The Promenade, Llandudno, LL30 1AN, United Kingdom
#35 of 42 hotels in Llandudno
Guests' ChoiceBased on 5108 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
9.2
Facilities
7.3
Staff
8.6
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2024
Linda
United KingdomThe parking situation was really bad and was completely out of order about paying, but if you moved your car and couldn’t get back in then that was tough when I bought I pacifically asked about we needed parking whilst we were there. Luckily we managed to park on the road nearby, but when you’ve got a youngster and a dog and somebody who has trouble walkingit was a pain
On sea front
Stayed in April 2024
Reviewed: 7 April 2024
Pauline
United KingdomHad to change room to sea view to a horrible room . Electrics went in sea view room to be put in a room that was horrible
The location
Stayed in April 2024
Reviewed: 7 April 2024
Beth
United KingdomThin walls, could hear everything
Location
Stayed in April 2024
Reviewed: 7 April 2024
Simms
United KingdomThe TV did not work. The shower door had been replaced by a curtain and due to the size it was difficult to stop flooding the bathroom floor. Additionally, there were a few bits of DIY that could have been better finished but otherwise good.
The staff were welcoming and helpful. The pet friendly facilities were a great help.
Stayed in March 2024
Reviewed: 6 April 2024
James
United KingdomThe bathroom was tiny and not very clean no soap and no toilet paper the breakfast was not very good cold and food items missing off the menu and having to pay a extra 60.00 pounds for this was not good
It was in the middle of all the main attractions easy access for all the local attractions
Stayed in April 2024
Reviewed: 6 April 2024
Dave
United KingdomWiFi was poor
Beautiful Victorian grandeur mixed with modern decor and facilities in a superb location
Stayed in April 2024
Reviewed: 5 April 2024
Brian
United KingdomSmoked salmon and scrabbled egg
Very good
Stayed in March 2024
Reviewed: 5 April 2024
Leigh
United Kingdomthe only thing that would have made it better would be if the changing facilities for the swimming pool were open.
breakfast was lovely. The staff were so helpful and friendly. The room was big with plenty of space. There was enough pillows which often at other hotels there isnt. Andmy daughter loved that there was a swimming pool.
Stayed in March 2024
Reviewed: 5 April 2024
Janet
United KingdomNothing
Location was good, clean room, food very nice we had breakfast and evening meal! Staff very friendly and helpful, we had a slight problem when our electric wouldn’t work we phoned reception, within minutes a young man came to our room and fixed. Couldn’t of asked for more!
Stayed in April 2024
Reviewed: 4 April 2024
Jackie
United KingdomThat a dog was barking both nights I stayed.
Loved the view from my room it was clean and comfortable. Staff were really nice and helpful. The hotel was perfect for the beach and for the shops.
Stayed in April 2024
Reviewed: 4 April 2024
Roberts
United KingdomThe evening mealswhere just averageb
Location. Dining room. Goodsized room
Stayed in April 2024
Reviewed: 4 April 2024
Michelle
United KingdomThe swimming pool changing rooms were closed
The period features
Stayed in April 2024
Reviewed: 2 April 2024
Valerie
United KingdomNo view from window just a tilt roof with scaffolding window dirty not like pictures I looked at on line but clean
Did not have breakfast location Fantastic right in middle of town
Stayed in April 2024
Reviewed: 2 April 2024
Christine
United KingdomTv was not working correctly
Parked on road outside which was good. The cleaner was excellent and artist on thursday was also good. The frontage was very good for socialising.
Stayed in April 2024
Reviewed: 2 April 2024
David
United KingdomOn the front ,large room, friendly staff, close to the center.
Stayed in March 2024
Reviewed: 2 April 2024
Kath
United KingdomVey Good
Stayed in March 2024
Reviewed: 2 April 2024
Malcolm
United KingdomLocation
Stayed in April 2024
Reviewed: 1 April 2024
Fieryspartacus
United KingdomBedroom felt a little dated, underwhelming shower, and the kettle was a bit temperamental.
Very dog friendly, helpful staff, great location, good value.
Stayed in April 2024
Reviewed: 1 April 2024
Woods
United KingdomBreakfast was well organised,tea, coffee,on the first day was great, staff going round with the tea and coffee,would have liked it on the second day, different staff on the second day
Stayed in March 2024
Reviewed: 1 April 2024
Rita
United KingdomBreakfast was great. Location was perfect, staff were friendly and caring. I was not disturbed by other residents or noise.
Stayed in March 2024
Reviewed: 31 March 2024
Claire
United KingdomNothing
Very convenient , well priced and great to be able to have a swim.
Stayed in March 2024
Reviewed: 30 March 2024
Val
United KingdomNoisy in rooms. Set meal very basic not worth the money
Location, lovely helpful staff
Stayed in March 2024
Reviewed: 29 March 2024
William
United KingdomA bit dated
Stayed in March 2024
Reviewed: 29 March 2024
Kenneth
United KingdomNeeds updating a lot ,
Breakfast was OK, nice view after upgrading,
Stayed in March 2024
Reviewed: 29 March 2024
Shoreham
United KingdomNeeds some work to upgrade but looks like they are trying.
Very friendly, clean and perfect location
Stayed in March 2024
Argentat, France
Chiang Mai, Thailand
Trogir, Croatia
Dornbirn, Austria
Saint Petersburg, Russia
Plauen, Germany
Wanneperveen, Netherlands
Port de Soller, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content