10 Carlisle Street, Westminster Borough, London, W1D 3BR, United Kingdom
#76 of 1,005 hotels in London
Guests' ChoiceBased on 1572 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.6
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 2 June 2024
Patrichia
United StatesA bit of a noisy neighborhood
Very clean and well appointed
Stayed in May 2024
Reviewed: 30 May 2024
Hila
United StatesCant say anything bad about our experience . Everything was perfect!
First of all the location is AMAZING!! Short walkining to train stations, super cool area with tons of bars and resturants , the stuff were super nice and helpfull, the rooms are clean and confortable . We will highly recommened!!!
Stayed in May 2024
Reviewed: 29 May 2024
Sandra
United KingdomNothing
Location, friendly helpful staff . Nice room quiet and clean
Stayed in May 2024
Reviewed: 28 May 2024
Julie
United KingdomNothing, was a great property
Property was ideal for London Palladium. It was clean, with comfortable beds and an amazing shower! Staff were all fabulous, nothing was too much trouble. Lovely touch of upgraded room and welcome card and small gift. Will be back!
Stayed in May 2024
Reviewed: 28 May 2024
Guy
IsraelEverything. Excellent hotel, no complaints about anything. Best location ever
Stayed in May 2024
Reviewed: 26 May 2024
Alan
United KingdomIt would be good ifyou had a bar and food/room service
Stayed in May 2024
Reviewed: 15 May 2024
Simon
United KingdomWarm friendly staff made our stay for our wedding anniversary memorable with a lovely card and bottle of wine and the added touch of soft drinks as mentioned I didn’t drink alcohol.. that was quite simply an amazing little touch which meant so much.. Thank you and see you soon
Stayed in May 2024
Reviewed: 14 May 2024
Liam
United KingdomNice room, great location
Stayed in March 2024
Reviewed: 6 May 2024
Jose
Dominican RepublicEverything. We were welcomed by Esther. Great personality but she allowed us to rest before the check in time since a room was available and we came from very far away. Then Pablo the general manager, so helpful and profesional !
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
United KingdomThat we couldn't stay longer!
From arriving earlier than check in & checking our luggage in to storage the staff we're so helpful & polite, for a first timer in to London that was very helpful, staff asked if we needed any help before they we're aware of this, the lobby was lovely & from morning to checking in at after 3 noticed the beautiful fresh flower display had been changed to newer fresh flowers, very nice touch also, going to the rooms you can see how exceptionally clean everything is, rooms we're absolutely 100% facilities wise, cleanliness, comfort & decor, & location was perfect, everything on your doorstep, most of the major tourist attractions very easy walking distance, all the fun of soho nights, late night food, drink, close by, stores like tesco express ect, great thing about the resident soho hotel though is you hear no noise, it's unbelievable to think you are so near all that's outside! And it's always very easy to find when trying to navigate, we used it like a central hub to everything, which made it really easy to gauge how far away we were from things, absolutely perfect & will visit London again & mist definitely stay here again
Stayed in May 2024
Reviewed: 2 May 2024
Judith
Australiathe location & quiet
Stayed in April 2024
Reviewed: 28 April 2024
Christy
United KingdomThe only negative was that I booked a room with a window, but it turned out we were in the basement, so the view was a brick wall. However this probably reduced street noise as the room was very quiet even on a Friday night.
Perfect location - less than 5 minutes walk to Soho restaurants and venues like Ronnie's, Oxford Street shops, and Tottenham Court Road Elizabeth Line tube stop. The room was cozy, clean and really comfortable. The mini kitchen would definitely be useful for a longer stay. Staff were really friendly and helpful, and let us store our bags on check out day which was great.
Stayed in April 2024
Reviewed: 21 April 2024
Megan
United KingdomLovely staff. Great location. Will likely stay again!
Stayed in April 2024
Reviewed: 15 April 2024
Barbara
United KingdomNo full length mirror in bedroom area. Mentioned to reception staff.
Central to everything and for getting around.
Stayed in April 2024
Reviewed: 11 April 2024
Oren
IsraelThe view from the room was a building very close to the window
The room was clean with a coffee , silk, and milk. The team was fantastic . The location is outstanding ( close to the Elizabeth line.
Stayed in April 2024
Reviewed: 10 April 2024
Jacqui
AustraliaLocation and friendliness of staff
Stayed in April 2024
Reviewed: 7 April 2024
Michaela
United KingdomFantastic hotel, perfect location and wonderful staff. Thanks Jose for looking after us so well.
Stayed in April 2024
Reviewed: 4 April 2024
Doron
IsraelClean, highly maintained, great location at the Soho, very helpful and professional stuff, very comfortable beds, peaceful.
Stayed in March 2024
Reviewed: 4 April 2024
Jordan
United StatesSome of the fixtures felt cheap and the lighting throughout the hotel was very harsh and sterile.
Loved the location and the staff were very nice and accommodated a late checkout.
Stayed in April 2024
Reviewed: 1 April 2024
David
United KingdomEverything
Stayed in March 2024
Reviewed: 31 March 2024
Paul
AustraliaSome of the USB ports did not work.
No breakfast. Handy options close by. Veery close to Elizabeth line. Easy access from Heathrow.
Stayed in March 2024
Reviewed: 31 March 2024
Janet
United KingdomRoom was looking directly onto another room. Would have liked a restaurant on site
Great location for where we needed to be. Immaculate and staff were so friendly and nothing was a bother.
Stayed in March 2024
Reviewed: 27 March 2024
Roger
FranceNot a thing !!!
In quiet area of SoHo, great location and wonderfully well kept property
Stayed in March 2024
Reviewed: 26 March 2024
Erinna
AustraliaThe lighting could perhaps be a little brighter in the rooms.
Fantastic location, thoughtfully presented luxurious feeling rooms, super friendly and helpful staff.
Stayed in March 2024
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