The Promenade, Llandudno, LL30 1AN, United Kingdom
#35 of 42 hotels in Llandudno
Guests' ChoiceBased on 5108 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
9.2
Facilities
7.3
Staff
8.6
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 28 May 2024
Farmerboy1969
United KingdomBed a bit small, sink too close to the toilet, double plug by wardrobe, one was not usable. The plan was to bring our dog but we didn't, so I think we had the dog room... couldn't lock for at night.
Staff were friendly, felt like I had known a few for years, really felt at ease, lady in bar area was very nice..
Stayed in May 2024
Reviewed: 27 May 2024
Mioara
United KingdomWould be nice to invest more in the redecoration of the entire building as it has lots of potential, carpets in rooms needs to be changed, and new windows.
Very friendly and polite staff, beds we're comfortable, towels clean and bathroom as well.
Stayed in May 2024
Reviewed: 27 May 2024
Sandra
United KingdomThe hotel is in an excellent position, the staff very friendly efficient and helpful and we enjoyed our stay. Although there were some bad points, they were suffering problems with the boiler and therefore no heating although we were offered a heater, choices on the menu could have been more varied for dinner and the hotel is tired and in need of many repairs and updating.
Stayed in May 2024
Reviewed: 26 May 2024
Jane
United KingdomPoor evening meal
Great location, one room was very good the other was very cramped , the breakfast was good but we ordered an evening meal one night and it wasn’t great so we didn’t risk eating in the evening again
Stayed in May 2024
Reviewed: 25 May 2024
Mavis
United KingdomNo hot water boiler broken 😢
We love this hotel but had no hot water for 3 days tv brocken we put a complaint in and we have been informed to tell BOOKING. COM FOR COMPENSATION ALL THE GUESTS WERE INFORMED.
Stayed in May 2024
Reviewed: 23 May 2024
Olive
United KingdomN/a
That the parking was available
Stayed in May 2024
Reviewed: 21 May 2024
Sharon
United KingdomPillows too hard
Comfortable stay good food pleasant staff
Stayed in May 2024
Reviewed: 20 May 2024
Kathleen
United KingdomBedroom was very basic, beds had obviously seen better days as could feel springs.
The location was perfect being situated on the sea front. Had no problems checking in. All staff were very helpful and gave the impression of a good happy team. The breakfast was excellent, all cooked food was hot and plenty of choice.
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomBreakfast could have been a bit slicker with more choice of cooked breakfast items - mushrooms , black pudding etc. Had to wait a time to get coffee and food trays refilled since there weren't enough staff to cope with the demand
Great location , clean and comfortable with friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Peter
United Kingdomno space in the car park, but found one in a side street. I was able to unload the car in the full car park, then move on
Central location
Stayed in May 2024
Reviewed: 19 May 2024
Toni
AustraliaHot water system for shower took a long time to heat and had to turn the basin tap on to heat the shower so wasted water
Location close to everything sea view was lovely
Stayed in May 2024
Reviewed: 18 May 2024
Philip
United KingdomWould have liked the shower and toilet area to have been a bit bigger.
Hotel not too far from the station. Breakfast excellent plenty of choice Room comfortable
Stayed in May 2024
Reviewed: 18 May 2024
Jean
United KingdomRooms were on different floors originally.Staff sorted so on same floor but at opposite ends of corridor. One room had a strong smell of urine in bathroom.
Breakfast was really good with a good selection of food on offer.Staff were friendly and efficient.Location was excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Hayley
United KingdomIts in need of some TLC, and is very warm.
Its a pleasant hotel, breakfast is buffet style and plenty of choice. The bar area is welcoming and staff are hardworking and lovely.
Stayed in May 2024
Reviewed: 17 May 2024
Richard
United KingdomNo hot watter in showe. Had to put aerial in tv set
Pleasant near beach
Stayed in April 2024
Reviewed: 17 May 2024
Steven
United KingdomShower was a bit weak
Great location and lovely breakfast
Stayed in March 2024
Reviewed: 16 May 2024
Anne
IrelandWhile we were on a ground floor room there was a steep stairs from the car park, but we were able to park in the dront and bring our luggage in. Also for some reason there eas a smell in the bathroom which ss a wetroom could have been damp, but told reception and they said they would ask domebody to check it.
The hotel was lovely, instead of a family room they gave us a ground floor seaview room with wetroom. It was really spacious. The breakfast was very good also.
Stayed in May 2024
Reviewed: 15 May 2024
David
South AfricaThe property is in need of a major upgrade, you get what you pay for. Bathroom.was tiny.
Good central Location. Good on street parking. Friendly staff. Swiming pool. Clean room.
Stayed in May 2024
Reviewed: 14 May 2024
Margaret
United KingdomRoom basic,small shower,evening meal basic
Breakfast good location perfect
Stayed in May 2024
Reviewed: 12 May 2024
Cooke
United KingdomThe only thing was we paid for sea view but the window was very foggy inside the double glazing so could not really see out properly and I couldn't clean it as it's on the middle and unaccessable . New window definitely needed but was otherwise a lovely stay
Location cannot be faulted! Amazing view, breakfast was lovely and service was also very good.
Stayed in April 2024
Reviewed: 12 May 2024
Miranda
United KingdomFacilities. There was a very strong unusual fragrance in the room when we entered..
Location
Stayed in May 2024
Reviewed: 10 May 2024
Donald
United KingdomChanging rooms for pool were closed Some cosmetics like public doors were scruffy
Friendly staff Super room with great views Bed and seats new and comfortable Breakfast always good quality
Stayed in May 2024
Reviewed: 10 May 2024
Judith
United KingdomThe hotel is a little tired but that's to be expected for a building if that age
Breakfast was excellent. Staff very pleasant and helpful . There were 3 coaches in the same weekend as us so the staff were rushed off their feet but still gave good service . Even though there were notices to say rooms don't get serviced during our stay , because we asked for fresh towels each day the room was cleaned at the same time .
Stayed in May 2024
Reviewed: 9 May 2024
Chris
United KingdomCar park was full
Good hotel and value for money.
Stayed in May 2024
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