offer you small complementary goods.
Stayed in March 2024
Reviewed: 8 March 2024
Tom
United KingdomNothing
The pub below had a great vibe the bedroom was very elegant and the food was excellent
Stayed in December 2023
Reviewed: 4 March 2024
Adrian
SwitzerlandEven though there were only two other rooms on our floor, it is very noise when somebody is walking up the stairs and closing doors.
The rooms have a modern look and all the amenities that you would expect from a hotel room. The check in, check out, luggage storage, etc. all went very smooth.
Stayed in March 2024
Reviewed: 3 March 2024
Sarah
United KingdomGreat location, friendly staff
Stayed in March 2024
Reviewed: 29 February 2024
Georgia
United KingdomThere was nothing to dislike!
The rooms were spacious, especially for central London. They were well decorated, comfortable and quiet. The staff were helpful and friendly and the pub downstairs is warm, welcoming and cosy!
Stayed in February 2024
Reviewed: 23 February 2024
Katja
SloveniaEverything was better than expected. Would come back anytime.
Stayed in December 2023
Reviewed: 19 February 2024
Gary
United KingdomJust a little noisy from upstairs rooms on first night when occupied by flat footed, less considerate type! Quiet for London though.
Lovely room, location and staff. Nice bar and food surprised.
Stayed in February 2024
Reviewed: 16 February 2024
Mark
United KingdomIf you have mobility issues, you may struggle with the steep narrow stairs up to the rooms.
Good location for where we wanted to visit and close to Warren St Tube Station. Complementary water was good and the room was clean. Air conditioning was a real bonus too. Downstairs in the bar is cosy and the food is good. They were also happy to look after our bags when we checked out so we could explore before we caught our train.
Stayed in February 2024
Reviewed: 15 February 2024
Gary
United KingdomNothing.
Everything .. location, room, bar, outside seating area .. general vibe was great.
Stayed in February 2024
Reviewed: 10 February 2024
Joseph
United StatesHaving a foam plow option would be nice.
I thought the place was just great. Felt like home. The staff were all wonderful. Clean, good food and drink.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content