The hotel did all it could reasonable do to abate the noise of the trains but it was still noisy

The convenience of the lication

Stayed in May 2024

As previously mentioned, the only downside was the amount of noise but this is to be expected due to the location. The guest rooms are situated above the main pub upstairs; I could not see a lift so if you aren’t able to use stairs I would perhaps reconsider staying here as there are quite a lot up to the rooms.

Super convenient location, opposite Waterloo train station meaning we could jump on the tube to get about quick and easily. Also a good location for walking to and from if you fancied a more leisurely pace. The room was clean, fresh and comfortable. Tea & coffee was provided (good selection) and also bottled water and a small fridge (unsure if the items in the fridge were chargeable, we did not take any for this reason). There were also some foam earplugs provided which I thought was a nice touch considering the noise coming from the nearby train station and general city centre traffic. My friend and I thoroughly enjoyed our breakfast both days, a lovely continental style buffet was provided as well as a menu with table service.

Stayed in May 2024

The room was comfortable. The shower was a touch slippery. A safe was provided in the room and much appreciated. The location was amazing - right next to Waterloo Train Station. Although it is so near the trains and above the pub, it was not noisy! Breakfast was complete and delicious. The staff were very obliging re checking in early and storing our luggage before and after checkout.

Stayed in May 2024

Stairway smell

Breakfast was superb

Stayed in May 2024

Noisy. Surprisingly, it's not the pub but traffic. There's no AC and it's a tiny room so we had to open the window and could barely sleep due to the traffic, people shouting, etc.

Staff is nice, location is perfect and our room was clean.

Stayed in May 2024

Would have been nice if had help getting into room with luggage

The location was perfect! Room was clean and easy checkin. Only downside was had to climb stairs with all my luggage without any help. Would definitely recommend and stay again

Stayed in May 2024

The glazing was efficient but it made the room very warm, a fan was provided but in the morning all the sedentary dust was stuck on the grill so it wasn’t the cleanest. The chap on reception was very surly & seemed to just go through the motions, it was like we were just in the way of his day.

The location was amazing, the room was small but had everything we needed for a couple of nights. I was concerned because it was on a busy main road but the glazing meant it was quiet at night. Breakfast was plentiful & fresh, the bar staff were friendly.

Stayed in May 2024

Staff very friendly, breakfast good choice , 10 min walk to the london eye

Stayed in May 2024

A little noisy but, its london, secretly liked it a lot. Room was hot could have used a fan, did have a little fridge though which was a good touch.

Breakfast was good and varied, full english breakfast done to perfection, excellent blackpudding. Room was better than expected good quality feel to the finish of the room. Location was perfect, but it was the price of the room that did it for me.

Stayed in May 2024

The heat, the closeness to the train track from our room (room 8) very loud, the gentleman that checked us in had his head between his hands when we arrived and didn't notice for a good while before I said excuse me, but once he saw us he didn't apologise or smile. Not overly helpful and felt a bit uncomfortable.

The location, breakfast, the amenities, the morning staff, the shower. Archie, the dog. The man on the reception desk was very friendly and helpful when we went and asked him for help in the evening because our key card wasn't working (the one with the studio ghibli sleeve)!

Stayed in May 2024

Great location and really helpful and friendly staff

Stayed in May 2024

The train made the room very noisy, we didn't sleep much.

The breakfast was really delicious and there was a wide choice. The location was central, at the entrance of the hotel is the bus stop, opposite the train and metro.

Stayed in May 2024

Great location. Welcoming staff , easy checkin SUPERB breakfast I only needed it as an overnight stay as in town for an event plus booked a single...small but perfectly formed for what l needed .

Stayed in May 2024

Loved the hotel. Not very big but nice and clean room. The option to eat in the pub was very handy. Great location.

Stayed in March 2024

No lift, difficult for older people to go up and down with luggage, the noice from the train in one side and street on the other

The costumer service was excellent, Eduardo at the front desk, Ana from Greece at the restaurant, the bar tenders and the rest of the staff, all of them were great

Stayed in May 2024

Excellent location, minimal noise given their location next to a bury street and railway.

Stayed in May 2024

Bed a bit soft. Worn carpets

Good location but very noisy up til midnight due to trains. Good value and nice breakfast

Stayed in May 2024

Bit dusty under the units in the bedroom but that's all

Lovely staff and easy quick check in despite a busy pub. Not too noisy either and the ear plugs provided are a nice touch given the central London location! Would stay again.

Stayed in May 2024

We were situated on the top floor, and as the hotel has no lifts this was quite a slog. Not ideal for anyone with mobility's issues.

The Hotel was ideally situated at Waterloo station, so is an excellent staging post for a visit to London. It is also a fairly busy pub, with an excellent choice of food and drinks. The breakfast was complimentary and very tasty, sets you up nicely for the day. The room also had a fridge, with some complimentary drinks inside. The shower facilities were good for the size of the room. The staff were very friendly and helpful, throughout our stay.

Stayed in May 2024

The stairs up to the room were something else, only a problem as I had a big case really.

Unbeatable location, right next to Waterloo Station and five minutes walk from the South Bank. Breakfast was included and I have to say that was lovely.

Stayed in May 2024

Check in we were ignored by staff for quite some time. The trains! Not their fault but perhaps it should be mentioned in their write up. Ear plugs were a nice touch though!

Room was spotless although small, but we were only there to sleep. Breakfast was perfect.

Stayed in May 2024

Room was a tiny bit cramped, and woke up with incredibly dry lips, so not sure if the air conditioning/ dehumidifier was turned up a bit high.

Loved the location, loved the free bottles of water

Stayed in May 2024

Despite the double window which blocked sounds amazingly, still loud noises from passing trains 4x hour. Very busy and loud pub below with television screens everywhere - didn't feel comfortable going down or eating in the pub. I hadn't expected this from the information on booking.com. Also when a football game is on and it is very busy, children are not allowed in the pub downstairs! Note: noises from the pub were not audible in the hotel room. Except for ordering a (good) egg dish there was almost nothing to eat at breakfast. Stair case narrow: couldn't navigate with both my backpack and suitcase at the same time.

Perfect location in centre of Londen, across the street from Waterloo station, next to restaurants and shops. Nice, clean room, nice shower.

Stayed in April 2024

room was small - as expected for this prime location.

fabulous - couldn't be more convernient" location if travelling to or from Waterloo, easy access to all of London by tube from Waterloo Breakfast was exceptional - both vegetarian and meat options with juices, teas, coffee, fruit and croissants to help yourself to - if you have room after the perfectly cooked and served full English or imaginative vegetarian breakfast.

Stayed in May 2024