Impossible to work out the light switches. Never did manage to switch off those night lights! Labels on switches just didn’t match! Funny and not in anyway a deal breaker

Great room, spotlessly clean and perfect location. Staff exceedingly warm, friendly and helpful.

Stayed in May 2024

Needed maintenance on Cooktown and drier, but then ok.

Large comfortable room, kitchen, dishwasher, washing/drying machine. The location was excellent, close to the subway, buses, parks, Thames river, tourist attractions.

Stayed in May 2024

Everything was good!

Everything was so good starting from the check in desk, the staff, the facilities, etc was just as comfortable as one would think. A home away from home!

Stayed in May 2024

The price is a bit expensive, but I can understand it due to the location.

Location is great! It's just few steps from the subway and you can connect to anywhere in London. The room was super clean and well maintained. The staff from the hotel are very friendly and willing to help the guests.

Stayed in April 2024

Nothing to dislike maybe a toaster would be a good addition

Excellent facilities and an excellent location

Stayed in May 2024

Location lovely staff always friendly and helpful

Stayed in April 2024

Rooms are massive and so comfortable. Really nice place to stay for a weekend

Stayed in May 2024

The floor in the room could have used with a bit of mopping (it just happened to be rather dusty)… The balcony doors weren’t opening (and although I assume the invoked reason would be security, it would actually be useful if opening them were possible)…

Excellent staff - most helpful and accommodating Great facilities

Stayed in May 2024

The view from our room

Breakfast was very good and the location excellent.

Stayed in May 2024

Hmm the place was pretty awesome!

The location was great!

Stayed in May 2024

If I’m to be very picky.. a steam room/sauna would have been the icing on a dream cake.

Ugraded our room and it was absolutely beautiful! Clean, immaculate, huge and very well planned. Definitely will stay again as I loved every second of this experience. Perfect, thank you tower suites!

Stayed in May 2024

Auto traffic was loud when window was open, but there were probably room not facing the major intersection that are quieter. I needed extra hangers.

This hotel is a gem! First, the rooms are twice the size of some other hotel rooms for less cost (hint, Booking.com is the only site that shows room size). We had a room that was a bit over 300sf and had 2 beds, a small kitchenette w/table. Plenty of closet space. Windows open a bit, very quiet inside - didn’t hear anyone in the hallway etc. Plenty of hot water in the shower. Clean, comfortable, nice staff. Plenty of usb plugs close to beds to handle all your devises. Hotel restaurant offer full breakfast buffet (it was adequate) but at night it was an Italian restaurant that was really good food. Had a nice little bar as well. Close to tube station, was around a corner so you didn’t see /hear the tube traffic. Would stay here again and would recommend it.

Stayed in May 2024

The bed was a little hard but we asked for a mattress topper which was provided.

Our room had facilities including a kitchenette and washer/dryer and the full breakfast included in the price was excellent. The staff would go out of their way to assist in any way they could. The hotel location next to the Tower of London was great and the hop on hop off bus stop was right outside our door.

Stayed in May 2024

Nothing we could not fault it. We were worried about noise but never heard anything

The suites were large and very comfortable. We loved the kitchenette they thought of everything including washer/dryer and dishwasher. The bathroom was large with a great shower. Breakfast was the best we have had in a while. We will definitely be back!

Stayed in May 2024

This is nothing I didn't like. It was a wonderful stay. Thank you!

Alex B was an amazing concierge! He not only made arrangements for travel but took the time to inquire about my adventures. He is very knowledgeable and a wonderful asset to your organization. Thank you Alex!!

Stayed in May 2024

The suite was lovely, lovely shower. Clean and tidy.

Stayed in April 2024

Room service too expensive

Friendly staff

Stayed in May 2024

Bed was a bit too hard even with a mattress topper

Venue was amazing

Stayed in May 2024

Couldn’t fault anything

The location was excellent,staff very helpful and room was amazing .There was not one thing we could fault…Thank you for a lovely couple of days ,and we will see you again 👍

Stayed in May 2024

You would expect better facilities and higher level of cleaning from such a hotel

The location is amazing.

Stayed in May 2024

We were happy with our stay

Location suited us and the tube tower hill was just around the corner.

Stayed in May 2024

My room view was not up to my expectations

The room and facilities, staff was friendly and helpful , very clean and beautiful rooms

Stayed in May 2024

Nothing, wonderful stay and would return in an instance.

We stayed in a beautiful room on the 7th floor. The views at night and day, of The Tower of London Bridge and the Tower of London were excellent and the wider panorama of the Shard and HMS Belfast. The room was self contained and had a kitchenette. The bed was huge - King size bed. Location next to Tower Hill (Circle Line and District Line) and Tower Gate DLR . Yen (Customer relations) had picked up on it was our 60th birthday celebration and made us feel very welcome and made our stay more enjoyable. All staff professional.

Stayed in May 2024

Bigger spa would have been nice

Didn’t have breakfast but the location was good due to being close to sites ands things to do

Stayed in April 2024