Reviews of The Washington 2 stars
11 - 15 St. Paul's Road, Clifton, Bristol, BS8 1LX, United Kingdom
#50 of 53 hotels in Bristol
Guests' ChoiceReview score
Based on 2581 hotel reviews
6.8Score breakdown
-
Cleanliness
7.2
-
Comfort
7.2
-
Location
8.4
-
Facilities
6.8
-
Staff
8.9
-
Value for money
7.4
-
Free WiFi
7.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 2 June 2024
Sharon
United Kingdom2 reviews1 helpful vote6.0“Good for a cheap hotel”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Furniture very dated Room smelt when first walked in Shower very small and moldy and smelt fishy
Staff were lovely
Stayed in May 2024
-
Reviewed: 1 June 2024
Ewa
Poland6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Revolutionary work outdoors, young people in customer service
Obecnie w remoncie poza w środku stan średni w starym stylu Additional fee for dogs: PLN 10 per dog + parking: PLN 10, otherwise very good breakfast, service PLN 10++++, hotel styling from the late 1980s
Stayed in May 2024
-
Reviewed: 1 June 2024
Olubukola
United Kingdom1 review8.0“Excellent experience”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything
Everything
Stayed in May 2024
-
Reviewed: 25 May 2024
Sarah
United Kingdom9 reviews1 helpful vote8.0“I enjoyed my stay and would recommend to colleagues”- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom a bit cramped and plumbing (shower) a little old.
Very friendly staff and great service at breakfast
Stayed in April 2024
-
Reviewed: 24 May 2024
Roger
United Kingdom85 reviews9 helpful votes7.0“Hmm - could do better!”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
General cleanliness and decor. Renovation to exterior will hopefully continue inside with redecoration and replacement of carpets, curtains etc Puddle on the floor in the shower room!
Fantastic staff at reception and breakfast. Good breakfast with hot and cold options. To
Stayed in May 2024
-
Reviewed: 24 May 2024
Paul
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location Quiet street. Friendly reception and staff in breakfast room
Stayed in May 2024
-
Reviewed: 23 May 2024
Elizabeth
United Kingdom1 review8.0“Lovely stay. The hotel is basic but great value for money.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Continental breakfast options were a little limited, but it's better to be that way than have wastage.
Staff were excellent and attentive. All communication with the hotel prior to arrival was great. The hotel facilities themselves are a bit dated and basic but gives you everything you need and is very comfortable. I would highly recommend to anyone looking for an affordable night in Bristol.
Stayed in May 2024
-
Reviewed: 22 May 2024
Richard
United Kingdom1 review6.0“Pleasant would I stay again ? Depends on refurbishment”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 12 nights
- • Submitted via mobile
Decor very dated and tired. Too many steps especially for elderly.
Location excellent for bars, restaurants, transport . My initial room 27 was very noisy from outside noise. When I enquired about the possibility of moving to a quieter room they gave me room 73 which was satisfactory. Though some nights I was awakened by noisy guests which of course is no fault of the hotel.
Stayed in May 2024
-
Reviewed: 20 May 2024
Hugo
United Kingdom1 review7.0“Served the purpose intended”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Very noisy overnight with banging doors There was no note to inform the room would be in the basement with very little natural light Travelling with luggage and room was after 3 sets of stairs without lift
Near the work place. Pleasant staff. Size of the room.
Stayed in May 2024
-
Reviewed: 18 May 2024
Iman
United Kingdom7 reviews1 helpful vote8.0“Thank you”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The bed is small
Many thanks for the staff thank you Somya for being so friendly Thanks Cheff the breakfast was delivered
Stayed in May 2024
-
Reviewed: 15 May 2024
Steve
United Kingdom13 reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Labyrinth layout could do with better signage. Breakfast room too hot. 4 flights of stairs should be notified to 70 year old with suitcases.2 apples in a cereal dish (as a 'fruit bowl') made us smile
Cheap, clean. Efficient staff always smiling.
Stayed in May 2024
-
Reviewed: 12 May 2024
Sosuh
Ghana2 reviews1 helpful vote7.0“My stay in the washington was good, great location wonderful staff and delicious breakfast.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
The additional security deposit after I have paid for my accommodation
Breakfast was great and the staff were very friendly. Always ready to assist
Stayed in May 2024
-
Reviewed: 10 May 2024
Chong
United Kingdom2 reviews7.0Good- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
shower did not work
good value
Stayed in May 2024
-
Reviewed: 8 May 2024
Alison
United Kingdom39 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Could have been slightly cleaner Cobwebs etc Toilet roll needed to be closer to toilet
Location Friendly staff
Stayed in May 2024
-
Reviewed: 7 May 2024
Stephen
United Kingdom3 reviews8.0“The Washington has become our go to place for accommodation whenever we visit Bristol.”- • With a pet
- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
Would have preferred a room at ground level rather than top floor as there is no lift. But we booked at short notice so it was to be expected that a room lower down was not available.
Wide choice at breakfast and more than sufficient for most appetites. On site parking, dog friendliness and reasonable prices are what makes this our hotel of choice when we stay in Bristol.
Stayed in April 2024
-
Reviewed: 6 May 2024
Flora
United Kingdom1 review8.0“We enjoyed our stay.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The location was excellent. The staff were very polite and helpful. The breakfast was excellent. The room was very comfortable.
Stayed in May 2024
-
Reviewed: 5 May 2024
Ana
Spain4 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 5 nights
- • Submitted via mobile
The bed was very unconfortable, and the service to clean the room wasn't the one you expect in a hotel.
A very good location and excelent breakfast
Stayed in April 2024
-
Reviewed: 4 May 2024
Heather
United Kingdom31 reviews1 helpful vote8.0“Great value stay with lovely staff 👍”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room just needs some minor TLC.
Exceptionally friendly and professional staff on reception and in the breakfast room. Breakfast was delicious with lots of options. It was good to pick a time to have breakfast, so that it was never too busy or stressful in the morning. Hotel is also great value and in a good location.
Stayed in April 2024
-
Reviewed: 1 May 2024
Angela
United Kingdom3 reviews8.0“Was ok for the night we needed can’t fault the staff would have liked a warm shower and the heating to work”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower was cold no heating and ants in bathroom
Friendly staff, nice breakfast
Stayed in April 2024
-
Reviewed: 1 May 2024
Andrew
United Kingdom18 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
No heating in April, television would not tune to any channels.
Reception staff great, breakfast staff exceptional,nice room, comfortable bed, nice and clean, very safe location.
Stayed in April 2024
-
Reviewed: 1 May 2024
C
United Kingdom4 reviews7.0“It worked!”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
For a single guy passing through Bristol this place done exactly what I needed for a couple o few days, hot shower, comfy bed, tasty breakfast and cheery staff. What didn't I like?, hmmm 🤔
Breakfast was very nice. The staff were all very helpful and always with a smile.
Stayed in February 2024
-
Reviewed: 26 April 2024
Michelle
United Kingdom1 review8.0Very good- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Decor could be updated. The room I stayed in the bath panel was all broken and dated. Did not use my bathroom, shared my daughter's room for her shower.
The staff were really really lovely. Breakfast room is more modern than the hotel which was a very pleasant surprise when we entered it for breakfast. Breakfast was absolutely lovely. The staff served us with a smile. Which goes a long way. If they could concentrate on updating the rooms just a little and sorting the bathrooms out, it would do great for them. The bath panel isn't a big thing to change and would have made the bathroom a little more appealing.
Stayed in March 2024
-
Reviewed: 25 April 2024
Melda
Australia12 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were wonderful!
Stayed in April 2024
-
Reviewed: 25 April 2024
Anjil
Australia9 reviews4 helpful votes8.0“Safe & comfortable for a solo female traveler”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Such a comfortable bed & pillow. I loved that breakfast was included and they actually had vegan options
Stayed in April 2024
Guests also reviewed these properties:
-
OZO Hotels Cordial AmsterdamAmsterdam, Netherlands
-
Castle Peak HotelCebu City, Philippines
-
Sheraton MahwahMahwah, USA
-
Al Mirador ResortSelva di Fasano, Italy
-
Orchard Hill HotelBideford, UK
-
AmericInn by Wyndham Madison SDMadison, USA
-
Moon Sun GuesthouseSeoul, South Korea
-
Kimte Beach LodgeJambiani, Tanzania
