Reviews of The Orkney Hotel 3 stars
40 Victoria Street, Kirkwall, KW15 1DN, United Kingdom
#7 of 8 hotels in Kirkwall
Guests' ChoiceReview score
Based on 207 hotel reviews
7.8Score breakdown
-
Cleanliness
8.4
-
Comfort
8.4
-
Location
9.1
-
Facilities
7.8
-
Staff
8.9
-
Value for money
7.5
-
Free WiFi
7.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 26 April 2024
Karen
New Zealand11 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The cooked breakfast wasn't great. It was okay.
Nice room. Plenty of space and clean. Good location.
Stayed in April 2024
-
Reviewed: 7 April 2024
Geraldine
New Zealand26 reviews1 helpful vote8.0“Comfortable”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms were clean but a bit tired
Cosy, good staff and central
Stayed in April 2024
-
Reviewed: 14 March 2024
Ankur
United Kingdom5 reviews8.0“Good stay at historic Orkney hotel in Kirkwall”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
High price in off season, limited breakfast food options and the bed was squeaky and needed some maintenance.
Orkney hotel is well situated in the heart of Kirkwall, right next to St. Magnus Cathedral and near to the town centre. Staff was warm, friendly and hospitable and even though the check-in was late at midnite, night manager was on guard to provide the keys and helped with the parking of car. The hotel as well as the selected King Room provided the vintage look, along with the artistic poster bed and other furniture. Netflix on a big screens tv in the evenings was good to relax , added by the jacuzzi in the the bath - the icing on the cake ! Breakfast was good though options were limited. Even we were given the small packed breakfast a night before the next day early checkout, which was very thoughtful gesture from the staff. Large selection of whisky at the hotel's bar was attractive. Overall, though pricey esp. in off season but a good stay to spend short time in Kirkwall.
Stayed in March 2024
-
Reviewed: 17 February 2024
Robin
United Kingdom29 reviews3 helpful votes8.0“Reasonably comfortable stay.”- • Business trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast area was rather cold in the morning. Would have benefitted from an air fan heater. Lounge area was also cold with no heating.
Room and bed were comfortable. Good space on the en-suite toilet. Breakfast was cooked to order and plentiful. Bar food was good with plenty of choice.
Stayed in February 2024
-
Reviewed: 14 October 2023
Silvia
Italy52 reviews8 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Small bathroom and shower. Small beds for adults (twin room). No elevator.
Good location with private parking spaces. Cozy room and onsite bar/restaurant.
Stayed in August 2023
-
Reviewed: 12 October 2023
Adrian
United Kingdom83 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
Some ambient noise from the bar below (first floor room), but not enough to keep you awake to all hours - generally died down about 22.00ish. May be busier in Summer though.
The location was an excellent place to explore the Orkneys. The hotel was clean and the staff very friendly. The breakfast was good - just order what you want when you sit down.
Stayed in October 2023
-
Reviewed: 12 October 2023
Adrian
United Kingdom12 reviews1 helpful vote9.0“Great hotel, great friendly staff, great food and loved the amount of whiskey!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Maybe a toaster for making your own toast.
Great food and friendly service.
Stayed in October 2023
-
Reviewed: 28 August 2023
Dancer
United Kingdom1 review1 helpful vote8.0“Great location good staff conveniently parking”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Lacked staff for Sunday breakfast
Breakfast was excellent, room.was clean and well served fresh towels and bed was made on a two night stay ...some guests struggled without a lift Great Hotel bar
Stayed in August 2023
-
Reviewed: 23 August 2023
Jackie
Australia5 reviews9.0“A very comfortable stay in relaxed surroundings”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The location in the middle of Kirkwall was excellent. An easy walk to sights, cafes and shops.
Stayed in August 2023
-
Reviewed: 14 August 2023
Susan
Canada16 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Beautiful hotel just 2 minutes walk from Cathedral. Well appointed room and a lovely breakfast area that doubles as an evening bar for guests.
Stayed in August 2023
-
Reviewed: 5 August 2023
Map15
United Kingdom59 reviews1 helpful vote9.0“Excellent base for visiting Kirkwall and Orkney.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
Great location, comfortable room, friendly staff.
Stayed in August 2023
-
Reviewed: 2 August 2023
Bridget
Australia26 reviews1 helpful vote9.0“Great hospitality and nice big room”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Carrying bags up stairs was challenging
Great location, welcoming staff
Stayed in August 2023
-
Reviewed: 30 July 2023
Craig
United States14 reviews7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
No Elevator
Perfect for an overnight stay to catch a plane next morning.
Stayed in July 2023
-
Reviewed: 2 July 2023
David
United Kingdom26 reviews9.0“Great stay, could have stayed longer”- • Business trip
- • Solo traveller
- • Superior Single Room
- • Stayed 1 night
N/A
Stayed previously and will stay again Rooms well equipped but away early before breakafast
Stayed in July 2023
-
Reviewed: 26 June 2023
Christine
Netherlands18 reviews7.0“Nice place to stay........”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
It was not so clean And the pizzaria was noisy when they start cleaning after closing. But the Hotel was nice. We enjoyed the garden. And we enjoyed the nice Breakfasts!
The Orkney Hotel is a nice Hotel in a nice location. Near the St. Magnuscathedral, the lovely shops and the busstation.. The room we had was nice and cosy. We stayed a week and we will surely return to this Hotel when wr visit the St. Magnusfestival.
Stayed in June 2023
-
Reviewed: 24 June 2023
Amelia
Australia2 reviews9.0“Good hotel. Central comfortable”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Shower pressure there was none!
Location and food is great
Stayed in May 2023
-
Reviewed: 12 May 2023
One_lex
Russia226 reviews73 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
Cleaning could have been better.
Good service, nice breakfast. Royal Bar is a remarkable place!
Stayed in May 2023
-
Reviewed: 28 April 2023
David
United Kingdom16 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Location in city centre. Friendly and helpful staff. Food freshly cooked.
Stayed in April 2023
-
Reviewed: 30 March 2023
David
United Kingdom4 reviews9.0“Our stay was very comfortable, and the breakfast was excellent.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
The location could have been better, which was unfortunate, as the hotel couldn't be bettered.
We liked the decor and the staff.
Stayed in March 2023
-
Reviewed: 30 October 2022
Timothy
United Kingdom22 reviews4 helpful votes7.0“Ok”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Possibly not great for tourists. Great Full English breakfast
Great for tradesmen
Stayed in October 2022
-
Reviewed: 21 October 2022
Kate
United Kingdom6 reviews9.0“staff very informative about the area”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
the walk from car park dark and lacked signage
very good service
Stayed in October 2022
-
Reviewed: 1 October 2022
Debra
Canada10 reviews1 helpful vote8.0“Lovely pub onsite. Very quiet. The bed was really comfortable. The included breakfast was very good.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
When I booked I specifically requested a room without a lot of stairs to access as I do have some mobility issues. I was put on the top floor at almost the farthest end of the hall!
The location was quiet and convenient.
Stayed in September 2022
-
Reviewed: 8 September 2022
Brian
United Kingdom204 reviews12 helpful votes7.0“A convenient place to stay.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
I requested a Quiet Room but being adjacent to the street, it was not always quiet. Food good when it arrived but it took a long time coming.
The Hotel is well situated only a few minutes away from the Cathedral. Bed comfortable. Good WiFi and breakfast. Staff friendly. Good storage.
Stayed in September 2022
-
Reviewed: 8 September 2022
Brian
United Kingdom204 reviews12 helpful votes7.0“A convenient place to stay.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
A light above the desk.
The Hotel is well situated, only a few minutes away from the Cathedral. Bed comfortable. Good WiFi and breakfast. Staff friendly. Good storage.
Stayed in September 2022
