Western Terrace, Falmouth, TR11 4QJ, United Kingdom
#12 of 16 hotels in Falmouth
Guests' ChoiceBased on 1367 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.1
Staff
8.8
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 8 October 2023
Djakovic
United KingdomThe bar prices in the hotel were very expensive, people had one drink and moved on, not surprising .
location was good walking distance to town .
Stayed in September 2023
Reviewed: 2 October 2023
Rhian
United KingdomStaff superb
Stayed in September 2023
Reviewed: 1 October 2023
Sara
GuernseyIdeal location between the beaches and central Falmouth, friendly staff, beautiful surroundings.
Stayed in September 2023
Reviewed: 30 September 2023
Deepshikha
United KingdomUnfortunately, some of the rooms in this property are in an older part of the building and have very awkward access ie VERY steep stairs and no elevator- I would request never to be booked into rooms 4-7 purely bc of this reason. This section of rooms has also not been refurbished whilst the rest of the rooms have, so the bathroom, carpet, furnishings, cables in the room are quite dated. That said, I would recommend this property bc it exceeded expectations for the price!
Was pleasantly surprised by this property and the facilities they have - pool, spa, etc. the restaurant has a great view and the location was very convenient if travelling without a car. The staff was very helpful and friendly, and self check-in/ out made it a breeze.
Stayed in September 2023
Reviewed: 29 September 2023
Alan
United KingdomThe electronic check in was not a great experience Having people passing the window of our room to go to what appeared to be an exercise class next door was unwelcome, meaning the curtains had to be kept shut for privacy.
The pool was nice and the food very good
Stayed in September 2023
Reviewed: 28 September 2023
Eoin
IrelandThe staff were very helpful. Jo accommodated my request for a birthday cake to be there on arrival, which was much appreciated
Stayed in September 2023
Reviewed: 21 September 2023
Eleanore
United KingdomThe online check in on arrival. There were no staff on arrival which made it impersonal and there was no sign posting to say where the rooms were. And staff to ask.
Stayed in September 2023
Reviewed: 20 September 2023
Jules188
United KingdomWe have stayed here 4 times now, as Alex is at Falmouth University and we use the hotel to stay when we either bring Alex down or take him home. The beds are super comfy and very big. Shower is always nice. I used the gym this time which was good. It had a wide variety of equipment and I was the only one in there. I always like the use of free tea/coffee using the machine in the foyer. We didn't have the breakfast this time as ate out but the breakfast is very nice as we've had this before. All in all, a nice stay.
Stayed in September 2023
Reviewed: 19 September 2023
Craig
United KingdomNo kettle in our room! The tea and coffee station was along 3 corridors and a flight of stairs.
The pool and gym was an added bonus.
Stayed in September 2023
Reviewed: 18 September 2023
Lynn
UKWould have preferred access to tea and coffee making facilities in our room. Room a little warm. Would have been nice if air conditioning Breakfast, my friend was a little dissatisfied as the bacon and sausage were excessively dry.
Quiet room. Clean comfortable Lovely staff. Nice swimming pool Good location
Stayed in September 2023
Reviewed: 17 September 2023
Tracy
United KingdomNothing I didn't like except my eggs that were over cooked at breakfast.
Average breakfast. Fruit limited - apples and pears only. Not much choice on Jam. Room was perfect, nice, and spacious. Lovely comfortable bed and genuinely nice touch to have the temple spa products available to use. Hair dryer robe. Water bottle. Free tea and coffee to help yourselves. Bar area exceptionally good. Lovely chap behind the bar who served us.
Stayed in September 2023
Reviewed: 13 September 2023
Rachel
United KingdomNo tea making facility in room just coffee
Amenities for us a indoor pool
Stayed in September 2023
Reviewed: 12 September 2023
Maria
United KingdomThe pool wasn’t work, and we pay for it, special for Spa, and we coud’t used.
Some of stuff was nice
Stayed in August 2023
Reviewed: 8 September 2023
Mike
United KingdomWe were encouraged to take beverages back to our room but the dirty were not cleared
Well equipped and meeting all our needs
Stayed in September 2023
Reviewed: 8 September 2023
Bruce
AustraliaNo refridgerator
Stayed in September 2023
Reviewed: 6 September 2023
Tom
United KingdomCardio gym set up a bit strange (dark and very hot). Self check in on arrival didn't work properly and there isn't a staffed reception desk so you have to wander round to try and find staff to help.
Big room, good pool and gym facilities, staff all very helpful. Location is great, easy walk into town and only 5 mins up the road from the beach. Very close to train stations also.
Stayed in September 2023
Reviewed: 5 September 2023
Amy
United KingdomThat their was no jacuzzi in the pool area Other than that no complaints
Great hotel. Small And friendly. Food excellent. Staff helpful and friendly throughout stay
Stayed in September 2023
Reviewed: 5 September 2023
Jessica
United KingdomThe breakfast was disappointing, it was included in our stay so we didn’t mind as much but would not have wanted to pay for it.
Beautiful property in a good location. Nice comfy bed, great pool and spa!
Stayed in September 2023
Reviewed: 5 September 2023
Mark
United Kingdomgreat location close to the beach and the town.
Stayed in September 2023
Reviewed: 4 September 2023
Stone
United KingdomNo tea or coffee in the room.
The pool.
Stayed in September 2023
Reviewed: 31 August 2023
Mathias
United KingdomVentilation in room is weak
Charming place
Stayed in August 2023
Reviewed: 31 August 2023
Kirsty
United KingdomN/A
Nice room Comfortable bed Easy check in/out Nice toiletries
Stayed in August 2023
Reviewed: 29 August 2023
Graham
United KingdomRegretfully we had to canceller 4 day break will be rebooking when our friends had his cancer treatment completed . i cancelled 9 days before we were starting our break , and they understood and repaid the deposit Graham
Stayed in August 2023
Reviewed: 29 August 2023
Sarah
United KingdomThe cocktails that we had were questionable and the staff didn’t really seem to know what they were doing on the bar, so we ended up waiting a long time for drinks that then were not correct.
The location was really great and our room was lovely!
Stayed in August 2023
Reviewed: 28 August 2023
Hilary
United KingdomAppears tired….poor standard of housekeeping in corridors and communal areas….and in disrepair ceiling in dining room hanging down! Not the hotel we visited last year!!
Location to Falmouth is good. Taster menu in dining room a real treat!
Stayed in August 2023
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