52 Eaton Street Eaton, Norwich, NR4 7LD, United Kingdom
#12 of 32 hotels in Norwich
Guests' ChoiceBased on 489 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
9.2
Value for money
8.5
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End of dialog contentReviewed: 11 May 2024
Jeremy
United KingdomA bit noisy
Fantastic food and friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Faye
United KingdomRoom very small & cramped. Shower floor was lifting, sink coming away from the wall. Although food very nice it was on the pricey side - £18 for a burger. Room on the higher price side too and didn't include breakfast which was an extra £12 each.
Beautiful building. Lovely food. Very close to Norwich centre and the UEA.
Stayed in May 2024
Reviewed: 3 April 2024
Neil
United KingdomNarrow windy stairs to get to room but helpful staff. Request a room out back if you have mobility challenges.
Big car park, restaurant on site but you need to book for evening meal at weekend, good room size.
Stayed in March 2024
Reviewed: 27 March 2024
John
United KingdomRoad was noisey and next door was very loud snoring all night but I guess that can’t be helped!
Nice location
Stayed in March 2024
Reviewed: 15 March 2024
Isobel
United KingdomMy only comment would be I only spotted the dinner specials board the following morning. The restaurant was busy so it wasn’t obvious. But this is a mint thing.
We had a warm welcome after a long journey. Our room was comfortable and clean. We had a tastey dinner and great breakfast. We were visiting UEA and if our son ends up studying there I would definitely stay here when visiting him.
Stayed in March 2024
Reviewed: 14 March 2024
Andy
United KingdomThe shower in room 3 is abit pathetic. The walls are paper thin and you can here everything in the room next door (2&3) and pub downstairs.
Charming old building, love the wobbly floors and old beams, second time I've stayed here, will stay again. The rooms are very comfortable. The food downstairs is excellent.
Stayed in March 2024
Reviewed: 11 March 2024
Angela
United KingdomVery old pub/restaurant and access to rooms was via a very steep, narrow and frankly dangerous staircase. Floors are uneven which is to be expected due to the age of the building. Layout of the room was poor so you had to sit on the bed to watch TV! I was unimpressed to be woken by a dirty great John Lewis/Waitrose delivery truck right outside my window at 6:30am on Sunday morning! Thought for £100 I might get breakfast!
Location was convenient for UEA and Waitrose! Carpark was good and it looked like the food was good, as restaurant was full but even as a resident I couldn’t get a table!
Stayed in March 2024
Reviewed: 9 March 2024
Maureen
United KingdomBathroom is quite cold as has no heating of its own and shower is not very powerful.
Great location and parking was easy. Good food in Pub, which is cosy and comfortable. Staff are very friendly. Room was fairly basic but clean and comfortable.
Stayed in March 2024
Reviewed: 2 March 2024
Diana
United KingdomNowhere sensible to plug the kettle in.
Lovely cosy room. Plenty of parking available. Delicious food in the restaurant.
Stayed in February 2024
Reviewed: 20 February 2024
Alun
United KingdomWater pressure a bit variable
Lovely old Inn great food and atmosphere and very convenient for me
Stayed in December 2023
Reviewed: 19 February 2024
Suzanne
United KingdomWe booked a SUPER de LUXE bedroom for £100 which to our disappointment was a small basic bedroom with paint peeling off the radiators, dated (not antique) furniture, bathroom with a cracked window pane. We didn't have breakfast as we would have had to pay £12 each extra, so cannot comment.
Clean and quiet with window overlooking the main street and not too far from city centre.
Stayed in February 2024
Reviewed: 14 February 2024
Susan
United KingdomThe room was on the chilly side, and no heating at all in bathroom. The shower did not have much power, even on higher setting, maybe someone needs to take a look at this?
Friendly and attentive staff. Lovely toiletries. Appreciated the bottles of mineral water in room.
Stayed in February 2024
Reviewed: 11 February 2024
Susan
United KingdomThe outside chalets lacked sufficient noise insulation.
Lovely old pub
Stayed in February 2024
Reviewed: 29 January 2024
Shirley
United KingdomIt wasn't a problem for us but, having now stayed there and looking back at the information provided on the website, there is no mention about the narrow spiral staircase to the first floor rooms - wouldn't suit everyone.
Good location. Beds very comfortable. Lots of choice for evening meal with specials board as well as standard menu. Excellent food - very generous portions.
Stayed in January 2024
Reviewed: 14 January 2024
Sarah
United KingdomFriendly staff, good food.
Stayed in January 2024
Reviewed: 12 January 2024
Nerida
United KingdomMy two daughters shared a room in the stable block. The room was exceptionally cold. The heater in the main bedroom did help to warm the room a bit but it had to stay on to maintain any heat. The lighting in the room was extremely dim sadly. The bathroom although a nice size had no heating at all - so it was freezing cold. There wasn't even a heated towel rail. There was only one light out of three working in their bathroom. There was also mould at the bottom of the shower. There were no coat hooks on the back of our door or our daughters door. To be honest the stable block room was very cramped for our adult daughters and probably would be better served as a single room. It was okay for one night but any longer I think would have been a problem. It would have also been nice to have had luxury hot chocolate sachets as an option with the other beverages. Maybe even a couple of wine miniatures as a welcome gesture or slippers to keep you warm particularly in the stable block.
The location was perfect. Staff extremely helpful and friendly. Food was excellent. Breakfast superb as we had a choice of something light or the option of a hearty breakfast. The evening meal was excellent and again fantastic service.
Stayed in December 2023
Reviewed: 8 January 2024
Andrew
United KingdomIt was very dark in places. Room 5 only had one bulb out of three working in the shower room, which had no heating either. Shower in room 3 was difficult to control.
Lots of character, wonderful food and drink. Friendly staff and a really comfy bed. Perfect location for UEA.
Stayed in January 2024
Reviewed: 2 January 2024
Bertil
SwedenShower not so good 😊
The beds was super
Stayed in January 2024
Reviewed: 1 January 2024
Katherine
United StatesThe English breakfast was fantastic! such fresh eggs and quality ingredients! worth every penny!
Stayed in December 2023
Reviewed: 31 December 2023
Chris
United KingdomA bit dark and dingy inside, and the bathroom light fitting had 2 out of 3 lamps blown. Shower was underwhelming and had a leak. No usb ports on the sockets.
Great location, easy access and lots of parking. Good layout of the lodges and super comfy beds!
Stayed in December 2023
Reviewed: 20 December 2023
Mohammed
United KingdomNothing
The location, cleanliness, friendly staff, good food, cosy and adequately equipped rooms ,
Stayed in December 2023
Reviewed: 16 December 2023
Neil
United Kingdomnothing we didnt like
location, great food
Stayed in December 2023
Reviewed: 16 December 2023
Bruce
AustraliaThe food was great
Stayed in November 2023
Reviewed: 13 December 2023
Paula
United KingdomNo where to plug in kettle and phone charger It was a little cold with extra blankets not available
Oak beams breakfast bar beer
Stayed in December 2023
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