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  5. Reviews of The Resident Soho

Reviews of The Resident Soho 4 stars

10 Carlisle Street, Westminster Borough, London, W1D 3BR, United Kingdom

#76 of 1,005 hotels in London

Guests' Choice

Review score

Based on 1572 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 2 June 2024

    9.0
    Lovely staff and very nice evening reception in the lobby with drinks and snacks.
    • Leisure trip
    • Group
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit of a noisy neighborhood

    Very clean and well appointed

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Highly recommened this hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Cant say anything bad about our experience . Everything was perfect!

    First of all the location is AMAZING!! Short walkining to train stations, super cool area with tons of bars and resturants , the stuff were super nice and helpfull, the rooms are clean and confortable . We will highly recommened!!!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    The resident
    • Leisure trip
    • People with friends
    • King Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, friendly helpful staff . Nice room quiet and clean

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Theatre trip, great location
    • Leisure trip
    • Family with young children
    • King Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, was a great property

    Property was ideal for London Palladium. It was clean, with comfortable beds and an amazing shower! Staff were all fabulous, nothing was too much trouble. Lovely touch of upgraded room and welcome card and small gift. Will be back!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything. Excellent hotel, no complaints about anything. Best location ever

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Excellent would join you again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    It would be good ifyou had a bar and food/room service

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Simply perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Warm friendly staff made our stay for our wedding anniversary memorable with a lovely card and bottle of wine and the added touch of soft drinks as mentioned I didn’t drink alcohol.. that was quite simply an amazing little touch which meant so much.. Thank you and see you soon

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nice room, great location

    Stayed in March 2024

  • Reviewed: 6 May 2024

    10
    Piece of heaven in the center of Soho
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything. We were welcomed by Esther. Great personality but she allowed us to rest before the check in time since a room was available and we came from very far away. Then Pablo the general manager, so helpful and profesional !

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Pefect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    That we couldn't stay longer!

    From arriving earlier than check in & checking our luggage in to storage the staff we're so helpful & polite, for a first timer in to London that was very helpful, staff asked if we needed any help before they we're aware of this, the lobby was lovely & from morning to checking in at after 3 noticed the beautiful fresh flower display had been changed to newer fresh flowers, very nice touch also, going to the rooms you can see how exceptionally clean everything is, rooms we're absolutely 100% facilities wise, cleanliness, comfort & decor, & location was perfect, everything on your doorstep, most of the major tourist attractions very easy walking distance, all the fun of soho nights, late night food, drink, close by, stores like tesco express ect, great thing about the resident soho hotel though is you hear no noise, it's unbelievable to think you are so near all that's outside! And it's always very easy to find when trying to navigate, we used it like a central hub to everything, which made it really easy to gauge how far away we were from things, absolutely perfect & will visit London again & mist definitely stay here again

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    very nice
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    the location & quiet

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only negative was that I booked a room with a window, but it turned out we were in the basement, so the view was a brick wall. However this probably reduced street noise as the room was very quiet even on a Friday night.

    Perfect location - less than 5 minutes walk to Soho restaurants and venues like Ronnie's, Oxford Street shops, and Tottenham Court Road Elizabeth Line tube stop. The room was cozy, clean and really comfortable. The mini kitchen would definitely be useful for a longer stay. Staff were really friendly and helpful, and let us store our bags on check out day which was great.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Very happy we booked to stay here!
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff. Great location. Will likely stay again!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    We had the loveliest stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No full length mirror in bedroom area. Mentioned to reception staff.

    Central to everything and for getting around.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The view from the room was a building very close to the window

    The room was clean with a coffee , silk, and milk. The team was fantastic . The location is outstanding ( close to the Elizabeth line.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    The well equipped rooms, location and friendliness of staff make this a very nice affiordabke mid-scale hotel Excellent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location and friendliness of staff

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic hotel, perfect location and wonderful staff. Thanks Jose for looking after us so well.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Our ultimate hotel in London
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, highly maintained, great location at the Soho, very helpful and professional stuff, very comfortable beds, peaceful.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Great location to hit the town.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the fixtures felt cheap and the lighting throughout the hotel was very harsh and sterile.

    Loved the location and the staff were very nice and accommodated a late checkout.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Your daughter and her husband were very impressed with everything that was provided and this is our
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night

    Everything

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Overall very good. Good staff and very well located.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Some of the USB ports did not work.

    No breakfast. Handy options close by. Veery close to Elizabeth line. Easy access from Heathrow.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Lovely stay in the heart of London
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was looking directly onto another room. Would have liked a restaurant on site

    Great location for where we needed to be. Immaculate and staff were so friendly and nothing was a bother.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    It’s a fantastic hotel but the staff really make it a special place… friendly, helpful and fun, they seem to really like
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not a thing !!!

    In quiet area of SoHo, great location and wonderfully well kept property

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Excellent, loved the location, would not hesitate to recommend!!
    • Leisure trip
    • Family with young children
    • King Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The lighting could perhaps be a little brighter in the rooms.

    Fantastic location, thoughtfully presented luxurious feeling rooms, super friendly and helpful staff.

    Stayed in March 2024

Showing 1 – 25

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